MotoGP™ App Reviews

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Often problems to watch the races. It looks really nice the app but I am suffering often problems to watch the races. I have my subscription since some years but the recent races it has been a nightmare to watch the races because there is no way to log in. The recommendation from the support is to log off and log in again, or even reinstall the app. In spite of doing that it doesn’t work. You open a case with support and the first answer comes three days after. So there is no interest to watch the race by then. The app is not working properly The support is extremely bad This subscription is more expensive than F1 TV and the app is far and beyond worst than F1TV

Confusing redesign. I have been loving this app for the past year. However the new update has made it virtually impossible to navigate. There is no spoiler free version so when watching races that aren’t live it’s hard to avoid spoilers. The in video feature of tagged important events has vanished which was an amazing feature for navigating to important events. During the last day of a race the schedule tab for that race completely disappears as it’s now not an upcoming nor a finished race making it hard to navigate to old videos from that GP. As someone who can’t watch most races live this is very difficult to use. Currently the app is crashing every time I click on live race.

Needs work. The Apple TV app has a Spoiler Free tab where you can find full race sessions. I find you have to force quit the app usually just to get the tab to refresh and show the latest round. Also, recently the video tiles have become very laggy, and it takes several seconds before anything happens after you click a video to play it. The iPhone App is a whole different story. To play the latest race you have to click calendar, then choose your race, browse to the day, then click the little plus icon, then video. It’s way too many steps.

Should have left it alone. This new update mid season is horrendous. Honestly, I don’t know why Dorna decided to “revamp” mid season but it’s now so bad I struggle to find the latest practice session or race. There’s no back button on some pages so you have to return to a main menu. I mean basic UX for mobile app stuff is just not there, it’s horrible. Your last version was fine, it should have been left alone. I’ve been a motogp fan since I was a kid and I would normally look forward to opening the app (even when it wasn’t great but better than this mess), now I only keep the app for the video and it’s woeful how difficult it is for me to find a practice session or race. Go back to the drawing board Dorna. This is very bad!!!

The worst app strikes again. Every time this app or their desktop version is updated, be ready for a round of misery. You are logged in but cannot access content. The TV version doesn’t even give me the opportunity to find out what to do, it just asks me to subscribe, which I already am. I use F1 app, Netflix, Uoutube, and many others, NEVER a similar issue. With MotoGP there are never ending issues. And good luck streaming with a phone (I am on the USA with top notch internet/Wi-Fi/cellular service). I would give them a zero if the option was available. Worst app in existence in the world of sport since 2011 when I first used it

Dorna... always sure to charge, but falls short on delivery. I would understand if this app was $20 for the year, but it’s $130. For that price, it should work flawlessly EVERY time... nope, won’t let me watch the races, just keep taking me to the login screen for VideoPass even though I’m logged in already! What it will do though, is spoil all the results for you on their feed! First thing to pop up! I know the results so far for Brno 2019, and lost interest in watching the rest of the weekend. Matter of fact, this will probably be the last time I purchase this. If I could give it zero stars I would. And the fact they try to charge you for everything, like the timing or the live tests... greedy greedy Dorna... at least make your stuff work right if you’re going to charge for live timing separately... Besides, MotoGP has become boring, just change it to the Marc Marquez show and call me in a couple of years when it gets exciting again... maybe, just maybe, by then you’ll pull your heads out of someplace dark located behind you with the performance of your “app”

So Very, Very Frustrating. I have a paid subscription and watched the race in Argentina 2 weeks ago, but this weekend I am getting a message that I need to subscribe. As I read past reviews, I see the problem is not a new one. If MotoGP wants to attract more fans, this is not the way to do it. Whoever is in charge of the App should be replaced with someone who knows what they are doing and who can hire people who know what they are doing. This is a ridiculously expensive subscription, and as one other reviewer put it, it should be “flawless” for the price. I have contacted Dorna for the second time this season about my subscription, which so far has delivered 50% of the races live for 100% of the price, and, given the response time after the last contact, that number is going to drop to 33% of actual live coverage for me.

Empty on Apple TV. This has been going on for a year now, and Dorna won’t fix it. The Apple TV app has nothing but the 3 test sessions, zero past races, zero series, nothing. This is the biggest rip off as they sell it as working on Apple TV app, and if you own an Apple TV, you’re out of luck. They should be sued. Then they replied telling me that it will be added in the future (archive) which is the exact same thing they said last year. It shouldn’t take 12 months to undo the mess they made of the app last year. Also they told me, in the same email, that I could find things in the “browse” section of the Apple TV app, showing they don’t even know the app HAS NO BROWSE section. It has only “current season, Live, and account.” I’ve never seen a more incompetent effort by software developers. It’s either cause Dorna outsourced the app to child labor (as in kindergarteners) or they just don’t care about customer experience at all. There should be a class action lawsuit for false advertising, I think that is a good idea.

Very disappointed in the recent update. The new update that has removed the no spoiler feature is extremely disappointing and a step in the wrong direction. It has now ruined 2 GP’s in a row for me just because of a time zone difference. The app also is not as clear and concise about how to navigate now at all. Everything is like bunched into different categories but it’s all rinse and repeat of the same bloody articles and no clear guidelines or features. And don't move past the option to make sure how to get to the right category of content you want to watch or to get the live option to function properly.

Garbage. Just garbage.. I was ready to pay them 130 euros for this season but nope, they make everything difficult. Here’s a tip folks, make it easy to take my money. You didn’t and now I’m done with you for the third time in about five years. Plus the app and Roku app spoil everything if you aren’t watching live (I’m not). They have a tab for no spoilers but when you have to log in all the time it resets back to race winners being the first thing you see. In a post Rossi world they really should be trying to keep their fan base. Dorna clearly don’t care, they read these reviews and say thanks to all the 5 star ones, which are just fake Dorna employee reviews anyway.

They removed No Spoilers view. No, I don’t want to log into the website for a No Spoilers view as they ask us to do. Why do I want to watch the races on my small laptop screen? I want what I’ve had for the last 6 years which is a No Spoilers view on my AppleTV so that I don’t see who won before I watch the qualifying and the races on my actual TV. They did finally fix the lagging audio issue (only took them 4 years) and the video quality is outstanding as always, but to remove a feature that reduces the enjoyment of the weekend experience is mind boggling. Knowing it took them 4 years to fix the lagging audio issue means I have no faith that they’ll bring back the No Spoilers view anytime soon which is why I gave it 2 stars instead of 3.

Awful for an app that requires an expensive subscription. I am a huge MotoGP Fan, and having the subscription is absolutely a must. However you’d think with that kind of funding. They would create an outstanding app. This is so far from that as it could possibly be. The whole user experience is a joke and the interface a mere disaster. No option to view timings on the phone while streaming to Apple TV. (Still no Apple TV native app either) no multiple camera view while keeping the commentary. No digital implementation of the current standing graphics, so I can read them on my small device. And there has not been an improvement or change in years... so sad! Don’t expect anything from this developer, I noted this and wrote them about this in the past. Their response was a joke! They said they would improve - this is two years ago - nothing happened.

If it ain’t broke, don’t fix it.. I’ve been a subscriber for 18 years. The latest redesign of the app is awful. The developers tried to make it more fancy instead of user friendly. The previous version was more than good enough. Today, I couldn’t find the most basic user function: The Live Feed. After fiddling with the app for god knows how long, I decided to reinstall the app. That worked FINALLY. Developers, let someone in Silicon Valley design the MOTOGP app. You not good enough. Follow up: DEVELOPERS LISTEN CAREFULLY The “WATCH LIVE” button should be placed on the menu bar. The “WATCH LIVE” button should be placed on the menu bar. The “WATCH LIVE” button should be placed on the menu bar. The “WATCH LIVE” button should be placed on the menu bar. The “WATCH LIVE” button should be placed on the menu bar. The “WATCH LIVE” button should be placed on the menu bar. Touching the “WATCH LIVE” button should not take you to another page that requires you to press the “WATCH LIVE” button again. The “WATCH LIVE” button should automatically launch the broadcast from anywhere in the app. The “WATCH LIVE” button should be the “One Touch” Everything else about this application is subordinate to that.

Continually making it worse. I’ve been a subscriber for 10+ years. They continually make the app worse and remove functionality without notice. This year they nerfed the appletv app without notice so you have to stream from your phone or iPad. Why? Mind you, this is for paying customers. Now the app logs me out constantly. There were days when you used to be able to see different riders from the app. Now that’s only on the PC. It’s really pathetic when you compare the functionality of this junk app vs the F1 app. Dorna needs to catch up, not make it worse, especially for what we are paying for this.

Best riders and manufacturers with an average broadcast service. In the past 11 years of being a subscriber, the innovation and the down to the skin motorcyclist interest has evaporated. Update!!! The new app is quite a disaster because non of the top news are listed on the top! I figured out how to customise this crap but it is consuming energy and patience . I don’t find it user friendly nor easy access. Please guys change the layout . Thank you. Tech talk, garage visits, insider informations and more details are disappearing. The e- nonsense is increasing. ( The metal difference between a rider and a virtual gamer is non bridge able.) Shoulder cam VS cockpit cameras of the old area is non comparable! Why the boring dry talking is increasing and the down to earth tech compared knowledge is non? Long empty talk is the future? The well respected Simon riding the bike around the circle and explained that keys of the circuits is no longer available… sad. Please change direction to the innovation of the rider’s feeling not to the virtual stupidity. I’m happy to give you ideas what are closer to the riders… Respectfully

Dorna, what gives???. I’m a three year subscriber now and I paid for a subscription to watch through my Apple TV app. Now you changed the app to where I’m not able to watch through the Apple TV with out mirroring it from my iPhone?? That’s crap! It’s infuriating to be honest. Does anyone at the Dorna family not feel the same way? Why would you change a good thing up in the middle of the season? Cause you already have our money? I don’t get it. I’m turning auto subscribe off until I know I can watch on the Apple TV app like I was lead to believe from being a past subscriber. 👎🏼

App and Support are Terrible. Kind of furious that this is the only way to watch my beloved Moto GP. The app is not badly designed but it doesn’t work well. My main problem is the audio goes out of synch with the video about 50% of the time making the races unwatchable. The other audio options don’t work well either. The price is outrageously high and there is not option to have alternate announcers. Hearing them fawn all over certain riders and use the same stupid British cliches over and over is maddening. Trying to get support is laughable - like calling the tech guy who only knows to say, “have you tried re-booting.”

So far so good.. I have the pass and have watched 4 races from 2020 season streaming from my phone to my TV. I’ve yet to experiment any issues. Layout is pretty much like the website. Take other reviews with a grain of salt. I also normally never leave reviews for anything but I felt compelled because i think the app is worthy of at least 4 stars. Haven’t watched live yet so can’t speak on that.

Attractive App With Problems. The app looks nice. It should be fantastic. But, it doesn’t do the most basic things well. The two things I need most are easy navigation around the app (to see all the latest news), and to easily watch the races. A super basic problem is if I click on a video news story (the typical kind) and watch it—when it’s over there’s no way to go back to the home screen—they provide a selection of videos at the bottom, but I didn’t choose them. Why is there no option to go back to the home screen...it’s one of life’s mysteries that’s beyond comprehension. In short, if it can be fixed to do the two things mentioned above, then it could be five stars. But years have gone by without their realization of this, so it’s hard to expect a change.

A flashy mess of spoilers. This app is a navigational mess. Labels are not intuitive, and it takes too many clicks to find what you’re looking for. Subscribers are paying to watch races and see live timing, yet the app serves spoilers up as soon as it’s opened, then it’s 4-5 clicks to find what you might be looking for. App still has plenty of bugs. Things like video controls don’t always show up withvsirplay and the user has to force close and reopen to change videos. A second star because the App is more stable than when launched. Hopefully MotoGP keeps their developers working on this half-complete, buggy mess of an app.

2023 Mid-season update. They seem to have put a lot of effort into hiding the only reason people subscribe. Getting ready to watch Silverstone FP1 and it took me 10 minutes to stumble upon the live feed. Dorna, please don’t fall victim to the false assumption that change and progress are the same thing. Shuffling everything around and making it difficult to use is change, but it is not progress. Please bring back the ability to have the application open at the “no spoiler” page and have the “live feed” play button visible when the feed is live.

Mediocre as always. Back then, the app wasn’t the best but at least it was super easy to use. Now they completely redesigned the app, its completely unnatural, super hard to use and find things, and on top of that, it crashes when you are trying to see live stream for some sessions.. I missed a race because of that, and now I can’t even see the press because it crashes. Dorna needs to get their things together and get things done right! Especially since the subscription is more expensive than any other out there. Time to hire competent people and stop the family business model.

Amazing!!. This is a great app!! MotoGP in High Def video...truly stunning! Oh did I mention they have an Apple TV 4k App too...they Do!!! There are also slow motion High Definition replays...truly stunning on a big screen TV!!! No bugs, don’t believe the haters on cheap equipment, this App works perfectly!!! Also, all the rider interviews you would ever want and free practice and qualifying footage!! They have done a fantastic job with this App and the Apple TV 4k App is a racing fan’s dream come true!!!

Thumbs down on the update. The post Summer Break app update is pretty terrible. You’ve GOT to bring back opening the app with a spoiler free option, otherwise you’re going to loose LOTS of subscribers. Time zones matter. We can’t all get up in the middle of the night to watch the race. It’s no fun when you get up, excited on race day and ready to watch, and you open the app and the first thing you see plastered there is who won the race. It takes SO MUCH FUN OUT of it. And, if I’m not watching I’m not seeing the sponsors. Please fix this.

Always have to update profile!. I don’t know why but every time I move from one screen to another the app requests me to “update my profile”. You cannot move past this or close it out. It takes you to the screen to update your preferences and when you do, click save, it says it cannot be done. Not sure if this is their way or sticking it to “Us Americans” or what but it’s quite annoying. I have even gone in and updated my profile and email preferences from a computer in hopes to avoid this to no avail. Other than that the app works pretty well.

App just doesn’t work like it should. Been trying to watch previous races that I have missed live with the app on my iPhone and that’s almost impossible. First of all it’s pain to just find those previous races and then you finally find them, tap the moto gp race and you’ll get moto 3 race instead! Tap back arrow but the race is still going on at the background, no matter what I do. Only way to get it to stop is to close the app and try again with same results. I have tried with several past raves, same thing. Review link takes me to wrong race. Old version of the app was sooo much better and easier to use, bring it back, please. I’m a paying customer that can’t get what paid for. Most likely won’t renew next year if it’s like this.

Why????. Why take an easy to understand and use app and change it to the confusing and almost useless app it has become? The iOS and Roku apps are just garbage now for the reasons so many others have stated. Plus why do I have to log in every single time I want to watch something? Why does one have to go to the website to enable the no spoiler option? Do the developers not understand that we don’t want to know the results of a race before we watch the race? It has been months and despite the myriad complaints the app is still terrible. If you can’t do the job then either hire people who can or add admit defeat and give the app to someone who can actually make it work.

Terrible app and service. The app never worked correctly In order for me to view the content I paid for I constantly needed to “ restore” my purchase. In addition I was never able to view paid videos on my PC which I should have been able to do. The app support is terrible the only thing they could suggest I do was log into the app with my Apple ID then log in on my PC which according to them would link the 2 accounts this didn’t work. Dealing with them was made extremely difficult because they are in Europe and I’m in the USA so it took days for them to even respond. I’m a huge MotoGP fan and it wasn’t worth it don’t pay for the video pass

10 year user… app is unusable. I’m a TEN YEAR subscriber, so I’ve given them over $1000 in subscription fees. Race weekends were the highlight of my week. I’ve watched every single race, every single qualifying session, and a good bit of the GP practice sessions in those ten years. The tail of Hayden’s career, Lorenzo’s peak, all of the Marquez domination, Dovi’s underdog story, Rossi’s retirement, and the new crop of riders… In those 10 years, the app has slowly improved a little at a time, and as far as I’m concerned, the Spoiler Free feature was the most critical aspect. Now, due to the decision of some idiots at a board room table, I’m not allowed to fire up my Apple TV to a spoiler free page. Instead, I have to open my *sort of* spoiler free iPhone app and cast from there, praying that my eyes only look at the text and not the images that clearly give it all away. If this were returnable, I would return it, and I would pirate the sessions from the internet just so I can turn the sessions on and experience them as if I was standing track side. This update is TERRIBLE.

Dorna servers can’t take the heat!. Not only does Dorna charge $130 for a subscription, but more than once this 2021 season their servers go down right before the main GP race. Latest one is this weekend’s Silverstone race. Their authentication server locked out I don’t know how many fans 5 minutes before the race. Removing the app, re installing, logging out nothing worked. Those who logged out could not log back in. Dorna rapes us for their coverage.. this is why pirate streams become the alternative. Dorna needs to to get their act together. Write in with nasty emails! Demand partial refunds etc.

Rarely ever works. Save yourself the time, money, and frustration. This app works at best, 10% of the time, and that is after spending $130. I am lucky to ever catch a live race because the app constantly crashes moments before the race starts. I’ve tried to provide feedback via email, but that won’t even work. I just keep getting a “something went wrong” message. $130 for an app that doesn’t work - with no other option should the app be down. Total waste of money and wildly frustrating to wake up early for a race to find out the app, yet again, doesn’t work.

Constant live video problems. The picture quality is fine, but every few minutes the stream pauses for a few seconds and then skips (sometimes forward, sometimes backward). It makes the races impossible to watch. This is on a gigabit connection and both iPhone 13 pro and iPad Pro m1. Flawless on any other streaming service. Not worth the price of the subscription. For a company so desperate to keep or grow its fan base, you’d think they’d make sure watching their sport is somewhat accessible. Really too bad a bunch of out-of-touch management trying to bring in young crowds but can’t grasp digital media.

FIX THE LIVE VIDEO WITHIN THE APP. Second year, worst problems. I emailed the support yesterday telling them that the live video is not working from the ios app. They responded with a few lines of instructions which have nothing to do with what I reported to them. Come on, its only a first race of the year and you are having such problems. Also while I am here, you could fix the Apple TV app too. While watching a clip or one of your interviews, the audio track skips and is not in sync with the video. It does it all the time. This will be my last year subscribing to your service. Thanks but no thanks.

Must do better, probably won’t. The app is so buggy that one can’t help feeling that Dorna puts as little money into it as they feel they can get away with. It’s a shame because the high cost of the VideoPass ($170) deserves a better platform (as do the customers who pay the high price to watch a quality product that seems very well funded in every way apart from their app and internet offering. I’ll keep paying it because I don’t have any other options but I’m not happy about it. As a customer (and more importantly as a fan) I feel taken for granted and under appreciated. Dorna must do better although they seem unlikely to do so.

Needs improvement for the price. I’m not a fan of constant changing of API’s but this app needs a major overhaul! I’ve paid for the video pass for over a year now. By far the most expensive service for video content I’ve ever paid here in the states. Yet, they have never fixed the buffering issues and playback bugs. I’ve complained about this in the past, but maybe with Dan Rosomundo joining the team, maybe he can make something happen. Hire some “you tube” guys/gals and get the video experience better! I love the structure with the home menus, articles, news, and the calendar was done perfectly. You can choose videos when look at each calendar event schedule. Keep that! Now, the main reason why I have the app is to play the videos, and that experience requires attention.

Still No Spoiler option!. Update: still no spoilers option, this means ever single race had been spoiled since this update. So basically MotoGp wants you to watch this live, ok, too bad it crashes and goes pixelated every 5-10 minutes. This is unacceptable for a $170 app. I LOVE MotoGP but this will be the last year I sign up if this option doesn’t come back by the end of the season. Please Please Please fix this. Ive never experience such a terrible app update ever! No more “no spoilers” option, it’s impossible to find the races and qualifying without seeing results. Still crashes like crazy (which its always done)What an embarrassment. Ive been paying for Moto GP for 7 years, this will be my last year unless this is completely fixed. What about the website? Even worse. If it wasn’t an total waste of time id ask for my money back.

Thanks for making it worse.. The app changes a lot. Some years it’s okay. Never good. Always confusing. I don’t know how to turn on spoiler free this time around. I think the app has changed a couple times just this season. I live I the US and sometimes cannot watch the races/ practices live, so I like spoiler free watching. The Roku app is the same. Now I see all results trying to navigate the confusing site. MOTOGP NEVER HAD AN EASY NAVIGABLE SITE. The designers do not know how to build a site that’s not confusing. I did like how you could see past year’s races but I’m pretty sure I can’t find that very easy either. JUST PICK ONE FORMAT AND STICK WITH IT!!!!

Terrible. And now… new terrible!. Dorna is idiotic for not fixing their app. Buggy, bad navigation, freezes; I’ve already had to quit and restart 3 times and the season just started. Pathetic. Unfortunately, if you want to watch all MotoGP events and you live in the US, this is your only option. They updated the app. I’m not sure quite how they managed to accomplish it, but they’ve actually made it worse.

Why do you make everyone log back in after software updates???. Today’s software patch to fix the buggy interface was annoying, but I didn’t mind it too much But when I came back tonight to try to finally watch today’s practice session, only to have to download a software update, login (again) and accept new cookies and legal terms?!?!?!! You should be better than this, MotoGP, stop penalizing you users for your mistakes. As someone who has been a paying customer for over a decade and has attended numerous GP’s in person, i am deeply disappointed that the app doesn’t live up to the standard set by the riders and teams that you broadcast.

Used to be good. Opening this app just makes me sad thinking about all the functionality that’s been lost. This used to be a great app that provided the option of opening straight to a text only no-spoiler section and I could easily select which session I wanted to watch without ever seeing a picture or headline that might spoil the race when I wasn’t watching live, and it used to update quickly once the race ended! Now the app is a jumble of images and odd headers and clips that don’t always work but almost every time manage to get me to click on something that takes me to a race spoiler before ever finding the session I’d like to watch. Having used the F1 app I can understand what they were trying to go for, but it’s not there, so I’m left longing for the no-frills functional app of old.

Love me some GP. Let’s get the app up to speed 👊🏽✊🏽.. The app seems slick. Almost as cool as the main version. Navigation seems straight forward and you can set the home screen to the No Spoiler page if you have to watch the races after they’ve happened. It’s easy to cast to your television but my only complaint is that there’s no control of the video content. If I want to pause the race or a FP session that’s a no go. Once you start a video you can close the app and the stream continues. That’s cool because my phone will conserve battery. I hope that streaming controls will be a proper option soon.

Miss the races live, wait an eternity while you dodge spoilers. The app is the most expensive way to watch motoGP in the USA. As such, one would expect superior features and functionality, but one would be sorely disappointed. Landing pages and main video page are rampant with spoilers, as is motoGP’s social media - so they are to be avoided like the plague. Unfortunately, missing the livestream of a session means you will wait anywhere from an hour to 2 hours before you will see that session pop up on the no spoilers page - best case. Worst case, you may not see a race session on the no spoilers page for many hours, even though it is available in the other videos list and/or the default landing page. In which case, good luck with the myriad spoilers everywhere.

Worst version ever. You have completely F’d up this app. It’s difficult to find anything and the way you’ve broken apart future and past races makes no sense. Sometimes the upcoming weekend races aren’t even visible in the app on either the iPhone or AppleTv. When I’m looking for race content, it should be by venue. So when I’m looking for the race or the sprint or the qualifying for a given weekend they should all be grouped together. Whoever made the changes to the current version should absolutely be fired. They are the worst updates of any app I have ever witnessed, period. I love MotoGP but I’m not sure I can continue dealing with such crappy apps.

Spoilers need some work. Old app had a spoiler free setting. This one has a setting that can make the race videos the default screen when you open the app, but it could be clearer that needs to be toggled to prevent spoilers on race day. Also, the “highlights” videos section has spoiler titles and thumbnails. You do have to scroll down a bit to get to them, but they really shouldn’t be visible at all without an additional click. Slight lag but otherwise clean UI.

Why is everyone having problems?. I have been using this app for 5 years, no I don’t like to watch it on my phone so if I’m not on the go I always play it through my computer onto the TV. I have really never had serious issues with this or really any that I can think of. Spoilers alerts, ok fine yes the app is terrible with this. But I just block the screen with my hand and click the drop down tab to get to the schedule. Once there, there’s no issue! The app is meant for quick viewing in my opinion and shouldn’t be solely relied on to be perfect. These are iPhone apps! I do agree there could be some work done with the spoilers being at the top or on the home news feed. But that’s wha bring people to their website. Those that don’t pay, get to see who’s won. It’s more advertisement than anything. I am or a Dorna employee, however I love watching Motogp, and at the price of comcast now a days, I don’t have a problem setting the funds aside for my passion. To each their own, but I’ve loved every year of my time spent with MotoGP

It’s Bud Light 2.0. Bad move! The updated app (for 2023) is the epitome of ineptitude. Has anyone calling the shots ever even watched a race?? Shame!! I’m truly speechless as to how this UI isn’t laying crumpled up on the floor in a dark closet somewhere… along with whoever approved it. Impossible to navigate. It’s almost like Dorna is TRYING to punish its loyal fans. By the time I find what I’m trying to watch, all the excitement over watching the weekend’s events has been replaced by a stream of obscenities. I can’t imagine there’s been any positive feedback for this garbage. Please fix it. Or not only will you deter new fans from enjoying the sport, you may even start seeing longtime fans drop off as well.

WTH!?. I'm paying Dorna 150+ usd to get frustrated and mad for the last six years! Every time I complain they tell they are working on it, blah, blah. For this price, which I would NEVER pay for anything but Moto GP, this app should be the most flawless app on the web! But no, just the same crap service, year after year! What exactly is the problem there? Do people in Europe not know how to make a high quality app? I’m sure you could hire some American talent to make app flawless, like it should have been years ago. I would appreciate a partial refund if you can’t get this together for once and for all. Us Americans deserve good service as we are a big supporter of MotoGP. GET IT TOGETHER!!

Nice to Now Have This Available on macOS. Works nicely enough, although suffers a little from essentially being an iOS/iPadOS app ported over to Mac. Would be nice if formatting would be tweaked to properly fit and fill the computer screen. Most functions for managing account can't yet be done through the app, only on the website. All in all, despite a few formatting glitches, it's nice to have available as an alternative to accessing via the web browser.

Terrible App. It appears that the app “updated” during the 5 weeks summer break. But what a terrible update! It is unorganized highly anti-intuition. Difficult to navigate and to look for the videos I want to watch. The no spoiler option is not really no spoiler. You still need to click on the picture of the race weekend you’re looking for and once past that gate all no spoilers are lost. If you click on “riders” you don’t actually see the rides face or name; just the top portion of their leathers and you have to guess who it is or click on it. There are minimal interviews available after the race to watch. On the practice or qual videos the “ambient” setting is gone. On all race, practice, qual videos the hash marks on the bottom video status line, denoting a significant event during the session, are now gone. Congratulations MotoGP video pass. You’ve managed to go backwards in the update and create an unwatchable app.

Getting worst and worst. Motogp can’t seem to get their app to work for whatever reason. The News section keeps refreshing itself every 10 sec even even though there is no new content and it’s just annoying when you are trying to scroll thru the page. They never seem to care about the smaller classes anymore as there are no news on their practices and qualifying today at Qatar as if they were not even there. Free video content never load properly unless you refresh a few times. Come on guys, it’s 2024 and is it really that difficult to make a decent app?

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Please fix this app...!!!. MotoGP racing is the best it’s ever been. The sport deserves a world class product that’s seamless and user friendly. Especially considering that this product costs $200 a season I expect an amazing experience. The app itself is a nightmare to negotiate. Just trying to press the “play” icon is a hit or miss affair. It can take up to 20 seconds to respond and play the video window if it responds at all... It’s punishing to wait whilst the app catches up with commands. I don’t want to appear overly critical but the app appears to have been designed by people that aren’t world class in their respective fields. It’s awful.

Keeps asking for updated details. Keeps asking me to update my details. Contacted the help department who told me to log in through the web page. Not good enough. This has stopped me from purchasing the season video pass as I don think It will work. Get the app developer to fix!!!!

Poor service. Constantly freezes and skips both forwards and backwards meaning you miss some laps or watch other laps twice. I have been a subscriber for 5 years and won’t be renewing for 2022

Terrible Quality. Signed up for this and have to say the content is great but…. trying to watch a race in Australia live the quality continually drops to terrible. Not my Internet connection either. If this continues I will not renew my subscription.

No more AirPlay :(. Amazing highly competitive racing absolutely recommended viewing, but the app and Dorna? subscribing for years would not miss a race, till no more air play? Told to buy new Apple TV and download Apple TV app. At the cost of subscription I expected more.

Notifications no longer work. The upgrade to this app has gone backwards if that is actually possible. Do not waste your time downloading this app 👎

Why would you overhaul mid season?. ‘Information architecture’ is terrible. Not intuitive at all. Can’t find ‘spoiler-free’ if it’s even available at the moment, and it’s just plain confusing. Terrible decision to do this now.

Sync. Live timing is out of sync with the video stream. No matter what you change, you can’t get it closer than 30 seconds out of sync?! What’s the point in having live timing if it isn’t live?

Unusable in the Southern Hemisphere. Frequent drop outs and stutters. Let’s not even talk about the complete outage just before Silverstone in 2021. They need for more CDN’s down south and need to fix reliability, esp for the prices they charge

MotoGP app. I have subscribed to this app for a few years now. The amount of content you can see is awesome. Also you can see every practise/race whenever it is convenient to do so, sometimes I just can’t stay awake even though it is my favourite sport. Well worth the money 😊

New app is terrible. To Dorna, As a father, business owner and busy man with not a lot of free time, I feel that you need to know that your OLD app was user friendly. I miss your old app. I will NOT be renewing my app subscription next year, at a cost of $230AUD. The new app does not offer the same viewing support as your old one. I was able to log on and watch replays 30 minutes after the events completion. This service is unfortunately no longer offered. You also used to offer the highlights within the videos. This is sadly no longer available. Sometimes the replays are now not available for up to 48 hours afterwards. By which time it’s already on the news. Making the app void. I’ll keep my money.

Terrible App, great content. The content is great, and you guys are doing a great job. But the app itself is absolute rubbish unfortunately. It’s a real let down. It seems to have become even worse since the revamp. Regularly signed out of my account by the app. Often have issues with sound not being in sync with vision. The new one this weekend seems to be sound continuing to play once you quit whatever session you were watching, which leads to two sound tracks being played when you open the new session. The only fix seems to be to quit the app and start again. Not a difficult fix but when you are paying over $200 a year it shouldn’t happen. Also often have issues with chrome cast. When casting it then takes away the ability to control playback and you are stuck watching from where you began the cast. No option to skip forward etc as it’s just a black screen and spinning wheel displayed on the phone. Not even closing the app fixes that one. I’ve found I have first close the MotoGP app, then open google home, click stop casting, then reboot the MotoGP app and start again. Pretty much have to do this for every session which gets old during a race weekend.

MotoGP coverage. It’s only getting better . Been a member for many years , it’s better racing, better coverage, great information, great technology talks . You have fantastic team . Well done

Disappointed. Paid for the live timing and can never access it. Does not stay logged in when you leave the app to use the phone

Terrible. The old app was much better, this is unintuitive, has taken many features away that we used to have, it’s a big middle finger to the fans especially ones that pay for video pass

Revamped app is horrendous. This new app is significantly worse than the previous version. The UI is clumsy, the curved corners don’t fit the content they’re meant to display. There’s a faint grey box just floating in the middle of the content inside the ‘Home’ tab. The ‘no spoilers’ part of the app has been removed for some reason, as have notifications for events. The filters on ‘watch’ are visually clumsy and take up too much of the screen, and even more when you’ve actually filtered anything. The old calendar function is now hidden inside these awful filters. And as a final insult the icon for ‘results’ looks like a hand giving you the finger… which is apt given how bad the results of this new app are. Look at the comments on Reddit too, it’s just awful!

Subscriber problem. Having a hard time watching the races. Every time it says I’m not subscribed when I’m.

Commentary & video out of sync. Been using this app for a few years now but have spent a lot of time in the back catalogues lately. Been ok but into 2018 and the video and commentary goes out of sync constantly. After 5 minutes it’s about 20 seconds or so out. Completely ruins the experience. Watching live is equally frustrating with it dropping out. I love MotoGP but considering changing how I watch it. There are better ways I’m sure.

Laurie. It does not give clear information of when the races are going to be on also the quality of streaming is not good

No airplay, not going to happen. After buying a year sub and downloading the app to watch via airplay (clearly on video screen) but it does not function. Tech support tells you to go buy a stick of some description so as to get this basic functionality, nah don’t trust this as next month you’ll be forced into another purchase as they will cripple that too. Don’t bother subscribing… I won’t again, there’s other ways to watch the race free.

Clunky and a missed opportunity. This app is difficult to use, not at all intuitive and requires a lot of patience. The content is fantastic but it’s such a pain to navigate around once you eventually manage to log in.

Fix this app!. Over $200AU a year. I love MotoGP but this app is a nightmare to navigate and is forever freezing/failing during live races. World standings and basically all info incorrect. I can’t believe this app is still so poor after having it for years. I had to purchase the KAYO app to enjoy the GP…. And it’s actually cheaper 🤷🏽‍♂️. Very disappointed

Pretty, but freezes or drops out. The new app looks great but unfortunately it fails at its primary task which is to watch the MotoGP. The Apple TV app is useless as it drops out immediately, but even on iPad it constantly freezes, pauses and drops out. Very frustrating given I can live stream Premier League football seamlessly on both devices.

No quality AppleTV interface. Spam website interface. Not well set up at all.. Garbage app, if you guys want to know what to improve get in touch. For now the experience lacks big time! Next season I’ll be changing to pay tv and you can get a smaller portion of the money you get from me annually. I speak to many friends and they all agree the app, interface, stream ability, and general use is enough irritable to turn it off.

Clunky. Is this someone’s first try at making an app? There’s friction and dumb design decisions at every point - constantly logs you out - Home page is buried in a menu - instant spoilers on the home page. - asks you to subscribe when you’re already paying for videopass??? - Doesn’t allow you to watch videos in portrait mode - changes orientation when you zoom into images.

NEEDS PORTUGUESE!. Please make it available in (European) Portuguese. Thank you. When open a racer’s profile, going into thei photos, or Summary etc. etc. it’s all cropped on the side (iPhone).

Not the best. This app has amazing content and does mean you don’t have to miss a race but it is very confusing to navigate. It works quite well on our Sony Tv but the on the Ipad it’s terrible and you cannot air-play on either Ipad or Iphone, you only get sound, which is very frustrating. The app is so slow that videos can easily be double loaded causing an echo effect (took me ages to figure that one out) and the timing of the races for one race was completely wrong on ‘your time’ all weekend right up until about an hour before the GP! We mostly watch on catch-up but the spoiler free option is hopeless….if you can even find it ( I did once by accident and have never managed to do it again). Honestly I would expect so much more finesse for the price of access and the lack of Air-play support is appaling.

Refund. You’ve ruined the appletv app, no spoiler option, no past races, I want a refund! I pay for the subscription to able to watch it on the tv, no by casting it through the app or laptop. You know what they say, it cost half as much to keep a customer as it does to make a new one. I this instance you’re losing a long time fan and subscriber

No overtaking. Sometimes a rider is clearly faster than one in front but can’t make a pass stick. This is ridiculous. This only happened recently with the ride height , wings and front tyres overheating. Ban the tech immediately or it will become boring like F1

Very poor performance. This version of the app is junk, constantly buffering, streaming constantly drops out and freezes. They have removed the ability to watch coverage unless it’s live, this is very disappointing when you’ve paid for a a video pass subscription. Rewind function doesn’t work unless using the fastest internet connection. Big thumbs down 👎

Absolute junk. All this hype and they’ve ruined the website and app. Even former racers are venting their frustration. Poor layout, cumbersome features and frustrating to use. Refreshing graphics from the previous version would be acceptable, this revamp just confirms I probably won’t be renewing my subscription.

Woeful and just so disappointing. Hi, I just updated to the latest version of the IPHONE Motogp App. Guys, I have had this app for years now in its different versions. I am pleading with you to get a new app developer. It looks terrible on the iPhone. It’s menus are cluttered and clunky. You can’t press on half the menus and tabs properly. It’s slow. It’s is just disappointing for all MotoGP fans. I still can’t remain logged in just like others have complained. Your fan base deserves so much better. Take a leaf out of your very own superbike app. It is a thousand times better.

App won’t load. App won’t load after recent update. Recent iPad with latest software will not work at all. Also site is slow whenever watching live.

Login failed - no access to live videos. This must be the worst logon experience ever. Can’t even submit an inquiry through the website about the issue. Unacceptable service for a premium price you have to pay. Bad bad bad.

Do the developers even use or test this app?. The new user interface is messy and not intuitive. The Apple TV version doesn’t even appear to have video pass option to watch past races and sessions. Also the no spoiler option seems to have been removed now. What was wrong with the previous app? At least it was intuitive to navigate!! This is the sort of stuff that makes people cancel their subscriptions. I pay good money to watch races, not spend hours navigating and searching for content on a poorly developed app

App navigation is terrible. After subscribing for multiple years your “new” development has rendered the app unusable. Cant even find the actual race, without news telling you what happened already. My subscription anniversary happens this month and frankly I am not convinced I should

I am sick and tired of the lack of airplay support!. Why are we going to get our previously existing support for playing through to our TV? It’s months now and no update of the problem nor when a solution to the problem is due. I’ve emailed but no tech response other than the auto reply. Not much help guys. I’m looking forward to unsubscribing from the rip off, and since we will not subscribe to Foxtel, that means it’s no more MotoGP for us! That is a big loss but as I said, sick and tired of this game.

This app is terrible. Have been paying for this app for years and will not pay for it again. Sheer laziness in ever aspect of this app - videos only, no readable news, results are not available for hours and are impossible to load when they eventually turn up, live timing constantly freezes and the tech support say there is no issue, guess they don’t bother to read the reviews. Won’t be wasting my money next year.

Great content, terrible app. The app performance is terrible. Constant pausing to buffer, sometimes video comes back, sometimes audio, sometimes neither. No better on low resolution settings or trying the alternative streams available.

What happened to the live commentary. Lost it last year.i like to listen while I drive. No more commentary

I don’t write reviews. Hey guys, this app is a shocker. I have been subscribing for years and the app on my phone has never worked right. When I open it asks me to update my profile so I go there and it says it cannot save changes try again later. For over a year it has done this. I have stopped looking at MotoGP on my phone, checking news etc. that’s the last thing you want. And I cannot watch videos. It asks if I am a subscriber I say yes it sits there and then loops back again. And I never write reviews but you need to fix it guys

Terrible App. Login on Samsung tv app is clunky and prompts the app to ask for log in details sometimes when you’re desperately trying to log in to watch the start of the race… I love the content on the app, it’s great fo hear all the riders feedback and recent video clips. However, the app is of a poor quality standard for such a professional organisation. Kayo has a good streaming service that allows you to watch all of the main events, all practice sessions, qualifying and the race. And it offers this service cheaper too… It’s a compromise to miss out on the great additional content but frankly, if this is the best Dorna can do for the price charged, then I’ll stop subscribing on principle that I am being ripped off. Lift your game and please consider allocating some capital towards improving the user experience before the loss of subscribers and revenue forces you to start taking these comments from this feed seriously.

Updated version a complete fail. Speaking from 20+ years in technology roles, this is a failed change needing a rollback to the previous version.

Garbage. Takes forever to load, often forgets my video pass subscription. Fix is logging out, and re logging in 🤷‍♂️

Amazing Job!. You’ve outdone yourself with this app, just when you thought the previous generation of this app frustrating to use you went a make something 10 times worse. Nice work! Thank good I’ve lost just about all interest in anything Dorma has to do with, the fans are what generate income for you and you seem to have forgotten that at some point. Off to watch super cross . . . .

Why ruining something nice?. I can’t understand why you had to replace an app that was working fine, with something so buggy, convoluted, not user friendly like this new thing that is supposed to be an app. There is no straight logic in this new app, finding press conferences is ridiculous, select a session and no videos are there. The app on the Apple TV is even worse. One can only watch the last GP. There’s no way to watch past races. You can only browse video from the last race and that’s it. Again, why did you have to change something that was working fine? The previous version was old, sure, but it worked. I’m paying you since 2007 now, but this last website/app update is making me think twice for the next season…

Roger Overandout. Generally very poor streaming on race days, especially of the MotoGP. Problems occur on both my iPad and iPhone, and has proven problematic at a number of venues, private and public where I access internet. I am Australia based but have had problems overseas also. As I say…generally on race days, practice days fine and video replays are fine.

Terrible. Been using the app for years. The new version is terrible, difficult to find anything. Aint broke don’t try to fix it.

Frustrating. I have had this before and given up with it. Same S*#*# different day Now I remember why. I can’t log in again it’s sad your app is killing your sport, lift your game.

Replace it. Surely Dorna can divert what would end up being a minuscule portion of their profits to developing an app that is user-friendly and actually WORKS. This is one of the worst apps for a major sporting federation. There is no reason for Dorna to be so cheap when it comes to developing an app to represent the great sport of motorcycle racing

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App update is terrible. The v2 app is terrible compared to the old one. Cannot login to video pass with credentials I have been using for years and the layout of the UI is poor. Sadly you took a nice well functioning app and ruined it. Can we go back to v1? Already commented to your customer service team via the app.

Won’t allow me to watch even with paid subscription. Can’t access videos and live events, keeps asking me to subscribe when it shows in my account that my subscription is paid for. Why is this happening at the last event of the season where the championship is decided?!!!

Jokes. I can’t even watch live race on iPhone 13 it shows white blank screen, biggest scam app on the history

Apple TV app. Much better streaming this year of the live race feed. Better quality feed and no freezing. However this version I find the Apple TV app doesn’t refresh to list the latest videos or streams unless I force close the app then reopen it

Horrible with apple devives. It constantly locks me out and is incredibly frustrating to log back in, in many cases I just give up because I can’t log in with my Apple ID . The subscription is expensive and to have it not working is unacceptable.

Garbage. This 2023 app on Apple TV and mobile is trash. The navigation is awful and layout is like a 2000s era website that was forgotten about. With the amount of money people are paying for the video pass, why is this so BAD?!?! I’ve had 99% of races spoiled because of the layout. Can’t even view old races. Fix this you bums!!!

A bit disorganized. It feels not as organized or easily laid out compare to the F1 app

Please fix the fast forward/slider. This season (2023) it impossible to fast forward or rewind using the slider on iOS. Pressing + or - 10sec is not an alternative. Please fix it. Otherwise a great app.

Quickly becoming unwatchable. Between the persistent audio sync issues, now “a problem occurred. Try again later” this content is becoming difficult to watch. I love the races and commentary, but when there have been technical issues across all platforms for years it gets hard to justify paying for the subscription.

Terrible, glitchy app. I’ve had this app for years and it just keeps getting worse. Can’t login, videos won’t load, it takes several attempts to get a race video to work, sound lags behind the video, now (Feb 2022) it won’t work at all. The same issues keep going unresolved. Send them a message and try to ask for help and they don’t reply. Or it takes weeks to get an answer and then they can’t help you.

Apple TV. Finally Apple TV support 😁

Surprise. I really expected to experience issues after reading all the bad reviews below and held my breath when I clicked “purchase”. But after watching three consecutive races it’s been great and I’ve had zero problems. One big plus (e.g. vs F1tv) is you can dial in from anywhere and don’t need a vpn. I’ve been using the app on my iPad when travelling and Apple TV at home and it’s been great.

5 steps back. Terrible update!. Why!!!??? I prepaid for the whole season, knowing what I was paying for and what app experience I was use to having been a subscriber for years. You have changed the experience for the negative so badly that I sudden feel ripped off. This was a great app on my Apple TV and iPad. Why have you done this? Honestly I don’t understand how you can do this mid-season in good conscience. Why????? The ability to navigate races I may have missed, or watch later in the day simply because of time zones, and not being able to see tomorrow’s schedule on my TV to plan, is horrible. You can’t do this after someone has already paid for your product.

One star garbage. Absolute crap app - iOS Roku Apple TV all apparently programmed by baboons as it never works - buggy as hell - pay a premium dollar get a garbage product.

VERY POOR SUPPORT. Every time I encounter an issue there is no help. Twice now I tried to log into my profile and the log in said wrong email/ password combination, so I tried to change the password again but still waiting for the new password to arrive in my in box.... No issues renewing my subscription, money just went right out! Go figure!

Regressive, worst version of an app. its a paid app so it should work or else what’s the point of paying for it, fix it ! Have already discontinued automatic renewal of subscription.

Terrible experience. The Motogp App was good, responsive and almost bug free until the updates on first half of 2023. They replaced a native app by a mobile web experience that is buggy, does not refresh or update well, does not recognize our MotoGP Video Pass even if we’re logged in, always redirects to the browser for news were we need again to login… This is Dorna trying to save money and making the subscribers life a nightmare.

Fix AirPods Head Tracking. Follow system settings for AirPods tracking, it is so annoying - it’s off everywhere else, except this app! Additionally - No way out of auto play either until the next video loads, and then you can get out of the video that just finished.

Chrome cast bugging. Gréât app for MotoGP fans, stream from devices to Chrome Cast, the streaming is annoying cause voice is cutting and videos lags.

Terrible Update - will not renew subscription. I couldn’t agree more with all the negative reviews of the latest update. Takes forever to find the qualifying and race videos and is impossible to find them without first seeing the images of the results/winners hence spoiling the results. I lived in the spoiler-free area of the previous app which no longer seems to exist. I don’t care about videos and races from 20 years ago, I want to watch last weekends race spoil free!! Won’t be renewing next year unless the revert back to the old layout.

MotoGP. Watching Argentinian GP. Or trying to, app kicks itself back 15sec every few minutes. Watching on a new, calibrated 4K tv and image is washed out. Barely HD let alone 4K. Dorna get your stuff together.

Glitchy app. Although the app is usable it's functions do not always work. Red fast forward bar does not work on iPad and some videos do not open. Works better on website.

New app. Did Honda make this new app update?

Good because there’s nothing better right now. Much to improve

Horrible app. App doesn’t play videos properly. 2 different voices can be heard at the same time on commentary. Has been like this for months and makes it absolutely unwatchable. Don’t know how they haven’t fixed it

Live Streaming. Live streaming breaks down every few minutes, don’t you guys watch motogp? Please fix the streaming, it’s been years. Dorna!! Wake up!!

Doesn’t work. App does not play videos. Useless. Have to use their website.

Doesn’t Function On 2 Platforms. With the update the app no longer functions properly on my AppleTV or my Firestick. If I am no longer able to use it conveniently on a large TV screen I see no need to purchase an already expensive video pass.

Retrograde ‘update’. Did you test the latest update before releasing it? You had a good app and now it is unusable on Apple TV and the race i want to watch on the kludgy iPhone update now says “gravel trap, try again”. Multiple log out/in attempts to no avail. For twice the price of F1 TV you are now offering far less than half the experience. People pay subscriptions for quality and convenience, not this crap. I’ve wasted an hour trying to watch a race I paid for at the start of the year to no avail.

Love MotoGP, hate the app. Either on iPad or AppleTV 4K, this app is horrible. It seldom works. Very frustrating for the amount payed for this poor service. The menu shows that the practices/qual/races are ready to be streamed, but you get this spinning arrow that leads to nothing.

Connection error. I’ve tried everything and never been able to connect with the same credential that I am using on the website with my account.

Absolute garbage. Garbage. It does not track what you’ve watched where you left off or allow you to create playlists. Very clunky to navigate. I bought a VideoPass subscription and used it for one day. I asked Dorna for a refund. Dorna told me that because I had used it that I could not get a refund as per the terms of agreement. How was I supposed to know how crappy video pass was without trying it!??? Dorna ghosted me and I ended up using it and will not renew. I’m very surprised that they would take their fantastic content and wrap it in a piece of junk like this app.

Audio Sync Issues. Motogp is the best form of racing there is. The app is full of quality content and has a modern UI. That said, the lingering audio sync issues make the viewing experience very poor. The audio will fall back by 10 seconds quite frequently which creates a huge distraction from the race. At the premium price this service comes at, this really should not be a lingering issue.

Miss the race. I miss the race because of your 🤬 application that doesn’t work. Thank you and do not ask my money at renewal. I’ll go with world superbike instead.

Promises, promises…where’s “no spoiler”?. You’ve been promising no spoiler will return in a future version for a long time now but don’t define when that is. At least with the iPhone app I can find what I’m looking for through the calendar but there is no option for that with the AppleTV app. Can’t even find past races anymore on the AppleTV. I agree with other users. Revert to the previous version of the apps that do have that functionality until your developer gets their act together and provides all the features we users/supporters expect. I’ve been a subscriber for 7+ years now. Get it fixed, yeah?

Bad update. The app was great ! But after the update its really bad, cannot even see the press conference, cannot see anything when you go on the race screen. everything is so hard to find lol Not great at all and cant cast on tv anymore Hope you guys will correct that soon cause for 40$/months it better be better than that to be honest

My old version won’t play, wants an update…. I can’t open the app, tells me I have to update, then update says I need a newer iOS but I don’t want a newer iOS, it does say I can download an earlier version compatible with my iOS but I can’t figure out how.

Canine excrement. The app fails more often than it works. The website is just as bad. The racing is good, but find an alternative if at all possible.

Love the app. The app has been great as I can watch the races from anywhere in the world and not have to rely on cable network, I’ve had the app since it came out. It would be great if in addition to turning on notices through the app, if there was a click to add those events to my calendar. What the ultimate ask would be is to be able to pre-select the particular events and then add the entire season. Same for the notices through the app. Going into every single event and clicking several times to add each of the FP, qualifying and races is kind of silly considering I’m going to choose the exact same thing for every single race.

Worst app ever. This is the worst update app I’ve experienced clean it up or bring back the old version

Worst app. Worst app on the planet…. You pay a lot of money to watch the races in real time and the app repeatedly fails.

Is this a joke?. This is by far the most unintuitive app I have ever used. It is literally impossible to take advantage of the expensive subscription. Whoever wrote it cannot be a motorsport fan that it’s for sure. Some coders think they are clever trying to be “fancy”. You could not be more wrong. The previous version was clunky but at least the app had access to all program features.

Overpriced service. They charge way too much to deliver a product this bad. Audio is always out of sync. Booted me out of app 2 min before live race start. No way to get back it. They make it a hard argument to pay so much for live for it to then not work. Disappointing especially when the are so many Pirate sites sharing it for free

Latest version is awful. You can no longer navigate the app without knowing who won the race !!!! Bring back the old version that gave you ‘no spoilers’.

Stunning 1080p. Okay. I downloaded the app because I have been getting into Motogp lately. You will not see a single cent from me. I have been subbed to F1’s app for 7 years, it’s 10 bucks a month and I get the same features motogp’s app does. Motogp wants 43!! dollars a month for the same product that’s laid out worse. I’m in awe, talk about sticker shock when I saw they expect me to pay that amount.

Downgrade in middle of subscription?. The app was great, why the change to a downgraded version that barely functions on my apple tv? I want to watch Motogp on a full size screen not a phone, and most of what I liked about the app has gone. Give me my old app back, I paid good money for it and it’s been ruined. poor, very poor.

Worst update ever. I canf believe moto gp season is almost over an this app is still on developing stages,it should of never been update from the old version,even the web site is bad….im happy racing is almost over so i dont have to deal with this garbage any longer..bring back the old web site and app… App developers sound like honda and yamaha management promising good things are coming but nothing but empty words

Bring back the old app.. Terrible and broken promises. Where are the significant events on the timeline? Captioning for interviews? Camera angles?

Continuously bad. Millions of dollars pouring from MotoGP’s video streaming subscription model, yet the app is still trash as before. Video — make it work! This app unfortunately still doesn’t deliver it with all today’s technology, 3 out of 5 times it won’t play the most recent content.

Paid 230$ and never got product. Logged in and out many times on many devices and my payment went through. And the app is up to date so I want no excuses from the developers. I’ve done everything and I’ve paid 230$ for the video pass. Unacceptable this needs to be resolved immediately this is robbery

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Spoilers in new Update. I’m a big GP fan, given that I live in the pacific time zone in the US I usually have to watch most races on replay. Before this latest update one of my favorite features was the spoiler free page that the app would default to on opening. Now since the summer break has ended almost every race has been spoiled for me by clip art on the videos or by making it so that I have to go through all the spoiler recap videos before actually getting to the race replays.

Update 10/10. The new update made the app very easy to navigate and it doesn’t crash anymore. 5 stars made it easier to keep up with the series! All the track info and practice and qualifying times all in one place on the app.

Awful update. The update has almost destroyed our desire to watch the races. Besides the fact that MotoGP HAS become a Ducati show, now the app update has made trying to view these races so frustrating. It’s so difficult to navigate and it’s missing elements that use to make watching so fun! If you’re going to charge $150 annually, make sure your app and website are working and working well for your subscribers before you release the update. Super disappointing.

Should be better. I dream of a day that they take this app seriously, and work out the glitches and update the feel usability of it. I am Currently stuck on the “update your profile” prompt as others have mentioned and have abandoned all hope that i can use the app until they come out with a much needed update. They also have a Fantasy MotoGP league option on here that allows you to create or join a league, which sounds amazing. I enjoy playing with our league but sadly this is also an area that could use some improvement and enthusiasm from the creators.

Pay Wall. Takes abnormally long to register, only to be hit with a paywall for content post-registration. Just poor form, while F1 is opening up and experiencing a boon of new fans, here I am a race and motorbike fan who can’t even give MotoGP a try without committing $150. This is at least the third year in a row I have actively tried to find a way to watch and get into MotoGP only to be smacked by their full scale paywall and turned around to say “forget it, I don’t need to pay you for the privilege to try and become a loyal fan of your product.”

No longer works on iPhone 6. About two weeks ago the app just stopped working. No updates or fixes - it just does not open so I no longer have “no spoiler” access. While I know Marquez won - it is still frustrating to see it when I go to the website to watch. I feel I am a subscriber and part of that is to have access to the app and with that not working and no app on my tv - it is becoming obsolete much like the sport. Truly disappointing Dorna. Not sure how you will get or keep US fans if the basics don’t work well.

Almost there.. I recently saw the no-spoiler page hit the app. Thank you! Next up, for the five star review, The no spoiler option on the TV app. Side scrolling through dozens of videos to try and catch the sessions, while blocking the photos and headlines with my hand, is pretty fricking stupid in 2023. I used to hook up my laptop to the tv to watch the races until the TV app came out. Which was my favorite way to watch! Now, going back to the laptop. :(

You call this an update?. Why is the app for the AppleTV incomplete? No spoiler tab, no past seasons. Same for the iPad app. Spoiler free section is gone. Fix this asap please. When I subscribed for the current season the app was perfect. You can’t change it in the middle of the season/subscription. Totally unfair. Now is a confusing mess! I’ve been a subscriber for 8 years because of the spoiler free option. I want to watch on my tv at my own time and not on my iPad or phone. Fix it please! Even Rossi and Marquez would agree with me!

Incredible!!. I have been a subscriber for many years and I love the MotoGP app! There is a lot of content and with the video pass i am able to access a lot of informative content on the go! Way to go Dorna and I hope you all continue to develop and grow the 2 wheel motorsport category.

Bugs bugs and bugs again. For the 2021 season the app is not working properly! I live in US so when I wake up, I want to watch the qualifying or the race but since 2021 the videos don't even play! It loads forever and ends up with an error message.. Given the price or the season pass I am very disappointed. Add to this a terrible UI, no spoiler free mode, the fact that I regulary have to uninstall the app because it logs me out randomly and won't log me in for some reason.. What are you doing with our money?

Don’t know what the fuss is about. I honestly don’t know what the fuss is about… not perfect but very usable in my opinion. Biggest flaw for me is it that it’s a bit choppy when I cast to chrome cast (from iPhone) by still watchable. Maybe cuz I have an old LED tv and use chrome cast dongle?? Casting via Airplay to a newer tv is perfect. Overall, no issues signing in or any other issues everyone is griping about.

Distancing users 101. I can't understand why Dorna doesn't wisely invest money in developing the UI of their app to allow us fans to watch the races in a simple and intuitive way. The menu and features of the apps seem to have been designed and maintained by a team of newbies, who have no idea what a UI for an average user requires. Spoiler Free is gone. The video menu is all mixed up without making any sense to the average user. How much longer will we have to wait until the app is also available for smart TVs? Whoever is responsible for leading this team is not doing a good job. Complicating and/or worsening the methods of accessing content can only drive users away.

Complete garbage. The app hardly works, it crashes all the time. The company will not help, I’ve tried contacting them multiple times to get help with their services and I cannot get a response. They will however automatically sign you up for auto renewal and of course their website is broken so I cannot update my preferences or payment info and I cannot get any help from the company so my only option is to cancel the card they have on file. This company is a huge hassle!!!

You really have to fix this App!!. There should be no excuses after all these years for such a buggy app. There are so many issues with login - failed passwords, not loading on Apple TV - yet it never fails to charge your account with $130. The latest is a message that will not allow you to log-in unless you agree to the terms - yet there is nowhere that you can click to agree on the terms. C’mon guys you must be able to do better.

Garbage. Terrible horrible abysmal app. Downloaded on my smart TV and barely works, the things you can select are superimposed by images of what you can select, only a diehard fan would suffer wading through this mess to get to the content, a casual fan would almost immediately lose interest and not bother to watch. If you have any other means at all of watching these races, do it. If not, consider watching a different sport.

Apple TV app is still the worst. After update I thought it was a temporary change. But still no improvement to the poor Apple TV app. Browse section is not spoiler free and still very inconvenient to navigate. Without video filters I keep seeing highlights or snapshots of podiums giving away the race results. After my first review I received a message saying spoiler free was available. But it is not and if Dorna executives or app developers would actually use the app they would see how poorly it operates.

Bring back Spoiler free default!. I’m just starting to use the new app now that the summer break is over. Still getting used to the format so I will reserve comment. However, I really want to see the spoiler free default option come back. I am in Australia so I can’t always watch live. It’s frustrating to see spoilers as you try to navigate through the new layout.

Worst iteration ever. Showing the results of races ruins the experience. Having “No Spoiler” slated to in the future is foolish. Can’t imagine that the majority of fans want to know who won before watching!!! Dorna…. Revert to the old app until this one is fully ready with the same features. Videopass on the website is too wonky. “No spoiler” except if you want to watch multiple sessions in one sitting, ex. Q1 to Q2 (have to click Videopass and click through options to avoid spoilers after each session).

Weak iOS support. I had the same issue others have - race weekend Saturday got a message that “this package wasn’t available in my country” (USA). 6 days and several emails later it’s finally working again - but only if I bypass the “login with apple” option. When the app works it does the thing reasonably well. Very frustrating when the app breaks on race weekend and it takes several days to solve the problem. Unfortunately we don’t have other good tv options in the USA so I guess we’re stuck with this for the time being. If you get the app, I recommend that you do NOT purchase a season thru apple. Buy it through MotoGP website instead as clearly there are some dorna/apple payment integration issues.

New update is awful - No Spoiler Free. The new update to the app and video pass has removed the spoiler free option. They say everything is spoiler free but you still see the thumbnails of the grid so it’s impossible to start watching all the race content for a weekend and not scroll past spoilers. The company does not care, so many user complaining and they have said nothing. I have subscribed for over 10 years now and think this will likely be my last unless they make changes.

Likely the worst premium app in the store. I’ve never seen an app have as many problems as this. This is a joke. I am yet to be able to watch a race live in it (the web site is better, limited successes). Even some of the news. I get a notification only to fail to watch it because it tells me an error occurs after I successfully login (and I have to frequently re login). If it wasn’t for the notifications, this would have been deleted from my phone. And customer support is nonexistent.

App Spoils Races w/Spoiler Free Mode Enabled. This morning, I went to watch the French Grand Prix and the Splash Screen for the app had the podium winners on it. Ruined the race before I could even get into the app. On top of that, I looked at the races for today and could not select any of them. I had to go and “Browse” all video clips with even more spoilers and find today’s race. It really makes me reconsider the $180+ season pass. And you guys wonder why people pirate your races so much. Get it together and fix this garbage app.

Over priced/Faulty app navigation. Just recently been getting into motor sports heavy. Decided to want to follow Moto GP but the price to subscribe is pretty outrageous. Even the F1 & WRC app isn’t that pricey compared to this. Plus even just trying to navigate through this app is quite difficult and not really well thought out. It’s unfortunate that they never thought about the expensive price of their below average application would keep them from bringing in new fans.

Spoiler Alert: It Will Spoil The Race!. Logs out frequently and when you log back in the filters which filter out the post-race content is exposed, often revealing the race winner. It also doesn’t auto refresh content with filters in place, meaning you’ll have to unset filters to update content, again revealing all post race content. If you tend to watch the race after it has happened, avoid using this app. Otherwise it seems to work well for streaming races and other content.

Horrific Design, Useless Functionality. The app itself is designed terribly, with as much money as Dorna and the FIA make you’d think they could pay to have a decent user interface designed. Not only is the functionality terrible, but AirPlay doesn’t work with the app. The entire purpose of me purchasing the subscription was to watch MotoGP at home, but the developers pathetic product isn’t even functional. A disgustingly massive rip off, avoid using the app at all costs.

Fix This Garbage App. It used to be a little clunky. You could tell they didn’t quite know what they were doing, but it was mostly functional. Now the old saying… “If it ain’t broke, fix it till it is” comes in to play. Whoever did this should be fired immediately. They can’t figure out how “no spoilers” works. We are not on euro time. Before technology advanced we would wake up at 3 o’clock in the morning to watch a qualifying race. Now we pay big money so we don’t have to - Please fix this piece of garbage app!

Horrible redesign of app. This app used to work great but whatever changes were made over the break of this season completely ruined the app. I pay for Video Pass and I can’t watch it on my iPad or iPhone unless I’m watching live. Given where I live, most sessions I have to watch after they load later in the morning. My app is updated and I’ve tried several times and I just continue to get a stupid “in the gravel trap” error. If this app doesn’t get fixed by the end of the season I am not renewing my membership next year.

Really poor for 22 season. Terrible so far for 22. Live races have been plagued with poor quality and pauses, not from internet or device issues. Portugal today has times messed up and showing Live Moto2 when GP should already be running. Now they have the GP event posted with no commentary audio track. So I’ve got to wait for a version with audio to be posted before I can watch the race.

The Worst. User friendliness was apparently never brought up as a requirement when this was being built out. This app is a joke and should have been left in beta testing. It opens but that’s about all it’s good for. The only options to view through the app are live races, current season races, or overdramatic marketing videos for the riders. You either cannot view older seasons or it is so difficult to figure out that it’s not worth it. This feature used to exist on the old app which was sooo much better.

I want my money back. One would imagine that having payed not so cheap subscription for the content, you could actually enjoy it. But, noooo, it doesn’t work.. And the message from Dorna: f you are experiencing difficulties to access the VideoPass content with and iOS (Apple) device, please logout and login again, or even reinstall the app before trying to access again. Right… Browsing through comments here I see that’s actually going on for a while… charging money for faulty product/service? That’s material for a lawsuit there

Nice app, poor interface. It is nice to have an app for motogp videos, but I’d really appreciate better user interface. Navigation between the videos is not as nice as the web version. Another huge thing is... No Spoilers please by default. If I open an app to watch a video on my phone for the race I haven’t seen, guess what I see first - spoilers all over. Add an ability to select a default screen with no spoilers videos.

App doesn’t work. I been try to watch any videos from the app and always shows that something is wrong , try again try again try again is been like that for the las month

Lost ability to scroll forward. For the most part, works very well on my iPad. This year I lost the ability to scroll or scub the video forward by dragging the progress bar. Only the 10 second forward and rewind buttons are available. Used to be able to skip pre-race interviews and prep and get straight to action. No longer can do that. Please fix that.

Still spoiled on Apple TV.. Still can't use the Apple TV app without being spoiled. Still can't find races. I guess my time subscribing to video pass is coming to an end this season. Who in their right mind approved an app change mid-season? Who approved an app change that didn't provide all the previous version's functionality, including basic items such as the ability to watch the current season of races? What a boneheaded move. Done with videopass after 10 years. Have missed every race since the app downgrade.

Goes down too often. For such a big international organization, the fact that the app and website for people who pay the $100-$130 subscription to watch the races goes down and has soooooo many issues is absolutely unacceptable. Why is this not a priority?! Absolutely ridiculous. Don’t waste your money.

Who does an update in the middle of the season?. Dorna I am finished. I’ve been a subscriber for 6+ years and your app has been two stars at best the entire time both on TV and on my iPad/iPhone. That you don’t even have a WSBK app is appalling, but I put up with it because I love motorcycle racing. Look, I’m not gonna keep throwing money out the window, I have plenty of options for two and four wheel content. Heck, The Red Bull channel is free even. I’ll check back in 2026.

It’s fine when it works. Surely Dorna has the funding to atleast perform occasional bug fixes. I often have problems opening the app on my iPhone. It will just crash. Other times videos will not load, and most frustrating is when it’s race time and the app tells you to buy the video pass you already paid for. I love this sport but it’s a bad look when you can’t even manage a functioning phone application.

Absolute Worst Update Ever !!. Please please go back to the last version of the app !!!!! The new version is confusing, doesn’t load or play properly and the first thing I saw when I logged in was the results of the race I hadn’t watched !! The new version is difficult to navigate and impossible to find the current races to watch. Why would you take a great app for both phone and Apple TV and turn it into a beta crap nightmare.

It’s great now - they worked out the kinks. This is reviewing the iPhone app, as well as the TV app. A year or two ago, this app did not work very well. When the race would start, the video would get glitchy. Now, I turn it on my TV at race time and it works flawlessly. The picture is very clear as well. I think Dorna invested in improving this app and it shows.

New app has no spoiler free and ridiculous order of browsing videos. Users can’t even log into the app to watch all events without ruining the results. Video order makes no sense. Scrolling up you see the winner video wording before you even find the race video. Completely going backwards vs the old app just three months ago. Worthless commentators not doing enough to describe the technology and the tracks. Just trivial fluff talk from people who never rode besides Simon.

Glad I Have Not Updated Yet !!. After reading the most recent reviews here, I am glad I haven’t updated my MOTOGP App in quite a while. However, I just want to say that the older (I guess) app I have works great and I couldn’t be happier with it. I love watching MOTOGP with it!

Ruined Experience -. The recent update over the summer has absolutely ruined my experience across all Apple devices. My Apple TV now has spoilers and I cannot use it the morning of the race or I’ll know who won. You took away the best part of the app ??!?!? So now I have to use the website on my tablet or phone and stream it to my Apple TV.. what a step backwards.. However it gets worse - the website on my phone and IPad is non fuctional using Safari. I have to log in for every single video, every time I navigate I have to log back in. I also have a “CLEAR CACHE” banner across the webpage no matter what I do. So I guess safari is now a no go.. I’ll have to load Chrome? Just to watch Moto GP and cast it to my Apple TV?

Doesn’t work stay away. Purchased the season pass and watched about 8 races. All of a sudden the app wants me to purchase the season again and won’t let me access anything. If I could give it zero stars I would. Sad how you can’t even get what you pay for. I’ve already deleted the app, logged out/back in, turned the phone off/on, and been through the wringer with Apple and I’ve emailed the app developer - nothing is resolved after a week. Sad.

The old app was simple but it worked (mostly). This app is a total embarrassment to MotoGP full of bugs never works and the navigation is just stupid. Only using it because it’s the on,y way I get to see the gp…. And please please please bring back the no spoiler view!!!! I hate watching a race knowing who won because you splash it all over the screen before you can go to the race… this upgrade is a disaster did you do any customer survey at all or did you develop it in a vacuum???? This is the worse upgrade of any app

Hold my place. The only thing I can ask for is to incorporate a place holding for the no spoiler section so the video doesn’t restart from the beginning every time. Otherwise I love it

Shame they launched without testing or asking fans for feedback.. Unfortunately they went and ruined the iPhone and Apple TV apps. For all fans who don’t watch live (because the fans are supposed to be all over the globe), we don’t want the races ruined before we see them. The No spoiler feature is SO important — what could possibly be the reason to remove it? These updates seem like they were built and then launched without any UX testing with fans. Dorna, you are selling an EXPERIENCE for fans at the track or through your media portals, next time make sure that that experience is an improvement (at least) before sending it out to everyone. UX design 101. At least they did this in the summer break so maybe they have time to fix it, but honestly I wouldn’t expect any updates for a while.

No more races on Apple TV?. Use to watch all the races and practices on Apple TV, plus some old races every now and then. All you can do now is watch live and no more old races. This is a bummer since we paid a lot of money for this app and usually can’t watch the races live. No spoiler was great for this reason also. App on other devices seem to have many glitches also. Please fix before the season starts up again!

Old races gone. The new AppleTV app only has 4 videos from this season and then a bunch of crap from 2016. There no longer is a no spoiler section and all former races are gone. There is nothing to watch. Am I supposed to watch in a browser like with WSB, because that is a deal breaker. Also, I will not be renewing my WSB subscription because I can't watch in an app and have to sit in front of my computer instead of my large flatscreen. This is a deal breaker.

DONT WASTE YOUR MONEY!!!. You will never be able to watch a live race without massive buffering or 10 second replays non stop. Half the time you won’t be able to login to even access content. Before every race you’ll spend time frantically trying to get the app to work just to watch what you paid for. When you ask for tech support all you’ll get is an automated email a day later with the same unsuccessful tips you tried and they gave you last time.

Disastrous update. Used to be a pretty decent and enjoyable app, but the latest updates have really broken it. The Apple TV version no longer has any worthwhile content and the iPad and iPhone versions have been made more difficult to navigate and randomly just stop working and then tell you that you are in the gravel, while it is the app that is broken! Not wasting my money on a new subscription next year if the product doesn’t improve significantly during the remainder of this year.