KakaoTalk App Reviews

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Terrible Service. I signed up with google voice. I signed up and I was immediately suspended. Signing up with google voice is a reason to be suspended.... why would this developer let you sign up for google voice if it means you will be suspended? I was briefly unsuspended .... I have been suspended again for the past month. Contacting customer service is completely useless. All they do, literally, is copy and paste their policies for you (which I found in the FAQ/support info before contacting them). If the FAQ/support site answered my question, I wouldn’t need to contact support 8 times...... In all 8 times I contacted support I got the EXACT SAME COPIED AND PASTED RESPONSE, no matter what my question was. And you can’t even delete your account while you are suspended. That part makes the least amount of sense to me. Why prevent people from deleting their accounts? Seriously? Like, clearly this app doesn’t want me as a user, why would they make it impossible for me to delete my account???? I will never use this app when I move to Korea. At this point, based on their stupid policies and terrible customer service, I just refuse.

Great App - Worked Amazingly for call/text/video chat. I used this to communicate with family back in the USA as I lived in South Korea for a bit. It was very useful and didn’t use up cellular data from my USA plan since it can run on just Wi-Fi. It also worked great with using a Korean SIM card too. It works great for Korea and isn’t exactly known for being a US app so why would you leave bad reviews of it was made and heavily used in South Korea, but not in other countries. It’s like the WeChat of South Korea. It’s only really useful if you are in Korea or have friends/family who live in Korea. And when it’s like that, it’s super useful and works really well. You may not feel that it’s fair, but not all apps are going to be open to use all the functions in the USA. So all in all, I really love this app and hope to go back in Korea someday.

Temporally Banned. I used to use Kakao a long time ago and i was trying to get into my old account. Since that was not possible i created a new but in this one i am banned of doing almost anything except for messaging those who i have directly contacted. I try making the open profile thing but it keeps saying i am banned even though i clearly haven’t done anything mentioned in the list. The app seems really good, compared to before it have so many new options but sadly i haven’t being able to use them because of this banned that makes no sense. I will change my review in the future and notify how long it took to unbanned me. I hope not long.

Lol what problem do you have?. A dumb problem like no back up or unable to use old account is because you only linked the number without linking your email. Ive been using this app since it came out, and never disliked it, despite some bugs time to time. The only downside is that the US version is not up to date with the Korean version, and only very little Americans use this. This could replace all communication apps, when it adds gif searches lol

Maybe a new update/collaboration with Apple?. I LOVE the different kinds of emojis/stickers I can use in the KakaoTalk app! However, I’m feeling like to really get the bank for my buck, I would LOVE even more to be able to use the stickers in the text messaging app on the Apple phones! Let me know if that’s already a thing haha 😅😅 but as an expressive person who uses KakaoTalk talk often but have a decent amount of friends and family who don’t, I'd love to be able to share and promote the app through your fun creative stickers! Just a thought! Thank you! The app is pretty great otherwise

My experience with this app. This app is excellent! I never had any trouble with it, and dose not contain any glitches or bugs. I am in love with the animated stickers! Though, I have one suggestion. I keep on accidentally deleting stuff and I can’t find it again, so can you please a undo button? This app is amazing and hopefully everyone thinks so too.

Not very user friendly for those living outside of Korea. This is not an app that can be simply deleted anymore. It’s not very straightforward to figure out how to unregister from it once you have it and no longer want to use it. Even when you do unregister, your kakao account (separate to kakaotalk, but yet linked automatically) will still exist. So it’s like needing to delete two accounts even though you just have this one. Very confusing. Other than that, it’s a good app with cute stickers and all. But beware if you decide to no longer use it.

I don’t know what to do. So at first the app was working fine, until I tried joining a chat room. Every time I clicked a chat it would show a pop up saying that I was not allowed to use open chat according to their user protection measurements. And when I click ok, it shows another screen explains further why I can’t use it. It says their system detected abnormal environments and patterns. But at the end of the page there is an agreement that I need to agree to. But when I click agree it says I can’t use the Talk Safety Pass because I’m not a domestic user and that I’m not eligible to sign up for the Kakao certificate. Although it shows no way to fix my problem afterwards. So that’s where I’m stuck. How do I fix this??

This is a wonderful app. KakaoTalk is a great app, especially if your Korean. This app is for all ages and even gives you contact suggestions from your phone list. They have QR code’s and regular codes to add friends. I for one have had this app in all my devices and use it often. The emoticons are absolutely adorable and the profiles have a long variation of choices to customize and make your profile you, you can even write your status. If you don’t like the regular theme, you can change it to many other cute themes (I personally like the beach theme!) you can even personalize your chat backgrounds so that each of your chats fit the people your texting with! I totally recommend getting this app. It is safe and a great way for kids to communicate with their friends without spam texts or chats random people add you to, which is what many people encounter with other apps.

I know some Americans just hate this app but... This app was first released in South Korea and was loved for a loooooong time which means that there are some features that are old and clumsy. However, this is the number 1 famous chat app in Korea so this is very good way to get in touch with your friend/relatives in Korea, so if you ask a random stranger in Korea if they use Kakaotalk then they will look at you with a looking of “is this guy serious” and simply say yes. In conclusion, kakaotalk is very old app made in Korea and just breaks my heart when people absolutly hate the app

Frustrating Security System to say the least. 1. If you don’t have the old phone number that you created the account with, then it is almost impossible to retrieve the account once the app asks you for an identification other than the login id and the password. 2. Today, I downloaded the app on iPad. I already have the app on the phone. I don’t know it that was the reason, but it doesn’t recognize the password to the account on the iPad although I changed the password couple of times to see if it was a mistake on my part, but no. It simply does not recognize the password. This app is absolutely frustrating and how they run it.

Keeps on crashing and closing the apl. KakaoTalk developers, there is a reason why there is a developer beta program so that you can work on the app and test if it works flawlessly in the latest iOS versions. I assume you guys were all on vacation during that period. The app keeps on crashing and closes whenever I want to go into a chat. Have to restart and a few moments later the same thing happens over and over again. Very annoying. And how about making ads less dominant? Take a look at WhatsApp and other reputable chat apps which are more focused on serving the main purpose of the app - to allow people chat. Don’t let your greediness to maximize revenue impact the quality of user experience. Kakao already has more than sufficient revenue streams so I don’t think having a constant banner in the chat list is necessary.

Lately it’s been bad. The app has been slow and glitchy these past few months. Notifications don’t go away unless I click back from the chat room. Old messages I’ve sent keep showing up as the latest message until I again, “refresh” the chat room by going back to the main page and back to the chat room page. Functionality and ease of use has gone downhill no matter how many updates and bug fixes they claim to have done. Edit: 9/3/20 keyboard has drifted and now covers the chat room when I need to type. A weird annoying glitch

Banned for no reason. I opened my account after years of use with a notice that I was banned. I tried contacting Kakao customer service 4 times in the past 2 weeks and have been getting the same automated response claiming I sent pornography. I’ve used this account to contact friends and family... why would I ever send pornography to them. Their email says to provide further information which they claim they will go through, but they haven’t in the past 2 weeks. It’s becoming frustrating as it seems like they are ignoring my emails and having some bot answer them. Please hire humans to do this job. Thank you.

Please make a better way to organize emoticons!. I love this app so much, mostly because of the tons of awesome emoticons you can send to friends & family. My only issue with the app is that organizing your emoticons is so difficult. You can only favorite a few and then organizing them within the favorites is a headache. Please, please change this because so many emoticons are inaccessible and hard to find. Would be great if you could store multiple folders of emoticons for even better access!!

Love it! But . . .. I love everything about this app, it’s so customizable, cute, creative, and just, amazing! There is a very bothering issue that I really don’t like though. When you are in a very active group chat, you may have up to over 600 notifications a day, and having that much notifications on my phone REALLY drains its battery. I personally am not on group chats very often, so notifications for them aren’t important. I decided to mute them, but the badges on the app still appear, and my battery STILL drains quickly because of it. You may say to just turn off notifications completely, but I still want notifications for individual chats, as I don’t want to have to keep hopping back onto the app over and over again to check if I have new messages. Adding a feature which allows you to completely disable or mute group chat notifications without having badges too would be AMAZING, and the app would then be perfect for me. Please consider this suggestion! Overall, amazing app!

i love this app tbh. this is the only app i use to communicate with my best friend, we love the free customizations and the interface is decent! however recently the amt of crashes we’ve both been experiencing on the windows app, the iPhone app, and the mac os app have risen drastically and it’s not a thing that’s very beneficial bc we cant rly communicate without this app in a comfortable interface. please check up on how the apps are functioning bc it’s only recently that it’s been crashing and erasing messages or double sending them totally unintentionally!

Account Recovery Methods Must Change. Overall, this app is decent. However, changes must be made such as allowing more methods to recover account outside of calling your phone number. If your old number is gone, gotta make a new account. I’ve lost my means of contacting people in Korea and this has upsetted me beyond belief. My old account is locked and I’m not sure if I can get it again. You can’t even search for a person’s name like you can via Facebook or Instagram and hopefully you can find them in the list your search gives. You either know their ID or you’ll never find them. Serious changes need to be made as I see similar complaints were made 2-3 years ago. Yet, they’re still here as nobody has tried to fix it.

If you are not Korean, they will not bother to listen to you. I have had this account for almost 8 or 9 years; I spent a lot of money on it because I love stickers, and when you could buy backgrounds, I got many of them too. Still, how you can't even get them anymore ( means I don't want to lose whatever I have in that account), my email got hacked, and I’ve been trying to contact kakao for over months; they keep asking me to prove my information and the email that got hacked, I did all of what they asked me and they still keep sending me the same annoying auto message and never answer my emails, I already lost the count of how many times I tried to communicate with them, and last time they sent an email that is not even update to the app. You can't even follow the instruction because what the app says and the email shows don't match at all. In other words, if you are not Korean, they will not care about you; this is so sad because I love this app, but if you don't live in Korea or are Korean, they will dismiss you.

Group Calls. There are many issues I wanna y’all about but right now I’ll just keep this short. Why does the app have to create an entirely new group chat when you choose the friends you want to call with? Even if there is already an existing group chat with everyone in it, it still creates a new one once you choose who to add to the call. It’s very annoying and unnecessary. Also, I would love if profile videos could be playable within Open Chats. The interface is also not very smooth like when I’m swiping out of chats and so on.

Why am I banned?. I downloaded the app to connect with some friends. Upon registering I was looking through the menus and group chat features, I joined one, looked around, and left. After exiting I kept getting a “temporary restrictions have been placed on your account, to relax please consent to personal information collection” If I consented, it would tell me this option is only available to domestic phone numbers and that I could not get a Talk safety pass. I did not send a single message, so I can’t understand what I could’ve done to be banned. All the app could specify is that I was a “suspicious “ user. I thought this to be a bug, so I re-downloaded the app /!; was unable to log in due to my account being banned. How do I even figure why I was banned as well to how to avoid it in the future. There were no FAQ articles on the subject or the talk safety pass and whether i qualified for it. I found all the dialogue pop ups to have opaque and unhelpful information. This is all extremely frustrating.

No help. Hello, Since the first day I opened this account I was automatically suspended and couldn’t join any chats. I had no chats and couldn’t do anything on the app . Therefore , I didn’t use the app for weeks. Then I was un-suspended to be re-suspended. They sent a list which none of the activities I committed. I sent proof that I didn’t break any rules and asked them to send me proof that I did. They claim they have no way of knowing which rule I supposedly broke. Customer service just brushed it off and sends the same message again no one looks into my account. I even gave content to check every corner of my account to prove I didn’t break any rules , I received no help. I want to love the app but I can’t if their system is falsely suspending accounts.(안녕 내가 이 계정을 처음 만든 날 이후로 나는 자동으로 정지당했고 채팅에 참여할 수 없었다. 나는 채팅도 없었고 앱에서 아무것도 할 수 없었다. 그래서 몇 주 동안 앱을 사용하지 않았습니다. 그리고 나서 나는 다시 정학당하는 것을 주저하지 않았다. 그들은 내가 한 활동이 없는 리스트를 보냈어요. 나는 규칙을 어기지 않았다는 증거를 보냈고, 내가 어겼다는 증거를 보내달라고 요청했습니다. 그들은 내가 어떤 규칙을 어겼는지 알 방법이 없다고 주장한다. 고객 서비스에서 그냥 무시하더니 아무도 내 계정을 들여다보지 않는 똑같은 메시지를 다시 보냅니다. 심지어 내가 어떤 규칙도 어기지 않았다는 것을 증명하기 위해 계정 구석구석을 확인하라는 내용까지 줬지만 아무런 도움도 받지 못했다. 나는 앱이 마음에 들지만 그들의 시스템이 계정을 거짓으로 정지시키고 있다면 그럴 수 없어.)

Very BUGGY! Please fix!!!!. Photos will randomly fail to load completely and just hangs with no way to delete or remove when it’s frozen. There’s also a delay in text messages when I click on the notifications to go to the chat room, the new texts are not there. I have to force quite, reload the KakaoTalk for it to refresh for the new texts to finally become visible. Lastly, there’s got to be a better way to search for emoticons/emojis. I have been using KakaoTalk for 13+ years and have an extensively LARGE collection of emojis that it’s becoming harder and harder to search through. Please include a SEARCH feature for emojis (example search keywords to populate specific emojis: Sad, Happy, Sleepy, Hungry, etc)

Some changes need to be made!. I love using this app because it has a lot of cool features but there are some annoying issues that I wish the team could’ve fix. First of all, I wish this app could’ve add a feature where you can change your account email for those people who can’t access their old email anymore. This is frustrating for people like me who trying to recover the stuff was bought with the old account. Second of all, it has been a few years now but they haven’t add emoticon gifting option for iPhone user yet. Please consider making these changes for the convenience of your users.

It was working fine until recent update.. I’m big fan of Kakao talk and it was workng flawlessly until recent update 10.4.3 (I had to update the app to register Kakao PC device) After update, I realized that I can’t send or see images in the chat room. It keep saying downloading or uploaded but it all ended up failed with Retry or Delete option. If I use iPhone Photo app to send image to Kakao user, it went through. But when I receive an image from other Kakao user or send an image within the Kakao chat room, then image turns into white box and I can’t do anything… I really regret that I updated the Kakao app… Now I learned that new software comes with new feature and glitches together.

Rebut the review below. Actually it’s your bad not to know the rules and functions before you deleted the app. Most of us searched in advance, and are aware of the protocols: change the phone umber in your profile, back up the data at the settings, then delete, redownload, log on with the same id and you’ll get the data back. Why you so furiously blame the app itself when all the problems came from you not knowing the rules? (The functions are there, its simply you didn’t know how to use it) so don’t be furious dude

The worst. I have number of problems but the one that made me frustrated the most was that fact that you need your old phone number to get your old account back. I have had the same phone but I realized my phone number was different. So I tried to change it and it told me that I had to delete the app and download it again. Ok fine. As I have important chats for my business I have backed up my chats and deleted the app without thinking. I download it and tried to find my old account only to have this app say that I need my old number. I haven't used that number for over a year. I asked all my friends and family and none of them know it! After hours of searching I find my number only to have my account say that I don't have any backups. So now I lost all my important chat histories. I can't even get back my old theme I bought. I would never use this app if it wasn't for my boss..

Why I love this app so much. So if you guys are reading this this is not a bad review. So this app can let you chat world wide and you don’t have to pay hidden costs you can change ringtones and calling tones so when you text somebody and you don’t know weather if they seen ur text or not and if you see a 1 and it disappears that means that they saw it and that is very useful and there are open chats and you can also create and open chat too you see so if you read this I advise you to download this app

iPad support would be great... 카톡 자체는 5star드리고 싶지만 아이패드용 버젼이 없어서 매우 아쉽네요. 아이패드 서포트가 안되면 아예 다운로드가 안되는게 맞는 것 같구요 ('Compatibility'에서 iPad를 빼는게 좋겠죠..). 그리고 서포트 추가한다면 라인 처럼 전화번호 필요 없이 email login이 있으면 좋겠네요.. 카카오 pc에서 로그인하는 것 처럼 말이죠. I'd like to give it a 5 star but will not because it says it's 'compatible with ipad' yet it's not. As a Korean, Kakao Talk is like a must have messaging app and so I'd like to have it on all my devices and not just my iphone and mac. Considering the fact that we've long lived in this age where tablet devices are widely and frequently used, I don't understand why Kakao has not created support for them (I'm talking about iPads specifically because I don't know what the support is for tablets with other OSs). I never used LINE but now I'm using it because it has iPad support - a really good one.

Got banned for no reason. So I was looking all bout networking apps and found this. It was pretty cool at first but when I was trying to leave a chat and join another one, ( I had my VPN on South Korea fyi) and it said that my account wasn't working for some reason. So I was going to At least log out then login again, but I couldn't find that button. So I deleted the app then reinstalled it again and tried to login again and it said my account was temporary disabled for some reason. So now I'm waiting. I'm probably gonna give it a week or so. But I don't want to give any negative energy because it really is a great app.

Don’t get this if you’re not Korean. I got this so I could read Korean comics on kakaopage as I assumed if I made a kakoatalk account I would be able to do so. (Since it said that’s all I needed to do to access comics on kakaopage) But NOPE! It won’t let Americans read anything. Only a few chapters at the beginning of the series but not the whole thing. Couldn’t find one series I could read as an American. As everything was “not available in your (my) country or region.” Not to mention it forces you to add your phone number which I was extremely uncomfortable with. I don’t even know why this app is offered on the App Store in countries other than Korea being you basically can’t access many of the features of the app unless you’re Korean. What’s the point in even having this on the App Store in the US??? Idk maybe if you had a VPN it would work. But the fact that you need a VPN to properly use this app just shows how useless it is. (That is if a VPN would even work)

Couldn’t join or create. After I joined I was restricted and was told I somehow went against the policy somehow, I read through the policy and nothing came up that rung a bell that I could have went against. After that I didn’t use the app for at least 3 weeks (after the policy told me that they will resolve it, see what’s going on) when I went back and checked I completely got blown off again because I was restricted of joining any open chats. I wondered if it was just the chat so I created my own but the app wouldn’t allow me :/ I’m kinda upset and wondering if I should give it any other shot or just delete it

Make sure you don’t use daum mail for your verification. Really didn’t see this coming. I currently cannot log into my account because the app asked me to verify thru either phone(my # changed and that’s why i reinstalled this)or the email registered, but the daum email says i need to log in thru kakaotalk and it just doesn’t make sense????? Since when did my daum account got merged with kakaotalk and how insecure is that? Wouldn’t bunch of koreans with daum account obviously use their email for katalk? I also tried looking for a online customer service chat but guess what? It leads you to chat on katalk app haha. I have no clue how am i supposed to retrieve my account at this point.

Terrible user support. Changed my iPhone, and suddenly banned. I confirmed my account ownership and requested lift ban, however, all i repetitively heard is that’s not their responsibility, and they can’t. More shocking fact is, this such a big Korean company has got rid of telephone support completely. There’s absolutely no way to clarify our request. Doesn’t allow to talk to technical support directly. No way to escalate the issue. Once our communication trouble, it’s like getting into an infinite loop. Looks like they are only interested in legally protecting themselves instead of supporting users. Terrible. Don’t even start using this app and lose your memories with your loved ones in the future.

Opinion and my suggestion. Hello!! I really love this app because I can search group chats and I can use it more frequently instead of it just sitting in my phone. I also love how there are themes. But somehow I want a GOT7 theme, if you can, can you please add a GOT7 theme? Like their faces are in it and they have different expressiond and etc like the one with Ryan >< I just want that theme and nothing else. Oh yeah, I also have a problem when logging into my iPad, I entered my email and the password but it says it can’t ㅠㅠ please fix it or maybe its not capable for iPad?? I just want to also chat in my iPad. Thank you a lot. Hope you see this ><

Please add a fire for a talking streak. I love everything about this app from the customizable themes to the music but the one thing that I truly wish was there was a streak for how long you talk (like snapchat but for talking instead of sending pics). I've seen this feature on Tencent's QQ app and I was hoping that you could add it too because it can make more people feel incentivized to talk on the app in order not to lose the streak. thank you again for this wonderful app!!

You might be unable to use this…. … if you recently got a new number. The service itself is fine. It does the job as an IM device. It lacks GIF support, but provides cute stickers instead. The problem is that they are blocking users based on their… phone number. It’s 2022. Getting a new number is not a hassle. If I’m to abuse this service, I can just get a new number and keep on abusing because only thing they do is just blocking my old number. The problem occurs when you get that old number. The CS won’t help you. I’m keep getting the same message over a month that they are unable to allow my new number because they are banning the users based on an automated system which they can’t intervene. If they really are using a system that they can’t intervene, that’s a problem of another level. They must have developed a strong AI that can ban users… considering the open AI models they have made as a company, however, that is unlikely. They are just unwilling to let you in because you are unlucky to get that number.

If you’re a Korean, get it.. If you’re not, I don’t know why you would? I love the app. It’s super cute. However, when it comes to content sharing, it optimizes too much and completely destroys the integrity of the original content. (This may be highly subjective and the end users would probably never notice it. I’m in a tech industry and I think it’s very disruptive to the user experience esp the senders.) I know you were able to customize it in the setting, but it is so hidden I’ve basically given up trying to find it or it’s no longer an option. Also, I just tried sharing video contents with captions, and... there’s a major glitch. If you try to finagle with the cursor it completely wipes out everything you’ve typed. This is a simple glitch. Please fix it. I used iphone 12, iOS 14.4.1, KakaoTalk Version 9.2.3

Difficulty getting through support staff.. I signed a year ago, recently I got an iPhone. It has been very difficult to sign back in, their support or customer service is not well put. I put in my concern that it my phone number is the same just the device is different. I don’t remember the security questions. So I haven’t been able to communicate with my friends in Seoul. They should have a better process. Otherwise, I really liked using this app.

Good❤️. Ive always loved this app,, When I first saw this, It looked very astounding!! Very creative ideas, and it wasnt as dull as the imessages. But one thing I want to ask... I used to put music on my profile. But since a week ago, when I clicked the music button to put another music to my profile, it kicked me out of the app to my phone’s homescreen. So I am wondering if there is something wrong with my phone or is it the apps fault?? Thank you and have a great day😊

Best messaging app. I’ve had KakaoTalk since 2015 and I’ve never had any problems with it. I’ve used so many different messaging apps depending on the times and places I lived but KakaoTalk is by far the best. When living abroad my American friends also downloaded it to keep in touch with me and now though I’m back they still use it and recommend it to their friends to use as well! 카톡 최고 ❤️

백업 서버 없이 돌리는 게 딱 중소기업 수준 horrible infrastructure of their server. 한국에 자체 서버 몇개로 돌리면서 화재나 예상 못하는 사고에 대한 대비하나 없는 서버 구축시스템은 역시나 중소기업에서 시작한 회사의 배경이 극명히 드러난다. 능력이 안되면 해외서버를 쓰던지, 보안도, 사고도, 대처가 너무 허술함. 서버 한곳에서 불이 났다고 카톡이 마비가 된다니 얼마나 이게 IT업계에서 있을 수 있는 일인가? 서비스 늘려서 수입에만 집작하지말고 퀄리티에 신경 쓰길… 한국인으로써 창피해죽겠네. What a shame that the entire system got affected when there was an accident. As a startup based company, they still don’t consider much about their server infrastructure. Expanded their businesses but not their quality of the system and UX. They should’ve used other web services which has better infrastructure such as various regions, availability zones. Can’t believe this happens in the IT industry.

Storage time limit. This apps is good in everything but there was one little tiny problem. I changed my phone so I’ll have to restore my kakao chat. But the problem is that it only restore text and not images. There’s a msg of “time limit of storage has expired” when I try to load my old pics. It was supposed to be an account right? means even tho we don’t save our pics, the server won’t delete our pictures and it didn’t mentioned that there’s a time limit for storage. I meant like it’s not everyone save the pictures into their gallery. Pls clarify.

Horrible app that hogs up local storage space. I hardly ever leave reviews, but KakaoTalk is a special kind of bad. It is by far, the worst app I’ve ever used. Any media that is shared in chats will be stored locally on your phone, doesn’t matter if it’s been sent or received. For even moderate users of KakaoTalk, it’s not uncommon to see that KakaoTalk takes up gigs and gigs of space on your phone. For heavy users, KakaoTalk can take up all of the remaining storage space on your phone (we are talking 100+gb), and then give you messages saying the app can’t be used because it is out of storage in addition to your os getting cranky because other apps no longer have storage space to work with. KakaoTalk can use up more local storage space than you photo library containing tens of thousands of images, how crazy is that? There is an option to buy cloud storage from KakaoTalk to alleviate this problem, but unless you’re in Korea and have a Korean phone number, good luck trying to purchase it. Today, it was reported that the entire KakaoTalk network is down because of an incident at one data center. This is mind boggling. A service with such a large user base and one that powers other essential services like payments, has no redundancy and no resiliency to an issue in one (maybe their only?) data center. This is inexcusable and should be embarrassing for any “tech” company. Very difficult to trust KakaoTalk based on these very troubling issues with their app and service.

Notification Messages Not There. While I have nothing against the app, it takes too long for the chat to pop up in the actual app/chat room after I get the notification. For example, I would click on my notification and when it sends me to the chatroom it won't be there. I would have to leave and refresh the app entirely. So in a way, the app is a little buggy, despite it being the biggest app from the biggest company in Korea. Maybe it's because of a theme I downloaded online, but I feel like the customization of a very customizable app shouldn't be creating such clear issues. I would say it would be because of the Apple phone, but everyone in Korea uses Apple as well so what is exactly the problem? My friends and I have had miscommunications due to this bug(?) already, and we've only just moved the group chat to kakao. I hope it'll be fixed, else I would have to go back to using kakao just for my parents again.

KaKaoTalk Email. Hello! I’ve had a KakaoTalk account before, it’s so cute! And great, I loved it, and I could always talk to my friends! I am Korean, so it’s great for me I guess? But heres a problem. How do you make an account with email? It’s just not working for me! And I can’t use phone number because my phone kinda broke and has an error and yeah. So it’s not really working for me! And if I have any questions where should we ask you? People who can solve the questions, please answer! I need KakaoTalk for a school thing so yeah.

Deleted all my past chat history. I haven’t been on this app for a bit but I’ve never logged out. I went in the app recently and noticed that the app logged me out and when I logged back in, all of my chat history is deleted! I’ve been a user since 2015 so there’s messages that I wanted to keep. I want to somehow to restore my chats but I don’t know how or what I should do. I’ve never had any problems at all with this app until now and it’s quite upsetting having all of my history completely erased. Please Help if you can.

Many bugs with the new iPhone 14 pro max. There is a serious lag issue and odd bugs with the new iPhone. It takes at least a min to switch from emoticon to keyboard during messaging and the messages takes at least ten seconds to load when I enter a chat room. The main screen no longer shows me message notification counts no matter how many times I have reset the app and changed its settings. Pictures also take forever to load in messaging.

Why was I banned (from open chat) once I got the app. So basically I got this app just now and I just got banned from using open chat... this also happened to my sister who got it yesterday and I wanna know why I got banned if I didn’t violate any rules because I just got the app...I’m giving three stars because I still don’t know about the app and besides that I can’t have any friends since I can’t open chat. Also I don’t know anyone’s ID number to add them and talk, I didn’t get a chance to say hello to people and introduce myself 😓😅 I hope this problem is fixed for me and other people too.

It’s Good But Can Seriously Use Some Upgrades. I hopped back on to KakaoTalk after hearing how WhatsApp was bought out from FB and how our data is no longer safe (meaning they’re tracking us and listening in on us). And since none of my American friends are using it, I needed to convince them to move from WhatsApp to this app. However, adding friends was a huuuuuge problem! Even if we were both in each other’s contact list (in our phone), KakaoTalk would give us an error message saying that we can’t add people who we’ve never talked to before, yet some stranger was able to message/ask my friend to “add” them. Eventually it worked bc I went through the “search” and typed in her number manually again. So that needs a fixing! People you have numbers for and they appear on your “friends” list but you can’t talk to them. Another thing is the GIF, why is it not in the menu option?! You have to have it as part of your keyboard, it would basically take you out of the messaging part and then it doesn’t have a space for you to write a message with the GIF like WhatsApp does! However, with all of that being said, the app is really cute! With lots of cute stickers (and a lot more if you feel like paying for them!)

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Sending emoji gift to friend (iPhone). How do you send emoji gift to your friend on kakao using iPhone?

Problem sending. It’s not letting me to send message to my friends

The new verification system doesn’t work. fix the verification

Great app ever!!!. This is it!! Ever since i got this, i've saved money from phone bill causing n need callin or texting :) And this is the bug i found out( maybe it's not a bug but makes me confused when i chat) the thing is a naming conversation is differently showing some time. Better shows a name i saved, otherwise i won't be able to who the hell is :)

Please!!. Why can't people who live abroad give emoticons to others? It would be really nice if people living abroad could be given emoticons as gifts to others.

Kakao talk. Bruv I’m trying to sign in but it’s keeps saying that I can’t it it hasn’t been working for days. It keeps making me send verification messages and whenever I press check verification it says verification is not ready yet press confirm?? Please can u check up on that

Keeps uninstalling by itself. It automatically uninstalls itself leaving the icon on my home screen with an arrow facing down in the bottom left corner of the icon. I have to tap it and install it again whenever I want to use it. PLEASE FIX IT!!

Kakao. This app is amazing and is honestly the best messaging app I’ve ever used. But it would be great if they still had the white theme.

Er, seems like not Non-Korean friendly?. The app itself is great and I have many friends in Korea so this really comes in handy. But since I don’t have a Korean mobile number, there are so many functions I’m not allowed to use. I couldn’t subscribe to the music station, and not even allowed to purchase Kakao Emoji???? What’s wrong with foreigner using Emoji and following K-pop?!?? This is quite annoying.

Absolute bogus Kakaotalk. It literally just lock you out for no reason. Can’t login. Wasting my time. Customer service is helpless. 1 star is still generous

Can’t open after today update. ?

Struggling with hotspot. When I am using hotspot on my phone, the app cannot show and send messages. Please check this problem and fix it.

Drains so much battery. While only using the app intermittently, the app drains a lot of my phone battery. I have a new iPhone 11 so it shouldn’t be a battery issue. Please improve battery management and app speed.

Help me. When I try to buy a gift for some one I press agree to conditions and press okay but then it shows up again preventing me from sending gifts.

It doesnt contain a lot of things compared to korea. I cant show my birthday from my profile I cant search in the chatroom using # search function I use it because it is the main messenger for korean people but it just lacks a lot of things

Needs on the next update!. Please add more featurea on the next update like in-app notification sound setting (enable/disable sound) & send locations. Please make the message to push faster as real time like WhatsApp. And last but not least, please fix the bug for pictures preview using cell data connection on iOS platform. The pics can only be seen while using WiFi.

Dissapointed. Please help me this is the second account I cannot get into I set up . It was still open when I deleted the app on my phone before because I needed storage space now I want to download it again and yet I cannot get in at all why is that . Why can their not be an option but I’m completely locked out and this is my second account . It’s actually frustrating??? Who can help me solve this issue.

Messages never send. All my messages take 20+ minutes to send where none of my others apps do that and it’s frustrating cause I can’t talk to anyone

terrible. just terrible go for line or any messenger

Why do I not have quick search function?. I don’t have hashtag search function in my kakaotalk. How do I not have it when others do?

The point of kakaoTalk is for Korean!😡. The point is for Koreans to use more with this app not some random American going oh I wanna use this instead of what’s app or other so leave this poor app alone stop being annoying!

Beautiful app. Even though this app is nice, it never lets me download the appeach theme. It always says download failed. However, i love this texting app! 3 stars!!

The best but not the worst. It’s so fun

BEST THING EVER. IT IS THE BEST CHAT APP!!!! 😊😊😊

Cannot chat to friends. Seems like it works for everyone but me. I downloaded it because I know at least 15 friends from my contacts list use it but despite it being on auto find, none of them come up on my friends list. The one exclusive person that pops up on my friends list is my 10 year old nephew. Awkward. All my friends chat away and since I can't find or add them I'm left feeling very left out. Shall stick with whatsapp.

Kakaotalk theme. It deleted my theme for kakaotalk not allowing it for this version. Can you fix that please 카카오톡 테마 사용 못하게 해요 ㅠ

My account has been temporarily disabled.. Please would you able to fix this asap?

good but. please add a feature that displays some sort of indication that someone is typing !!

Request for little improvement for chat room. I have been using this application since 2010. Everything has been greater and a lot better from the beginning. I am happy to say that this application is the best I have ever used. If I have a chance to say about little improvement, I would say this. While using it I have applied various designs of pictures as background wallpaper. Whenever I choose, I have to selet darker picture because of the number colour(yellow) which shows how many people do not read the message. If I can choose the colour showing the number, I would also have larger variety of choice for wallpaper for the chatroom.

:). This app is amazing! It would be great if you bought back the white background ✨

Cannot send messages. Why can’t I send messages?

Unstable version. Today i was update new 9.5.8 version then now nothing working at all. Last version is much stable

Kakao. Hi I love the app except for the fact that kakao talk doesn’t have WANNA ONE emoticons ㅠㅠ if you could, on the next update please put in WANNA ONE emoticons thank you 😊

Line 2.0?. Idk, but this is basically Line 2.0, idk if Line was made first or Kakao, but either way, this app perhaps copied Line or Line copied this app...But either way it’s a bit glitchy but great :)

“Temporary” blocked account. The app keeps on “temporarily” blocking my account because apparently I’m adding too many people. The only friends I have on Kakao always think I’m ignoring them because of this. I’m highly dissatisfied and wish this “feature” to be completely terminated. It’s unnecessary.

The worst. This app is just terrible. I see message notifications come through on my phone Lock Screen but when I go to the app, they don’t ever load. I close out of the app and restart but the messages never come. I then try sending messages but they fail. Access to good wifi or service makes zero difference. Super frustrating app.

Fantastic. Fantastic app! Great work dev's, really apparent you're thinking about your users and trying to make the app as usable as possible. Works well on an iPhone 3G, plenty of options and does what it needs to perfectly. Great stuff.

Apple should allow to use this app.. Can't download the program properly on apple5 in Australia. Tried many times with 3G & wifi. Searched the Internet for the reason. It s more about Apples policy. And they blocked this app for app tax. I should not buy I phone 5 this time. Biggggg mistake!!!!

The best app. I really appreciate how I can send really easily!☯️

Excelent app!! But pls fix issue after last update. I use kakao for a very long time and it's the best one so far!! After the latest update it's not allowing me to see pictures sent to me in the chat room. Pls fix the issue. It's happening on iPhone. When you click to open the pic, the screen turn black.

Stopped showing msgs and unable to send msgs. For some reason it stopped showing messages and I’m unable to send msgs to others. I tried using my own data or using different wifi and it still doesn’t work.

iPad compatibility. Cannot be used on iPad as a desktop version of kakaotalk

Worst social media app😡. You must be kidding me, I have been using since last 15 years, they couldn’t fix this issue. How Korean people can tolerate this slow downloading app? It’s upload origin size photos/videos and slow to download it. If your server is slow then you should compress file to small size, it doesn’t even compress. I have to use it because of family otherwise I prefer to use WhatsApp.

Easy and Free. I use this app on my iPod 4th gen and it so easy to use, there's no point of texting anymore if you can just use this free of charge :D In regards to what others have been saying, it doesn't erase my chat history or relaunch every time I open it so I think it's been fixed in an update.

Why is the White theme disappeared?. After the recent update, the white theme disappeared. Could you fix this?

Almost perfect. I love using Kakaotalk for messaging my friends. The themes, emoticons, and layout are great! However, I have a problem where there is a notification that someone has messaged me on Kakaotalk, but I have already viewed the message a while ago. I hope that is fixed in the next update 😊 Great work!

Great app, cutest emoticons!. I've been using kakao talk for 6mths now & I love it! It has the cutest emoticons ever! Occasionally I'd experienced problems sending msgs or pics and it just won't resend (both wifi or 3G) and I'll have to delete them. But 95% of the time it works fine & msgs get sent pretty quickly.

No. Why is this site not working?

Awesome!. Best app ever to chat. Good emotes too!

Emojis. It gives free emojis and you can upload them for free

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Need emotional gift options for foreigners + IOS. This is great app, but it really needs to add emotion options for people who are not Korean and using ios too.

🥺. 안녕하세오 캐나다 살고있는데 카톡 프로필 뮤직 테마 바꾸는 기능 넣어주셍요ㅠㅠ 그리고 오픈채팅방이랑 그냥 채팅방 나눠서 정렬하는 기능도욤 ㅠㅠ!!!!! 진짜진짜제발요

Not working in Canada (Fido). I am unable to receive or send messages in the app while using data. I receive notifications but when I open the app, I cannot see the messages.

와이파이없이안댐. 일해라 시발넘들아 아이폰사용자들은 지금 밖에서 와이파이없이 카톡 못한다 이게 말이되냐

캐나다 파이도 통신사에서 작동되질 않습니다. 지역 : 캐나다 캘거리 데이터 통신시 카톡 사용 불가 2023 04월 17일 기준 데이터로 사진 송수신 불안정

아직도 롸저스,벨 와이파이 하면 카톡 안됨.. 아직도 캐나다서버 안고치신거가요. 데이터로 해야 되고 롸저스나 벨 와이파이 쓰면 카톡 알림와서 들어가도 보내지지도 메세지 오지도않고 프로필 사진도 로딩 안되요. 제발 좀 고쳐주세요. 1년 거의 다되가네요.

로져스에서 또 안됨. 로져스 데이터에서 사진 동영상 또 안됨

Absolute garbage. Never ending verifications and errors even during the registration stage. Impossible to use.

Trash. So many errors and doesn’t automatically save your chats. If you get a new number and login to your old account = chats gone. If you just delete the app and then re-login to your account WITH THE SAME NUMBER = chats gone. I’m not sure who the software developers are, but my oh my, they need to figure it out. It takes forever to load files and it doesn’t even show you if someone is typing. It’s essentially iMessage, if iMessage was hit on the head and thrown into the ocean to rot at the bottom. The only reason it’s popular, and I mean only, is because it’s Korean and 55 million people live in Korea and rely on it. In summation, the app is absolutely horrible.

북미 서비스 안됨. 북미에서 아이폰으로 특정 통신사(t-mobile- 미국, rogers -캐나다)를 쓰는 사용자들이 카카오톡 수신발신에 장애가 있습니다. 장애가 나타난건 2023년 2월이고 현재 이 리뷰가 있는 동안은 개선된 바가 없습니다

사진이 안보내지고 상대방이 보낸 사진이 안보임. 안보여요~

프로필뮤직. 언젠가부터 프로필뮤직설정하는곳이 없어졌어요.. 왜 그런가요? 다시 프로필뮤직 설정하려면 어떻게 할수있을까요?

can't receive photo until connect wifi. i dont know how it works but it is 2023. how come the app even not that work

So buggy and hell If you change phones or numbers. Trying to port your account over to a new number or phone is absolute hell. Non-intuitive and verification checks make little sense, and error messages not clear what the issue is. Major usability issues.

I mean. It’s good and all but it’s kinda annoying that I cannot see who reads the texts in group chats, and if it’s possible can you make there be a active button so people know when you’re online but other than these 2 requests I like it!

캐나다 거주 중인 한국인입니다. 현재 ROGERS와 그 산하 통신사인 FIDO에서는 카톡이 전혀 작동하지 않습니다.. 한국인으로서 카톡 없이는 하루도 살기 힘들기 때문에 제발 업데이트로 고쳐주세요.... 제발요....

포스트를 올리고 싶습니다. 오픈 채팅에 포스트를 올리는 것이 불가능하고 또 프로필 뮤직 설정 기능도 보이지 않고요. 정말 왜 이런건지 잘 모르겠네요.

Not working. Messages not loading or sending properly for the last week or so Trying reinstall

메세지 전송안됨. 캐나다에 살고있는데 아이폰 14 프로로 바꾼뒤로 대화창 로딩이 ㅏ안되요 메세지 온거 노티피케이션 뜨고 상대방이 페이스톡이나 전화하면 받을수는있는데 내 쪽에서는 상대방 얼굴이 안보이고 상대방쪽에서는 내얼굴이 보이고.. 무엇보다도 메세지가 전송이 안되니 이거 빨리 고쳐주세요 덩치만 키우면 모합니까 더이상 실속이업네요

Notification not working. Cannot send msgs. Please fix it

댓글에 존칭 옵션을 넣어주세요. 어르신들이 계시는 단톡방에서 문제가 있었습니다. 댓글을 다니 영어로는 “Reply to XX”가 한글로는 “XX에게 답장”이라고 나오더군요. 자신의 이름을 존칭도 없이 써서 무례하다며 화를 내셨어요. 나이드신 분의 그냥 한 소리라고 무시할 수도 있지만 한국어는 원래 사람 이름을 그대로 쓰지 않잖아요. 한국어 수업에서도 가족이나 친한 친구들사이에서만 이름을 쓰고 다른 사람에게는 최소한 씨를 붙여야 한다고 가르칩니다. 언어와 문화 보존에 대해서 생각해 보고 이렇게 존칭을 다는 기능을 추가해 주셨으면 좋겠습니다. 감사합니다.

Glitches. Chat keeps glitching and not allowing me to talk in gcs I’m so done

swarming with predators and scammers. Beware when downloading this app or joining open chat rooms as they are known predators and bullies den. theres a lot of reports and news regarding harassment and users personal informations breaches with this app.

App stopped showing messages on data. I get notifications but when tapped into the app, no messages are displayed until you connect to wifi. On data, it seems to not send or pull messages despite it sending notifications. 노티는 받는데 메세지 안에들어가면 메세지가 안뜹니다. Wifi 에는 문제가 없는데 data 에서는 consistent 하게 메세지 가거나 받는것이 불가. 제친구들도 같은문제. Used to be fine before so might be some new bug introduced within late builds.

이번 아이패드 os 업데이트 이후에 계속 오류가 있네요.. 카카오톡 앱을 실행하면 두번 중 한번 꼴로 계속 화면이 좌측으로 밀리며 뚝 잘린채 검은 화면이 80% 정도를 차지하면서 창 오류가 뜨네요. 그리고나서는 앱 강제종료 후에 다시 실행 시키면 정상적으로 작동하지만, 한동안 있다가 다시 켜면 역시나 검은 화면이 대부분인 채 아무것도 할 수가 없네요.

누군가 입력하고 있는지 알 수 없습니다. (구글 번역을 사용했는데 틀렸다면 죄송합니다.) 좋은 앱이지만 누군가가 타이핑하는지 볼 수있는 기능을 추가하면 더 좋을 것 같아요. It’s a good app, but I think it would be better if they added a feature where you could see if someone is typing.

Messages don’t work for 4 + weeks. It’s been over 4 weeks since messages stopped working. Rogers 5G and LTE. Get a notification of a message and open the app and the messages don’t download. This needs to be fixed immediately.

리뷰 평점 내려가고 있네요 ㅠㅠ. 새 업데이트를 할 때 마다 오류가 발생하고 핸드폰을 껐다 켰다 반복했는데도 프로필 업데이트를 할 수가 없어요. 이유는 왜인지 모르겠지만 카카오톡을 사용할 때마다 종종 불편함을 느껴요. 다시 앱을 깔았다해도 문제가 있어요 고쳐주세요

It sucks. Uses up too much iPhone storage because you need to download every single video sent to you, and you can’t clear the storage it takes up. You can’t even log out of the app without deleting it.

외국은 텍스트만 쓰란 얘긴지?. 사진, 동영상 전송 한번에 되는건 1/10 확률 로딩도 안되서 단톡방에 올라온 사진들 나만 안보임 아주 몇달 내내 이러는데 진짜 너무한다

캐나다 사용자. 한동안 안되다 이제 정상작동되네요

Not good app bad app. It won’t let me text. It a cute app but I can’t text my friends or call what the hell because of this stupid user protector 🫤 don’t get the app because it may not let you text no one

Pure garbage. Can’t believe most Koreans are relying on this unreliable app. Just unbelievable.

Pictures won’t load. Not sure if it’s a problem with Roger’s network or 5G but the app suddenly can load pictures being sent

개선안합니까? 아이폰 버리라는거임 뭐임. 아이폰14쓰고나서 카톡 진짜 쓰레기임 문제점 알텐데 개선안하는건 무슨이유? 캐나다에서 아이폰유저들 안되는 사건있었는데 알아서 통신사랑 해결하라는 고객센터 니들이 최고다 ㅅㅂㄴ들아

프로필 뮤직 제발 제발 진짜. 딴건 다 필요없고 프로필 뮤직 설정 할 수 있게 제발좀 스포티파이랑 계약을 맺던지 유튜브랑 하던지 멜론은 무슨 해외에서 못씀? 씌 왜 해외유저들은 프로필뮤직 못 쓰냐고.. 프로필에 스티커로 꾸밀 수 있는거 그딴거 진심 필요없음 프뮤만 하자 진짜 제발..

KakaoTalk is down or what??. Suddenly can’t send any messages to my friends. Al the messages can’t be delivered, not even I deleted the app and redownloaded it. And also there’s no way to reflect to the customer services…. KakaoTalk is so flakey

알람이 안옵니다. 일주일 정도 전부터 노티가 안뜨네요. 메세지가 와있나 앱에 계속 들어가서 확인해야하고 너무 불편합니다.

캐나다 사는데 와이파이 아니면 사진전송안됨. 카카오는 망할라고 레디중.. 거진 일년넘게 데이터에서 사진전송안됨 외국친구도 이거쓰다가 쓰레기라며 아이메시지씀 왓츠앱위챗 이런일 절대없음 카카오는 내리막길

Not working. The app stops working, I'm unable to send messages or add friends, and so I reinstall the app.And now the app doesn't allow me to login!

데이터 사용하면 카톡이 안됩니다. 왜 데이터 사용하면 카톡이 안되나요? 빨리 고쳐주세요 진짜

데이터 사용시 발신안됨. 메세지는 오는데, 채팅창에 메세지가 안뜹니다 그리고 메세지 전송이 안되요 데이터 사용할때 이런문제가 계속생깁니다 데이터 만땅에 네트워크 세팅도 다 다시 초기화해봤는데 문제가 해결안되네요 빠른 수정 업데이트 부탁드려요

Bugs. Messages often can’t be sent even when both parties are connected to the internet. Internet access is available for use with everything else but Kakaotalk messages cannot be sent. ALSO, emoticons no longer have previews in notification banners even when previews are turned on in kakaotalk settins and iphone settings

메세지가 안보여요. 요새 알림은 뜨는데 챗에 들어가보면 메세지가 안보여요 꼭 고쳐주세요

이젠 기업도 친추에 뜨냐. 별걸 다하네

Broken phone verification. Impossible to verify phone number because it wants me to send a code to an international number. No option to receive a code via sms or call like every other service. Ridiculous signup process renders app unusable for legitimate users while spammers easily bypass with disposable voip numbers. Good job.

Compte. Impossible de me connecter Lorsque je joint un tchat ! Cela me met un message qui me dis que je ne peux pas envoyer de message etc ….

Never sends verification code. I can never get a verification code sent to my number. 3 or 5 resends with no message and they tell me I can't try again for 24 hours. 24 hours later i try to resend and it still says wait 24 hours. Worthless

로그인 문제. 안녕하세요 관계자님 너무 불편한것이 있어 말씀 드립니다 저는 얼마전에 아이폰 13 에서 아이폰 8 로 바꾼 한 학생 이고요 학생이다보니 많은시간을 카톡으로 쓰기도 하고 그래서 로그인이 필요한데 폰을 ㅏ꾼 순간 로그인이 안됐습니다 아빠에 말로는 한폰에서만 카톡이 로그인이 됀다는 말에 한폰에 있는 카톡을 지웠습니다 로그아웃도 했고요 그런대도 안됍니다 계속 안돼구요 패드로 로그인을 할땐 큐알 코드가 있었는데 왜 없나요 업데이트 버젼은 ios 16 . 5 . 7 입니다

V10.1.5. V10.1.5 버전 영어도 아니고 한글도 아닌 알아들을 수 없는 언어로 업데이트는 올려놓은건 뭔가요? 메세지도 먹통이고 그런 업데이트 올릴때 리뷰는 하시나요?

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Kakao America phone # music. When using kakao talk in Korea, I was able to add music in my profile But after I changed into American phone # cause I moved to America, I wasn’t able to add music…😭 I wish I can use all the benefits like I used to when using Korean phone #😭

Connection issues. Never had a problem with this app until today. Check for updates, but nothing available. My kids needs to speak with their grandfather. Can’t because of technical difficulties.

Lack of notification for calls. I am not sure if this is Apple Watch issue or the app issue, but I always get notified after I have missed either audio/video calls rather than when the calls are coming in. Other than that notifications for messages are prompt and accurate.

Everything is great except.... I pretty much love everything about this app! It's very helpful and I love all the themes and emotions. My only complaint is how the status message can only be 60 characters long. I can't get what I'm trying to say across effectively! If there's anyway this could change, then I would've given five stars.

Exclamation mark on profile settings. Lately I been having this issue where a exclamation mark appeared on my settings on my profile and it won’t go away I try installing and reinstalling the app I check to see if there’s any notifications and I recently updated the app and it’s still there when will Kakao talk fix this issue it’s been going on for weeks .

So comfortable!! The best way to communicate!. The first time my mom got this app, I though it was very boring. But now that I use it, it’s really easy to use. I love how you can buy more emoticons even though you have to pay! Everything else is so amazing and I hope there are more updates to make it better!!!!!

Notifications?. I like many of the features, like the little number that tells you how many recipients haven’t seen your messages, the polls, and the ability to turn off notifications of specific chats. But a few things would improve the app: 1. A better ID system. Right now it’s difficult to find friends if I don’t already have their ID. 2. iPad support. I think a better ID system would enable smooth transitions between phones and tablets. 3. Notifications. This is actually a bug. I haven’t seen any notification banners since recent updates. I’ve missed messages because of this. This is the most urgent and problematic issue with the app.

New account banned?!. I am currently learning Korean and want to practice with native speakers. So I downloaded KakaoTalk to join a Korean language chat room. I never used it before so I signed up for a new account. During the process, it asks you if you want to sync all your contacts from your phone. I hit Yes. Unknown to me, this caused my account to get banned. I am unable to join Korean language chat room because “too many friends were added at the same time”. I didn’t know 5 friends is a lot. How disappointing.

Banned for no reason. Set up a new account and it says I cannot join a chat in accordance with their user protection policy. It’s a brand new account and I’ve never offended anyone or shown disrespect. Why would I be banned the moment I sign up? I want to like this app, but I feel that there is an automatic glitch that is banning some accounts and it’s frustrating. I’m a fan of Kakao from before so please fix this.

Not iPad optimized and cannot share the same account simultaneously with iPhone. This version seems to be just for iPhone and the interface is too small for an iPad, you will need to magnify the interface when using on an iPad. Plus, you can’t use the same account simultaneously with an iPhone! Please just release an iPad version and harmonize its existence with the iPhone version.

All my favorite emoji’s are gone. I’ve been using this app for the past 5 years to talk to my best friend who lives in Korea. I love it. Except for some reason, the newest update took away all our favorite emoji’s. I understand they want to have less clutter in the standard emoji section. I don’t understand why the ones they took away aren’t available for an optional download. There’s dozens of emoji packs. I’d like my emojis back. Also, this app needs to support gifs. Everyone else does.

I don’t have other choice but to use Kakao.... Currently living in South Korea thats why im using your app and don’t have other choice since the majority uses Kakao, but man your app is so complicated even replying a message you have to long press then select reply why can’t you just be more simplistic like whatsapp? And whatsapp has everything. Instead of only trying to get revenues by allowing adds also listen to your users and make the UI way more simple so people actually enjoy using your app.

Locked out of account. I got a new iPhone and tried logging into my account. It wasn’t working and I wasn’t getting email from Kakao to reset my password. Kakao (for some reason) let me register a second account using the same phone number as my original account. But now I’m locked out of both accounts and can’t even start a chat. Given that Kakao really is the only way to communicate w my family in Korea, this is stressful. Their customer service is also terrible and not helpful to try and resolve these problems. So frustrated

Fix the bugs in the update. Newest update wouldn’t refresh the chat to show new me ssages I know were coming in (they showed up on my watch but never in the chat on my phone). So I deleted and re downloaded the app, now it won’t let me log in at all. We use this for communication in my class. Please fix the bugs quickly!

Nice chat app. I really like Kakao. I enjoy that I can change backgrounds and text fonts. As this is something one cannot so in iMessage. I also love the stickers. It has a nice interface and you can personalize it. It also works nicely with texting friends, especially when traveling and living in different countries. It is definitely more fun and innovative then WhatsApp as well.

Shaky and bad connection issues. Video calls are shaky at best especially with audio which makes it extremely difficult to chat with my family in Korea. I have grandparents I call frequently and we want to be able to do video call so we can at least see each other. Also, there are always issues with unstable connection. I don’t have this issue with FaceTime, Google meetings, zoom, etc. Only kakaotalk. :(

Connect. This app is the best it helps me connect to people who live so far away from me. In other countries! I would have never talked to so many different people who live in different places if i didn’t have this app. It also has super cute emojis uwu It might have its faults but it still does a good job.

Horrible. I can’t even text or do anything with the app, I tried many things just to be able to text my friends at least and it still does not work. I even contact the developers but they STILL have yet to get back to me. I tried to delete the app and long in again but it didn’t even let me sign in, and disable my account for god knows what reason. This app is horrible horrible. I didn’t even get to experience the app to give a good review about it. This app needs to be fixed.

Unsend Feature. Everything’s been great, but the feature to unsend messages seems to be not working on my app. I don’t know if it’s a bug or if you guys got rid of it, but I would love to get that feature back. It would also be awesome to not be notified/shown whenever a message gets deleted in the chatroom

App is good, but please add these updates. First of all, this is a good app to talk to your friends. It’s really good for displaying emotion, and it is really overall great. But why chat backup is a thing? Why is there a limit in verification. Please fix this i would appreciate it.

Beware if you are not Korean. This app is a kind of digital walkytalky only for Korean. Don’t imagine privacy protection like iMsg or Telegram. All main features are connected to Korean goverment certification, it’s meaning you’ll be watched. No end2end encryption, or dunno rely works. Install this app if you need contact to Korean or related companies for getting some services while you in Korea, as trip or biz. Kakao planning more anti private commercial actions than Facebook. Don’t use this app if you don’t need it. Beware if you can if someone wanted near by you.

Won’t let me do anything. I got This app about three weeks ago as soon as I logged into it it wouldn’t let me join group chats but I’ve read online somewhere that I have to wait like 24 hours for security reasons or something like that I forgot about it but it’s been three weeks it’s still won’t let me join in the group chats I haven’t done anything on this app I think I’ve been suspended for some reason even though I’ve never actually done anything on the app it’s self

Emoticon Issue. I do adore the application honestly wish everyone I knew used it but since I received my iPhone X a few days ago I’m unable to scroll through my emoticons. The issue is the emoticon bar is in the exact place where the “swipe bar” is. Which means every time I try to go left or right(to find an emote) I just move the screen/app around. Please take a look into this in your future updates. Thank you.

“Friends with updates” feature. Please provide the option to remove the updates feature. More specifically, allowing users to opt out of notifying others of personal updates in profile, as well as opt out of being notified of others’ updates. Thank you.

I can’t text people because of user protection policy. I was adding a bunch of people on kakao and one day when I tried to send a message to one of my friends it said you can’t text anyone that you haven’t texted according to our user protection policy, I texted this person before and I want to text this person but now I can’t because I can’t text anyone due to this policy please help me and fix this.

Broken. I’ve never written a review for an app, but I just had to because of how disappointed I was. I wasn’t allowed into open chat after using the app for the first time. I chatted with a friend from contact and joined one open chat, they were really friendly and I had fun, but then I couldn’t join other open chats. I downloaded the app again hoping it would work this time, but not only did they not let me log in, my account was disabled, the day I joined. I tried using my phone number again to see if it would work, but it said that verification can’t be sent to my phone number.

I cant access my old accounts. I am trying to use my old account but I can’t access it at all they don’t make this feature easy I have two emails on the account but I don’t remember my account names and I don’t want to create a new email just for this it doesn’t make since most apps allow you to access your account by using those emails to option against I don’t know why it that difficult. I tried googling it but to no avail.

Great messenger app but doesn’t work with iPhone well.. I’ve been using iPhones from the first gen. And I think Kakao talk came out anywhere around iPhone 3 era. And now I’m having more issues than ever. One of the most annoying thing is not getting the push. In order not to miss any messages I have constantly open the app. Otherwise it just doesn’t get a new message. Also it doesn’t push to my Apple Watch neither. So for me this works more like an email app. (Even tho email app does push and notify you.) I tried all the methods the internet suggests but no luck. Reset the phone. Unpair the watch and pair it again. Keep all the iOS and Kakao app the most up to date version and so forth. I know Kakao is one of the largest IT companies in Korea and hope they have enough engineers to figure this out.

I love it but.... I love Katalk. It’s a wonderful and fun app but I wish I could login with my email. I wanted to have Katalk on my iPad and my iPhone at the same time but the app won’t let me because I needed a phone number for both even though my account has my email and number?? Then when I login with my phone number on my phone while I’m logged in on my iPad, I deleted all my conversations and logs me out on my iPad. I’m really disappointed because this is such a great app. Kakaotalk, please fix this.

Suggestions! Turn off reading receipts, etc.. Can you please add a function where we have the option to turn off reading receipts? That would be great! Also please add a function where you can stop unwanted people from adding you from their contacts - even though you turn off the "sync contacts" in your kakao, others can still add you as "friend" if they have theirs on. Thanks!

Notifications bug. I convinced all my close friends to use KakaoTalk instead of iMessage. And now we can’t use it anymore because notifications are not pushing to any of our phones (yes, all of our notification settings on our iPhone are correct as well as the KakaoTalk notification settings). It’s the one feature that we need, and don’t have. I had to message this to my friends yesterday: “I can’t believe I’m saying this after 4 years, but should we talk on iMessage instead? (Ryan crying in river sticker)”

everything gone. normally i have no issues with the app, it’s like any other messaging app and i use it with my family and friends. however, i just found out all of my chat history has been wiped and now i don’t know what to do. basically i deleted the app to make room for storage so i could update my phone. since i only deleted the app and didn’t touch my account at all, i assumed that it would retain my chat history, but no. after redownloading i find that everything is completely wiped, except for whatever messages were sent this week. countless photos, videos, files, messages, all gone. how am i supposed to get back any of this? i had a couple files i kept on there for easy access, but now i have no clue how to get them back. im just really upset about all this.

love this app so much. I love this app so much this app is soo cute and you can make alot of friends and its so useful and the designs are so adorable and the notifications and voice calls sounds this is one of this most useful apps that i have ever had😻 and also for the person who made this app needs a grammy

Like the new ipad version. This app for tablets in the past, as I remember, used to be a blown up version of mobile app that required a new phone number registration. I love that they made this like the pc version where you can use the same account you have with your mobile phone! It also supports multitasking

Where are the boards…?. My friend has KakaoTalk, and she has the home/boards feature. I don't. There are literally 5 icons at the bottom for her, for me there are 4? You can't just leave something like that out. Besides that, I like KakaoTalk. I use it to message my friend, it's funner than normal messaging. I'm still learning to understand it though. I really only got it to vote for BTS with something. I think for Melón. Anyway, fix the home issue, and 5 stars.

Phone Number banned for some reason. It was good. Today i accidentally log out from my account. And when I try to log back in it says it don’t exist for some reason when I put my number it says that I have violated the rules. Which I didn’t even break none of the rules I was just having a simple conversation with someone. Can someone please fixed this problem?

Love it! There are bad things about it still.... I am a Korean who speaks a lot of English and this app is a plus. You have to make it a English setting! However, I hate that there are things that you have to buy. But as an overall review I love this app. It has themes and many other things. And when you add contacts into your phone, you automatically get their KakaoTalk chat. This app is amazing

Decent text app with great emojis. Great for communicating with your S.O. due to the cute, highly expressive emojis. Fixes the issue of communicating through text, where getting feelings across can be difficult. Helps when you are apart for a long time. The app is kinda glitchy sometimes but you can get the version for the computer to get around that

Photo cant receive or send either. Ever since 1pm today i cant send or receive photo. When other people send me a photo its just blink white and i click em its loading but not showing at all. And when im tryin to send a photo to other people it fails after loading.

Login bug. I cannot log in after password reset. I am using my phone number to log in. I can confirm it is correct because I successfully logged into Kakao support but now I cannot access anything because KakaoTalk app keeps saying I need to check the password. I think it’s a glitch. Very annoying. I am using iOS. I even tried deleting and reinstalling the app which didn’t solve anything. Also bad- they don’t seem to have a line of communication if you need customer support.

The app crashes often. This app and the customer help page crashes way too often. I have to use it for work and family, and too often I find my messages not sending/receiving. It says 'no internet connection' but everything else on my phone is working fine. Wifi is fine. 5G is fine. This lasts for hours and the very last time it had lasted for more than a day. For Koreans, this is our APP to communicate. How is it that this company is still struggling with consistency?

iPhone bug: notification badge. The notification badge always shows the incorrect number of new messages once a message has been sent in. Example: I get one new message, but the badge says that I have 3 new messages. This bug has been around for a while, and unsure why it hasn’t been fixed yet. Other wise, I enjoy the app a lot and have been using it for many many years.

Unreliable. Sending pictures and videos still a hit-or-miss. Once it decides not to send them through for whatever reasons, it’s futile to keep trying. Best to delete them all (abort) and try again later. This hasn’t improved over the past years. Using it only because my parents use it. Otherwise, I would have deleted the app long ago. Line is much better and more reliable.

bad. this app is genuinely bad you can’t log out and in the new update you can’t even message people like isnt that the whole point of the app?? it’s so hard to find people and it’s so tedious just to talk with someone. i would give 0 stars if I could

I love this APP. My son lives in Korea and he had me download Kakao about 7 years ago to communicate with him free. I love it everything about it from its little hiccup/sneezey announcement telling you there is a message. It’s fun and practical. We have a family chat room (7 of us) and we all have rooms where we can talk/scheme individually. It has given me many blessings!

Mr Jason. Although it's really a good experience making use of this app though sharing your experience with new friends and having a great conversation is when you are truly spending your time with making new friends and sharing your moments with them..it's a wonderful experience whenever I'm sharing my thoughts on this platform..

Lack of notifications. My friend and I are having problems with the lack of notifications popping up? More on her side than mine. It makes communication difficult because she’s not able to receive my notifications until hours later and it’s been like that even when she reinstalls the app into her phone. Please fix this, we live on opposite sides of the world and this is our only form of communication.

WHATS GOING ON. What is going on with KKT. I’ve been getting frozen on the app. Literally just yesterday when I went on it froze my phone for a good 20-30 mins. I couldn’t even shut off my phone or do anything at all and panicked. I thought I was the only one having this problem but I guess a lot of other people are having the same freezing app problem. Please get this fixed ASAP. This is getting annoying and it just keeps getting worse. Who knows the next time I try to get on again it’ll freeze my phone for hours.

Just cuz they are dominant in korea. It isn’t bad but seems getting less or worse slightly for every updates. Appears to upkeep with chat platform market by offering features but it lacks logics and full development of the features and often alot bring uncalled lessening the quality of the app. Once an idea dictates for a feature the app implemented even it brings lacks common senses and or changing the current better features or way of using apps. Typical. Lack of logic.

Must have this app. I use Kakao Talk everyday. I cannot think of my life without Katalk. All of my friends and family uses Katalk to communicate each other. It is clean looking, easy to use and easy to read messages. I can talk internationally free of charge. This app is amazing and gives me benefit. I wonder how this company makes profit. Because I want this app last long.