DIRECTV App Reviews

VERSION
5.0.58
SCORE
4.5
TOTAL RATINGS
202,948
PRICE
Free

DIRECTV App Description & Overview

What is directv app? The DIRECTV App, for DIRECTV and DIRECTV STREAM customers, is the fresh way to stream all the entertainment you love.
Live or On Demand, at home or on the go, big screen or small - no matter how you like to watch, we bring your TV together.

No matter your passion, we’ve got you covered with live sports, breaking news and thousands of On Demand titles.
Binge hit movies & most talked about shows, and quickly find your favorite shows using our intuitive user interface.

Please note: this app features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings. For more information visit: www.Nielsen.com/digitalprivacy

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App Name DIRECTV
Category Entertainment
Published
Updated 05 January 2024, Friday
File Size 75.51 MB

DIRECTV Comments & Reviews 2024

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Should of kept older DIRECTV app. Nothing wrong with older DIRECTV app . Was thought out perfectly , had all details and functions needed , info on movies before you select them , perfect . This new app took a lot of these functions away . You go to watch tv programs on demand and it cuts out the last 45 seconds of the show missing the ending entirely because it thinks the show is over before it actually is . Selecting a program on guide no longer gives any info to the plot of the show or movie so you go into it completely blind . I even put this in for feedback and future updates fails to get these things resolved . The tv white guide is also a downgrade to the black version and should revert back to it or alter the colouring like how it shows on your tv satellite guide would be an improvement. Not impressed .

Needs A LOT of work. I can’t even play this on my smart tv without it buffering every 3 seconds. i looked it up and it said it was an issue with my wifi, but none of my other streaming services have ever had this issue on my tv. i don’t know if there’s something that you guys can fix with that, but please do. the app also crashes quite a bit which starts my episode over again which i then have to try to remember what place i was at. with that being said, i really enjoy the selection of tv shows and movies. more things that could be fixed: -maybe have it so one account can have multiple different profiles on there? that way our shows don’t overlap with each other if we’re sharing with other people. -with some tv shows like love island, a lot of episodes are missing. i don’t understand the point of having a series/season available if there major key episodes missing. i had to go to CBS to watch the missing ones. i suggest trying to include all the episodes of a season if able to.

Poor Customer Service. 1st time they said it was too many trees around my apartment so that couldn’t get a satellite. But I could get the internet. I said no I wanted cable if not internet. That didn’t work went off n the at&t store n HOMEWOOD, Alabama an got Direct Now only for me nice they get to my home again now he cannot do the installation when they had got permission the 1st time . So I called them an talk to someone about my money an I have not got any money back an no service. An. Couldn’t get the internet so u couldn’t watch tv but they keep going in my account getting 70$ out for nothing I finally got in touch with someone but they want refund my money back I’m paying for something I’m not watching. I wouldn’t recommend anybody to AT&T I wish I could rate them a -5 stars taking customer money like this don’t make no sense and the agent act just like she understood but she couldn’t an AT&T is a big company why take my money and im file a complaint with the BBB of Alabama 2 months they got money out my account so sad....

I suppose it’s ok to have bugs in an app from such a tiny company like AT&T. I get it, you’re short staffed. Small companies like this typically have a tiny staff, the CEO is also the Marketing Director. The IT director is also the janitor. I get it. But, when this tiny team of people finally get around to addressing the ability for your customers to enjoy your service, can you possibly look into why this app is such a horrible disaster of a product? It’s pretty much about a coin flip of a chance for this app to show a blank screen when I turn on Apple TV. It starts with a “Keep Watching?” Question, then when you select “Yes”, the screen goes blank and you cannot move forward. Huh? This is crazy how you all with your 243,350 employees, NOT ONE of them can figure out how to address and fix this. This is your business, delivering television and communication services. How is that possible when one of your primary mechanisms for doing so is so whacked out that I can’t use it? Believe me, if you all weren’t the only company offering streaming services for Fox Sports regional channels, you’d be dropped faster than a cracked out ex-girlfriend. Unfortunately, the only crackhouse available is AT&T, so here I am, looking for another hit. Moral of the story: Do Better. Sincerely, one of your 75 million customers who is simply asking for you to fix your mess.

A buggy mess. This app has always been an unstable, buggy experience on iOS and is even worse on AppleTV. While I have seen some features get better, they are always just getting parity with other streaming services like YouTubeTV and not making the user experience stand apart in any way. For example, I cannot pause a live feed. If I press pause, the screen freezes and when I unpause, the feed skips ahead to the live broadcast. It’s no more than a mute button that pauses the picture. More than that, I regularly need to force quit the app due to being in a bad state with a blank screen not able to bring up the guide or live TV. And on AppleTV, there are times I just need to restart the device to get the AT&T TV app out of a bad state. That is really drastic measures for whatever exception has been thrown. About the only good feature is that streaming does not count against data limits when not on wifi, but that has nothing to do with the app itself or the user experience.

This app is awful! Don’t waste your money.. This app shuts down constantly. It’s absolutely horrible when casting to your tv. (The app does not work with all devices therefore I have to “cast” to my tv) The app is completely incapable of lasting 20 minutes on cast without restarting or shutting off. It doesn’t start your shows where you left off whether it’s paused, channel is changed, or it restarts. It always starts over or rewinds about 15 minutes or so. It’s random! It pops up 7 ads and 5 minutes later it shows 7 more ads (same exact ads) then if you pause and go do something, you have to restart the app and it shows 7 more ads again (same ads again). It’s a repetitive annoying problem. I can’t even watch a show without numerous ads and restarts. It just restarted 3 times and made me watch 28 ads for a 30 minute show. Just a waste of time and money. Just don’t bother with it. I’m switching to xfinity this month. My friends and where I work have it and have all the same features and they have never had this type of issue and they don't have 30 ads for a 30 minute episode. That’s absolutely ridiculous. My 30 minute show turns into an hour or stress.

Love the entertainment. I love the att tv now service. It’s been really good to me their is a couple things I would like to see happen is making the on demand content always free to use within the subscription like if you wanted to watch a certain movie on demand you should be able to watch it depending on your package you have like for instants I have showtime and starz and I went to pick out a certain movie and it was available on stars but could not watch it I only were to be able to record it for whatever day it falls on in order to start watching it. I Think the pricing should be alittle cheaper because it is quite expensive for all the packages but overall it’s good I just think the pricing needs to drop a few bucks and the on demand contain should be to where you can watch anything and is able to watch anything working your subscription other then that it’s good

Version 4 feedback. Since version 4 of this app does not have a way to provide feedback to the DirecTV app developer, I'm providing feedback on two things that are flawed in the current version. Maybe the developers will see my comments. 1. There is no preference to set the Guide filter to "non-streaming channels". Since my AT&T Wireless Internet 4G/LTE home service has a limited monthly data allocation and there is no unlimited data plan, I do not want to see Streaming Channels in the Guide. The Guide should default to non-streaming or All Channels. 2. The Guide opens with channels showing in the 200s. Tapping at the top of the screen does not scroll the list to Channel 1 but should. In fact, the Guide should open with Channel 1 at the top. 3. The app keeps asking me to enable Streaming with Mobile Data. The app preference has this setting turned off. The app must honor the user preference setting and stop bugging me.

doesnt work. the only thing I ever get from this app is a message saying sorry we are having trouble try again later Im still waiting for 88 days now for later to come. Then again this is to be expected from att abd why affer coming back to att this time Im leaving for good! Congratulations att this time it only took you 88 days to drive me away. In the world of mobile phone carries Ive learned not to expect much but att has managed to set the bar even lower than they ever have. Just a thought on the rare chance that anyone at att actually cares or is even listening How about putting as much effort into simplifing your products so theybare easy to use and maybe even actually work as well or better than att falsely claimsand while your at it all that effort att spends trying to woo customers who have moved on back would be better spent on putting out a quality product and treating the customers you already have like they matter . the second I leave I will get more attention in one day from att than I have the entire time I have actually been a customer. That says alot about what is imporrant to att . yes this is suppose to be a review so to be clear Id give it a 0 if it were possible its hard to give a more detailed opinion Ive never gotten it to work

Same issues as others. I use the app mainly on AppleTV, so my complaints relate specifically to that. The very little I have used the app on my iPhone I can’t recall having any issues. The most annoying issue it that the app times out if there is no activity after an unknown amount of time that seems to vary. I like to keep the tv on in the background while I am working, studying, cleaning, or pretty much anything else. Also I like to leave the TV on to create noise for my dogs when I am not home. The app won’t let me do this—disappointingly it times out when I am in the middle of something and can’t get to the remote to hit the button when the app asks if I am still there. I have not been able to find anywhere in the app where you can toggle this “feature” on and off. Recommend adding the ability to toggle on and off this feature. The other issue I have with this app is that it crashes more than it should. This happens almost daily. When I start the app and select a channel the content begins normally, but within a few minutes the app crashes and drops me back on the AppleTV Home Screen and I have to restart the app.

Still plenty of bugs. I’ve been using At&t TV app for couple of years and hoped that this app could be as good as the other streaming apps from big players. But after several years after release the app is buggy and UX is still needs improvement. Why the app is always goes to the full screen when I launch a show? Why can’t it stay as is and let me choose if I need full screen? Another huge issue is how it works with AirPlay. I’ve got new LG OLED TV and was so disappointed that there was no native At&t TV app. It was very bad business decision not to support LG webOS. Every competitor has their app for webOS. At&t just killing customer base by not doing that. But I thought that there is a good workaround. New LG TVs support AirPlay and I can stream At&t TV from my phone, right!? Yes, but only until first ad. The app just gets frozen as soon as ad starts. You can turn AirPlay off and on. It will help until next ad. And you have a lot of advertising:( So, the At&t TV is not usable with LG TV. Probably it’s time to give up on this service and find another service that works on my TV.

Understand the App, People! Hands down DIRECTV is #1 in payTV. First off, the majority off these complaints are due to user error, and not knowing how to use the App. Before giving a bad rating how about understanding how the App works first! Huge improvement overall from where the App was when AT&T had it. Now that DIRECTV has spun off from AT&T I have got to say, DIRECTV is hands down the BEST when it comes to Video, from quality of service, customer service, cost, programming, the choice of STREAM or SATELLITE and user interface on both set top box and streaming interface. Also, say goodbye to “my tv goes out when it rains” not anymore thanks to Signal Saver, one of the BEST fixes DIRECTV has implemented for Satellite customers, EVER. Also, huge kudos to DIRECTV for fighting back with these greedy networks who wants to charge billions of dollars to provide content to us customers when the overall viewer base has dropped and streaming base has increased. These local networks can be picked up from off air signals but yet still ask for billions of dollars to carry there content. THANKS DIRECTV and keep up the good fight as we know DIRECTV could pay the extra billions and pass the cost down to the customers to compensate but yet DIRECTV does the right thing and goes to fight for us customers. THANKS DIRECTV! Lifetime subscriber here!

Directv helps. I have read 1 persons very negative review and I’m sorry he had a bad experience with AT&T/ Directv. I have been with them for several years and they have always worked with me on pricing knowing some people have difficulty paying some monthly bills, although TV isn’t a major necessity and we could literally go without it but they helped me by lowering my bill for a year. Every little bit helps. I have always had good service, phone calls with their employees and have had nothing but good things with them, I have no interest in paying for streaming channels that’ll end up being more a month depending on what streaming channels you get. I have nothing but good things to say about AT&T/ Directv.

Please for the love of mud, update this app from the ground up!!. Why can’t we get an app that actually works. Every update does nothing. Can we please get profiles like every other service so that we can separate bookmarks and dvr’d stuff…etc….?? Can we please get dark mode on the iPhone and iPad app?? Every other service uses the Apple TV remote to its fullest for little shortcuts, not DIRECTV STREAM…can you please fix that (so much potential). If I have dark mode enabled on the Apple TV, can you please change the drop down menu that tells you what’s on and so on to be dark instead of bright (this used to be like that and then was taken away..WHY)?? Can you please fix the freaking guide…it skips down two or more when trying to scroll, it need to just start from the beginning when you get to the end instead of having to go back to the top and fix the times at the top so that as I go down it still doesn’t have a show that not on so I need to move to the right a little bit…I mean come on?? This service and app have been out long enough that these things should already be addressed, every other app including free Tv apps have long passed this app with features…SAD UPDATE: Nothing above has changed…UNREAL

Good Lineup. I do enjoy watching this service, but it does have some issues. Often lately I have had to change the channel and change it back due to sound and video getting out of sync. Also, I get the buffer a lot on some days and rarely on other days but I do see the buffer every day and I lasts anywhere from 5 seconds to a minute. From time to time I get the oops, something went wrong and have to change channels to get it back. My internet is a top tier unlimited cable service so download speed is not the issue. The same issue happens with wifi and Local Area Network alike. I never have trouble getting the channel back, it is just irritating having to flip channels. I enjoy the lineup and think it is a great value compared to other services I have used. Picture quality is very good, and sound quality is good. I love the fact that I can watch this app on any device I own. Overall I am satisfied with the service, just needs to stop buffering and getting out of sync.

Weird and frustrating. Recorded the Yellowstone series. The entire season was recorded. Went to my Library and watched season 1 E1. The. A day later went to watch S1, E2. But Wpisode 2,3,4 were no longer their. So, I went to on demand to watched those episodes, then the plan was I would start in my library again and watch episode 5, so I could fast forward (which you can’t when I’m ‘On Demand’. Weird thing is, now episodes 5,6,7 were no longer there. This was a revolving issue, I could never watch my recorded episodes, they just kept deleting when I would be forced to watch it in my demand. Another note, same as other reviewers. The ‘On Demand’ feature for watching TV shows aloes for no mercy if you pause for later in the middle of a show. You will need to start the entire show all over again and start from the beginning. This is why I want so bad for my recorded shows to work, because of the ‘On Demand Glitches’

Meh. I’ve had DirecTV Stream for a while now and I watch more on mobile than I do on my Apple TV. A known bug I’ve experienced for the past year that has YET to be fixed is using an iPhone 14 Plus and an iPhone 14 Pro Max on iOS 16.4.1 is when watching an MLB game or other live shows, leaving the app but leaving it open in the background, while going back to the Stream app, it closes the livestream and makes me re-open it causing lag, or a dead stream which makes me have to close the app entirely and reopen it. It’s been over a year guys. Fix this annoying bug. I get text messages and have to go into my messages app but when I go back into my DirecTV Stream app, the live stream will close and I’ll have to re-do the whole process. I’m watching an MLB game on Peacock right now and writing this review and I can go right back into Peacock without missing a beat.

The new steam. I have a feeling this will be the best value for money in the streaming world for me and my family to have the same amount in the next year to pay for the service and then the service and all the value that I have for the services that I need to be able to use the app for my own personal use and for the children to use the app for their own use and for my family so that we can have more time for each other to enjoy the things we love to enjoy! So if you have a chance please give it a try and see what you have for your own and I will be glad that we are able to get a better experience for the kids and you guys will have a better understanding of what you have and what is the best value for your family!

Crashes. On TV, iOS, & computer the following problems. Will continually crash watching live tv & recorded shows. While watching live programs volume unexpectedly go to mute. Sometimes screen freeze & need to exit app then open again. All these problems worse on app for computer. All apps are always updated. No virus. I would expect this from new companies or third parties apps. (Free app) Pluto tv app works perfectly. Never any issues. All apps should have to pass every functions 1000 of times before being available. Then when any app doesn’t function correctly, app makers must pay the user for inconvenient. That would solve these issues. Guaranteed. !!! Beware, iOS app downloaded in different state and let me watch my home location service for 2 months & now app will not let me watch home location anymore. App forced to turn on location and only shows programs for state you are located. Direct tv support says that Apple forced you to watch different location and direct tv can’t do anything to fix it. I had deleted app and reinstalled but still doesn’t work. This shows apple lies and keeps your data app history even if you deleted it. This is fraud. An apple should be sued for this.

Hire A New Dev/Pilot Team! TOO Expensive Too!. I don’t usually write reviews unless I’m extremely pleased with an app, but THIS app needs WORK. FIRST, why is there no option to REMOVE the feature that PAUSES the movie after 4 hours?? Every single time I’m watching a movie, the BEST part comes and the screen goes blank with the message, “We’ve paused your program” every freaking 4 hours!!! Have you thought about the fact that maybe we are enjoying a channel so much, that we don’t channel surf every few minutes or hours?? This is SO annoying! Which brings me to my main complaint...I don’t even have the top package and I’m paying $124 a MONTH for a STREAMING app that I can’t even control??? You also don’t have the ability to restart a show because the option doesn’t work! You also can’t rewind or pause! If you do pause, when you press play, you lose everything that showed during the pause! They didn’t test any of this when developing this app??? I had to switch to a CONTRACT just to get financial relief. The purpose of steaming is supposed to be flexible and cheaper options. Not the case here. Please get it together. Lastly, AT&T vowed to let people keep their service during the COVID crisis. I guess that doesn’t apply to the app. Smh

Could be better. Been using this app for a while now and my complaints are related to the entire universe of DirecTV and not just the app. In no particular order 1)Not easy to use closed captioning especially if on live tv. Too many steps to get too and from preferences 2)If I switch TVs which I do every day, I sometimes have completely reboot my Fire TV or my stick because DirecTV won’t load. 3)My regional sports channels don’t load properly and there’s no way to fix even though only one is in my favorites guide list. If I use the Sports tab both channels are shown. The one with the plus sign and is the one I need but the shortcut opens then one without the plus sign. I’m sure there is more but that’s all I can think of for now. 4)Customer service is inconsistent. One agent actually told me I only had 3 HBO channels even though I pay for HBOMax. Developers, are you reading this??

Overall, I’m Pleased with the AT&T TV Now Service & App. I got in on the “ground floor”—Grandfathered in Go Big Plan—back when the service was DIRECTV NOW. There continue to be some glitches with the AT&T TV Now Service & the App. For example, with my Apple TV 4K sometimes when I put it to sleep with the App still streaming Live TV, after waking it back up & switching to the already open App, the channel loading bar will show motion/activity against the light blue background. Yet, the channel never resumes streaming. I simply have to close the App & reopen it—Live TV streaming begins almost immediately. Is it annoying? A little bit. There are other issues that come & go but none so severe that would cause me to walk away from the Amazing Deal I have. Overall, I’m Pleased with Both the Service & the App. By staying with the Grandfathered in Go Big Plan, I get More channels now than when I first signed up, in 1080p/60Hz & with many in Surround Sound! Easily I rate it 4 out of 5 stars.

TV App. The change from DirecTV Now to AT&T TV Now brought with it several annoying bugs. The most annoying is the “Keep Watching” message. Chances are, if I changed the channel just 2 minutes ago, I am probably “Still Here”. So, checking the guide or changing channels or really any activity at all should reset the timer for this warning. Also, if I put my device to sleep (especially TV), please feel free to end my stream then. I can’t see any advantage for the app to stay connected if the device has been put to sleep or turned off. Also, the same loop of super-annoying commercials (some of them at speaker and ear bursting volume is really annoying). I get that you have ad space, but the repetition of a single (or even two) 30 second ads for 3 minutes is ridiculous. I shouldn’t see the same ad more than a single time each ad break. If you can fix these few small things, which I think are where most people’s dissatisfaction comes from, you should have a winner. The only thing I can think of for real improvement to content is true a la carte packages. I don’t watch a single Viacom channel, but pay for them all. I would, however, like my local PBS station (OETA) and would gladly trade 10 channels for 1. These are the things of cord-cutters dreams!

Needs much improvement. I have so many issues with this app. While watching on demand shows the app randomly gives an error message stating “something went wrong” and I have to completely reset the app. At times I try to look at the guide it states information cannot be loaded. While fast forwarding there are no thumbnails so you don’t know where you are in the show, you just have to guess when to play. On demand shows at times don’t keep track of where you are in the show, so if you turn it off and come back later it will restart the whole episode, with ads and all that you cannot fast forward through. And if you leave the on demand on pause too long it will start the ads all over again, even if you already watched the required time of ads for that slot. Not to mention there is no app for my LG smart tv, because they don’t support LG for whatever reason, so to watch cable on that tv I have to purchase a third party device to stream cable. Just much aggravation.

New DirecTV app….bring back the old one. The new app is very disappointing. It does not connect as easily to the receivers. It also is constantly showing something streaming on your phone whether or not you want to watch that and you’re just trying to search for the guide, for example. It appears to have less functionality, and the user interface is not as intuitive has the prior version. I highly recommend that the development team go look at the prior app and incorporate some of the ease of use features found in it. Example the remote control and the guide. ****update**** I Inc Change to turn off live TV that was suggested in the reply. It does not work actually power down the phone and even though setting kept the live streaming TV continued. Also, regarding connecting receivers: my receivers are connected to the Internet. They are powered on, but the app won’t connect to them. Issue with the prior app that was replaced. Again, I would recommend that development team go back and look at the prior app and incorporate some of the ease of connectivity features that existed before. This is not about Angry Birds.

Just ok for now. We just got the service and have had a few hiccups here and there but it seems to mostly be working for now. Other reviewers are saying they are having log-in issues which I have not experienced from my side. Calling AT&T / Direct TV might help with password resets. As far as buffering issues those have been present on occasion and I have noticed the audio mismatching at times, but normally changing the channel will help with this. We are using this service with 4K Firesticks at this time which were a good option for us. Setup was fairly easy, however what I would like to see changed is the guide option to default to a certain key on the remote. Also, Fire TV’s have an integrated “guide” for all TV apps but Direct TV is not on this side at this time. Hopefully they will be in the future. Also, it would be nice if Alexa was compatible with the app and finding channels, but she is not. Overall I would rate this three stars and if you are looking for a regular cable experience to go elsewhere for now. It does not compete with it at this particular time.

Please add…. Please add a way to delete shows or movies from the continued watching section. Currently, I started watching one episode of a 10-episode series, which it will not allow any fast forwarding. After watching the first two episodes I decided that I am not going to finish the series. But I am unable to delete it so now I have to let it play through each entire episode of all 10 episodes before it will disappear. So I have my phone just continuously playing it next to me while I watch on my actual television a different show. I know HBO max gives you the capability of deleting in this manner, and also Netflix as well. Please add this feature to make the DIRECTV stream experience even better. Thank you.

This D Stream is a terrible app. You should never have changed it. As DirectvNow, it was working fine. Then comes AT&T Now, still okay, but now it’s really bad. I try to delete the shows that I have DVR’d & they are still there. Then if I finish watching the show that I have DVR’d, it offered to delete it but it you choose delete now, it does not delete it. Then, if you wait for what is supposed to come up in 6 seconds, it never comes up. You are just stuck there. You can’t go back or anything do you have to exit the app just to start watching again. The fast-forward is not the same & you cannot tell how far you have gone. There are lots of other issues with this app. I pay a lot of this & I sure hope the developers can fix it the work properly.

Worse by the day. I have had this app and service for at least 3 years. When it works it is great...but that is few and far between the last few months. It buffers about every 5 minutes during prime time evenings and gives me notice the network is congested. It is not the service. The app skips and buffers no matter if I am using cellular data or internet. It is ATT TV that admits it is a “congested time” I have att on my phone and it disconnects and then ask me to sign in again two or three times a day. I have the app on my TV and the same thing. I think they own the word “ oops” or “ Humm”. So tired of seeing that with the spinning circle. I understand reception and area for service, but same area, same home for 3 years and same phone for almost a year. If your system can’t handle the volume, stop selling subscriptions!! Service what you promised and/or pay for better engineers!!!!!

Staying Relevent. I love Directstream. I didn't think your company would, not only go belly up but, thrive after the advent of internet tv. Great Job. However, I just hate that I have to press so many buttons to get finally to the full details page of a movie or TV show. Hunting for the details is so frustrating it makes me not want to watch the movie. But I have no choice because the writers of the program didn't put that into their computations. Tsk tsk programmers. Who wants to search and search and search for the details of a program? Let's see if you guys really read these reviews and, fix that glitch/unforseen function. An irritating inconvenience it is. I shouldn't have go through that many pages just to gradually reach the full movie detail screen. This paying customer would like you to confirm if you have fixed that glitch because, I want you guys to win, Find the glitch and fix it please. It's so irritating at times, I just turn on my Roku😶.

Good alternative, but not perfect. Having used this service for the last 12 months, there’s been good and bad. The good is that for the most part, it works well 90% of the time. The package offers me the channels I want at a reasonable price. But in the last year my service has increased by $20/month. If it keeps on increasing, I will look elsewhere. I like I can access the service on-line where I travel. The HD quality is good most of the time. But there are frequent times it switches from SD to HD...very irritating! I’ve also experienced way to much buffering when I may lose a picture for a couple of seconds or up to minutes where I have to exit the application and re-enter it for it to work. In the end, I wanted to cut the cable and this provided a viable option. However, with more like services available, DirectNow needs to up their game and improve their service and not continue to raise prices.

One America news. I enjoy Direct TV but when it censored One America news it was wrong and disappointed me. What makes Direct tv think it’s customers can’t view and judge news in a free and open market place. We are adults and censorship is the death of a free democratic society. It’s difficult to believe in this age news would be censored merely because Direct tv did not like or agree with the reports of One America news. As it turned out, one American news was correct in its reporting. Censored news and opinions stifle a free marketplace of thought and ideas and are dangerous to culture and free thinking persons. I ask that Direct tv reconsider its decision and provide a free and open platform for news and entertainment purveyors and allow its viewers to decide what they like, how they may disagree with news or opinions and not interfere with such thought process. None of us can always agree on every aspect of others opinions and thoughts nor should we expect such monotonous thinking. Variety keeps life interesting and promotes healthy discussion of a multitude of opinions. Thank you

Multiple problems with functionality. 2 main issues - the Apple remote response on the app is pitiful. It is slow, often unresponsive, and the 15 second function is non-existent. The Apple remote is generally about g, but much worse on this app. Second - why does this app think I want to switch to a live TV show I have zero desire to watch, and change it automatically? I can’t tell you how often I am watching something I have “recorded” and is in my library, and then a little message pops up asking me if I want to delete the show? It’s not over! No I don’t want to delete what I’m literally in the middle of watching. Then another message pops up telling me I have 10 seconds and it’s going to switch to live TV - to a channel I never watch and a show I have no interest in. If I can’t grab the remote quick enough the app shuts off my show and suddenly I’m watching a soccer game. Wth?!?

Okay… service…they raise the prices too often!. Too many of the same commercials repeating during the commercials… it’s redundant and frustrating. Also, we don’t like you can only stream 2 devices at a time. We have been a customer from the beginning of this services start when they got bought out from DIRECTV. Every year we have been a customer they keep raising prices and if they raise them again we might leave this streaming service all together. Do your homework when it comes to to the better streaming services out there. When we joined this platform, there was only about 2-3 streaming services and ir was still new. We have been a customer for about 7 years now… and I get upset every time they up their prices. If they are going to do that… they should offer more/better commercials. I’m sick of seeing prescription meds for commercials. There is nothing ever local to the community that is broadcasted during commercials. I get it’s a streaming service and they’re limited but, they could offer a better variety.

AT&T wrecks everything. This app WAS amazing when it was direct tv. However since the switch to at&t, I cannot get more than 2 minutes, if I’m lucky, through my recordings or live shows without an error message. Extremely frustrating. All of the things posted by at&t about deleting the app and restarting your device then redownloading said app and the like are crap. I guess they want to sound like they have a solution. Well, no. Just no. Yes my computer is turned on. Thanks tech support. Although the app was amazing for my use, there were some bugs anyway. Like if u pause live tv then come back 5 minutes later and play, it will restart live. What’s the point of pausing again? Oh yeah: so u don’t miss anything. A couple of months ago I would’ve rated high but now, I’m upset that I can’t rate lower than 1 star. I hope u read this at&t. I really hope u do. Aren’t you like the biggest telecommunications company on the planet? Had your internet once. Had being the keyword. Never had the advertised speed and if a door was shut between the modem and the chosen device in use, the signal dropped like a lead balloon. Do u just have so much money that u don’t care about the consumer anymore? I’ve been paying for your cel service for 15 years (from before u took away unlimited data like greedy pigs) and paid the exorbitant amount for your internet and cable for 6 years so the least u could do is make your only free thing work again before u had to throw your logo all over it.

My feedback. No matter how many times we have chatted with a directv agent, the problems are not resolved or they take almost 8 to 12 months to fix. Trying to record a series, so you don’t have to look up your favorite show every week, is impossible. This feature DOES NOT WORK!!! Can’t get any of the “ now” program from ABC, only have the “TV Show” option & can’t record any of that AT ALL!! Have to wait till the next day to see any of your favorites & even then, sometimes had to wait 2 to 3 days before I can see any of the shows. They also don’t have all the shows showing on that channel. When you delete a program that you have watched, the food luck because you will have to delete it at least 5 more times before it actually is removed. Another problem, you get shows recording that YOU DID NOT CHOOSE!! Go figure.... another one is where you have shows set up to record & THEY DON’T RECORD..... they just DISAPPEAR!!!!......MAGIC..... I think not!! If these things can be fixed that would be greatly appreciated other wise please please STOP SAYING/ADVERTISING THAT IT IS JUST LIKE WATCHING REGULAR TV SHOWS....IT IS NOT! Thank you, RYH

New app is awful - zero stars if allowed. UPDATE App is still awful. Local sports play on NSBA (channel 696 here) and although the warriors game shows up, there is no option to record it. PLEASE FIX THE APP OR LET ME GO BACK TO THE OLD ONE. Terrible app!!!!!!!!! The old directv app was very useful. The new one is awful and un-useable. I wanted to tape a series on our local PBS station but that channel wasn’t even on the available list. When I tried to tape the series (searching on the name of the series), the app allowed only one channel for the show and it’s one we don’t even get in our area! Also, when you use the guide, there is no vertical bar along the side allowing the user to choose the channel number range or channel name range (for example, there is no alphabetical listing so I can choose the letter H). You have to scroll through ALL the numbers from number 1 to, say, channel 502. Stupid update. I now tape things using my tv remote. That’s fine when I’m at home but I can no longer tape when I am away for certain stations.

Choose at your own risk.. I used to love my Direct TVNow/AT&T TV but it has seriously gone down hill. My issues: 1) the audio is out of sync with the picture. Sometimes you have to reload the channel but sometimes you have to re-install the app. Sometimes that doesn’t work and you either change the channel or suffer through. 2) several times a week, after looking at the specific show information, the directional buttons on the remote don’t work in the app. I know this because they do work in other apps just not this one. You have to delete then reinstall to fix the problem 3) errors in uploading channel you select- you get an error about the content not available but if you go to a different channel, let it load, the re-try the channel it works. I have checked the battery level and my connection speed and neither of them are an issue. They have one more month before I give up the fight and go elsewhere, which is a shame because I love the lineup of channels I have here. I’m just getting too frustrated in trying to watch it.

Who expected AT&T to honor their promise?. AT&T knows nothing about honoring their promises, they just know milking their customers. Greed is how they operate. I hope everyone cancels over this short sighted nickel and dime tactic they’re doing every few months now. When I signed up it said we wouldn’t have prices raised at all, you were locked in with your phone plan. Now every few months they keep changing the terms and bumping up the price. It’s time to cancel this garbage. Unchecked Greed is how you lose everything. Now instead of quietly making the money I was paying monthly for the service, a service I wasn’t even using more than 2-5 days a month, now you guys will make NOTHING. Congratulations ATT! I hope the numbers hurt your bottom line. Might go ahead and end my relationship with ATT altogether, find a new provider that operates with integrity and respect for their customers. Without customers your company is nothing. $0 coming in from this account once the new price hits. Hope regulators get involved and break this monopoly up. This is why they’re needed, to keep greedy companies like this from taking advantage of customers.

Reliably Unreliable & Frustrating. Now you have no choice… old app won’t work at all, so you’re forced into this app, and it’s terrible! It crashes, drops signal, drops audio, design layout requires more scrolling and more steps to do basic things, everything about this is a cumbersome, clunky, shadow of the previous DTV app… even the guide is a cumbersome space-wasting, frustratingly primitive echo of the previous app. Fewer things you can do, more steps and buffering for the few things you can still do. This used to be an instant plug-and-play app. Not anymore. And after you jump through all the hoops, more annoying built-ins require attention just to do the basics… even playing the audio track with the video requires extra steps now! Whoever heard of turning ON the TV and having the default position for every little thing be “off” and “silent,” so you have to tend to a flight list of nit-picky tasks just to simply watch the news?! It’s just one final push out the door… the old app crashed too often, but this one can’t even get through all the start-up steps without locking up. And in the end, more times than not, you’ll go thru all that only to be stuck watching the screen buffer and then revert to its favorite mode: no audio.

The worst. Do you know how frustrating it is when you were in the last 10 minutes of a show and the app crashes and then you have to go back to the beginning and start over? AND EVEN WORSE, there is no way to skip forward to the part where you left off because “fast forwarding is not allowed”? If you actually want to see that last 10 minutes you have to let the app play all the way through it again. Every time I get a phone call or I have to pause for some reason, it’s 50-50 on whether it picks back up where it left off or starts back at the beginning. Took 3 tries to get through the last show I watched, turning my 50 minute show into an hour and a half! By the way other apps, even when they don’t allow you to fast forward, you can still skip forward. This app won’t let you skip forward. So sorry sucker start at the beginning and let it play all the way through again

It’s a scam. Highway Robbery.. I first opened this account about 5 years ago maybe even longer. When I first purchased it was about $75 per month with little add-ons and access to most channels. When the company went from AT&T to DIRECTV stream, I was told my price would be grandfathered in due to my loyalty as a customer. In the past, if my card declined I had plenty of time to fix the issue and still had access. In this case, I deactivated my lost card and did not update it on the website (this was after company change) . After just a couple days (3 or 4), the company immediately shut down my entire account . When I reached out , they couldn’t explain this but I was fully aware that they no longer wanted to give me the grandfathered price. So after I complained, they reopened my account BUT at the current price which was over $100. About every 6 months since the account goes up $10. So now I’m paying $136 which is the same price of more as me having a house phone, wifi and cable on the same plan. In addition, that cable plan would have wayyyy more to offer. It’s absolute robbery.

Love the concept, not a fan of a few items…. We switched from another provider to save some money but we feel the apps could use some polishing. We mainly use the app on our Apple TV but my husband uses it a lot on his phone as well. The biggest issues we have noticed are: 1) if my husband watches something on his phone, it always changes the channel on the Apple TV when it’s off. So we turn on the Apple TV after he’s watched his phone and it’s the last channel he watched on his phone. We really feel since you can have up to 20 simultaneous streams, the app should offer profiles to keep content separate. This would be a HUGE win. 2) the Apple TV app occasionally gets out of sync with the video and sound. The longer we watch something on the same station without intervention, the video backslides as the audio continues forward. The only way to fix this is to change the channel and then go back. This is more annoying than anything else but seems like it shouldn’t happen as much as it does. 3) getting to the guide after turning the tv on takes way too long, especially since the last channel is always changed with my husband’s phone. I feel like since this is the easiest way to get to the channel you want, it should work better. We haven’t had the service long enough to try all of the features yet but we feel these are the biggest issues that should be corrected to make the platform more user friendly.

Are you saving money by not hiring testers?. tvOS app is a mess. Latest update 4.0.23 and the guide is unusable. When watching one channel and open guide to move to another a different channel and time slot is highlighted. Huh? What is that about, the app should know exactly where I am. Moving thru the guide or anywhere else and the cursor jumps 2 or 3 slots up, down, right, or left. Does not matter, it just skips around. Seriously is there ANY regression testing to make sure when fixing one thing 23 other things aren’t broken? First rule of programming on any platform is to make sure you do not break something. Given how complex this app is 1-2 hours of regression testing and you would have all use cases covered. I get your main product is your stock and the service you provide to paying customers is something that just gets in the way of shareholder value, but even in economics 101: no product = no customers = no company = no stock = $0 for shareholders.

Personal information sign in demands are egregious. I understand that the old DIRECTV app is going away after May 31, 2023. I have avoided using the new app because of the egregious agreements we have to sign concerning personal information, viewing habits, advertising, and all the other stuff that we have to agree to before the new app will work. I absolutely refuse to agree to many of these things, as they are terribly too invasive. For a reference point, if anybody has bought a new LG smart TV recently, you’ll understand what I’m talking about. They force you to do the same thing. I’ve also refused to agree to those. And they will force us to suffer from advertising not just from AT&T and DIRECTV, but from all their third-party vendors as well. Give me an app that does not require such an egregious agreement to sign, and I will use it. If you refuse to do that, I will absolutely end my DIRECTV account. AT&T, if you respond by telling me that advertising from my use of this app is one way that you stay in business, I respectfully dis agree. I already pay you lots of money every month not just her DIRECTV but for other things. If you can’t make a profit from me from that, and you’re gonna force me to suffer from advertising everywhere else, that’s just one more reason to quit AT&T and DIRECTV.

Performance update. First of all, let me begin by saying I love Direct tv streaming. My favorite channels are listed and no problems when watching on my Apple devices. However, I am having connectivity issues on the tv. I can’t even access the app to begin watching tv. Other than this issue, I love Direct tv streaming way better from the other service I was using. If you can help me with connection issues on the tv, I am all good. I gave a four star rating because my issue. Keep up the good work. UPDATE: I am happy to say I can now give a 5 star rating to my previous review with the 4 star rating. It was suggested to me that I may need a new fire stick because they do need replacement every so often. I did replace it and now connectivity is instant now. I’m in love with the performance now and hands down five stars.

The Old App Worked Just Fine. I don’t have a problem with upgrading or even trying something new. I would have mirrored all the options on the old app, then add the enhancements to make it better. I think this new app needed more time in the lab for testing before it was pushed out to the public. One of the issues was a network or a password problem. I had to reset, and resubmit my password five times or more before it was excepted just to login to the app. When it comes up, it goes directly into landscape mode when it starts playing. It would be nice if an option was provided in the settings where we can select if we want it to go directly to landscape mode. Me personally, I don’t want it to do that. And, it would be nice for us who don’t like to watch it in landscape mode, if a dark mode option was available on the Home Screen so that bright white background wouldn’t be so distracting. Plus, the old app had a volume control when your touch the screen. This one only let you mute it, could you change this please.

Seems to be a huge loss of functionality. I’m a long time Direct customer and app user. I don’t stream movies on my phone because it is TINY. I did however REALLY appreciate the feature of the older version of this app where I could simply search for my favorite channels and easily scroll through a list of shows/movies for a couple of weeks in advance and select programs to record. It took me a while, but I finally figured out I can go to Guide->sort alphabetically then scroll until I find each channel and then scroll roll through a list of shows (with a lot of extra white space lines and no ⭐️ratings) to see what I might want to record. Thanks for making the app so much more cumbersome (and I really don’t appreciate that tiny video window that follows me to my Home Screen when I exit the app.)

Only one complaint. For the last 14 years I’ve been a Direct Tv user and have grown with them. I’ve been trying to get the app to work while I winter down south and this year it has been great. It’s like being home. I’m able to record and extend a live recordings and even record a series but God Forbid I’m able to delete any of the shows that I’ve recorded over the last month. Well that is why I only gave it 4 stars. My hard drive at home is filling up with Christmas movies and thank God for the writers and Actors strike as all the fall shows now start in Feb. So if you don’t mind filling up your hard drive then you can love this app. But maybe just maybe the developers will figure out how to make this a 5 star app sometime in the future. And yes I called tech support and even though they did their best to help me they couldn’t figure out how to delete movies remotely

Works most of the time, could be better. I feel like there should be more improvements to this app, and out of all the reviews I bet people have made the suggestions already. But one huge and main complaint is that this app crashes far too often and when I go back to the middle of the show I was watching it starts over! So frustrating. I also don’t know why after I’ve watched a show from a series it doesn’t indicate anywhere that it’s already been viewed like most other media apps like Netflix, it shows the bar at the bottom showing you watched it until the end. This app only shows it when you’re in the middle of a show, but then you have to hold it doesn’t crash or it just starts over anyway. Also when you minimize the screen it keeps playing which is an awesome upgrade with the iPhone software too but if you go back and forth a few times from maximum to minimum the app crashes. So some definite things need to be fixed! Now a couple positives- it is nice that you can favorite channel, much better looking home screen than other apps, and pretty user friendly, except for the things mentioned above. It does record all my shows without any hiccups, knock on wood, but again even after I watch them they stay in my recorded shows and no indication whether they’ve been watched by a status bar or check mark.

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App won’t work after tvOS 17. Edit/Response: It doesn’t have anything to do with my account, the selection screen is normal. I tested it on my Google Chromecast 4K device & deleted & redownloaded the DIRECTV app & have no problem logging in & selecting a service. So it’s a bug with the app on Apple TVs with tvOS 17. Hope it’s updated/fixed soon. I got a new Apple TV 4K, & I updated it to tvOS 17, then I downloaded the DIRECTV app & have been trying to log in, but after logging in it’s stuck on the screen to choose between DIRECTV Stream or DIRECTV Satellite & won’t let me choose, so the app is unusable. I think it has something to do with tvOS 17 or the app needs a new update because I have other Apple TV’s that were logged in before the update & they work perfectly fine. I’ve deleted the app & redownloaded it & restarted my Apple TV & nothing helps. Please update the app because I can’t even use it.

Lies. “Stream live or recorded shows while at home or on-the-go with the DIRECTV App” …says the DirectTV website. Far from the truth! You can’t watch ANY recording neither at home nor On-The-Go. You can only stream ON DEMAND shows. Can’t stream anything recorded. The app can watch live tv and if something is available in the on demand offering. CAN NOT watch anything “recorded”. ATT also ruined a functional DirectTV app. Granted there is more streaming functionality (stream was in its infancy) but the overall app functionality is way worse. The sports portion of the app went from top notch 10/10 to only 3/10, now with much less usability. Almost no filterability, random order listing. It used to be the main way I would look up sports. Now it is really no better than scrolling through the “guide”. Bring back the old…where you could filter by sport, conferences, divisions, “top 25” etc.

Cannot even login to the app. This is genuinely one of the worst company experiences I have ever had. If I could give it zero stars I would. Purchased a subscription but the couldn’t login to the website or the app. Then tried to create a user id, but it came up with an error message for the email I provided, which is clearly wrong because I have a confirmation email from Direct TV sitting in that particular inbox. Also tried changing the password and same thing. Now all I want to do is cancel before the free trial ends so I don’t get charged for this piece of crap, but can’t do that without being able to access my account. Meanwhile, all customer service said was that they couldn’t cancel it and that hopefully it would be fixed before my trial ends. Truly a terrible and frustrating experience.

Horrible new interface. I am using Roku with Directv streaming app. They released a new interface yesterday. I agree that the old version needed a huge overhaul however , this new interface is not the solution. It requires a lot more button pushing to navigate. It’s easy to get stuck in certain sections causing one to have to start over bc it’s not well thought out. There needs to be options in the settings for the interface to make it customizable. I wish you would have at least left the channel guide option connected to the down button on the remote instead of having to navigate to an entire menu selection to the left of the page. It’s disappointing that you didn’t take enough cue’s from other successful platforms to incorporate ease of use features into yours.

It’s a great app but should be released for the Apple Vision Pro. It’s a great app and works perfectly on iPhones and iPads which begs the question why don’t they allow the iPad app to be downloaded on the Apple Vision Pro. It’s something that has to be specifically turned off in the Apple Developer account in order to prevent an iPad app from being available and installable on that device. Seems like making it available for users who want it even if the UI is a little quirky when running it on the Vision Pro would be a better option than forcing us to use a web browser to stream the content that way.

Good service. I like the service. It gives me access to all of the channels that I need, albeit not for much savings over cable/satellite. However, I like not having a contract and the ease of changing services if I choose from month to month. A couple of requests to the developer that come from FuboTV. You should review their app if you haven’t.: 1. Previous channel selection (great for flipping between sporting events). 2. Being able to change the order of your favorite channels. 3. I also like that you can bring up the channel/show images of what is currently on in Fubo and scroll side to side so you can still watch what’s on while looking for other shows. 4. Rewind/FF live tv. Not sure why you’re not able to do that with this service, but it’s frustrating that you can’t. If you can add these features over time, I think you have a homerun because you already have great channel selection/variety but the lack of these features holds the service back a little. It would just makes it easier and more pleasurable for the user if your app was a little more like Fubo’s. Otherwise, the service has a great picture. You wouldn’t know you’re not using cable.

On the edge of greatness..... I don’t have all of the issues that most are experiencing. I think the app is pretty nice. There are 2 things missing. 1. The ability to pause and rewind live tv - If you have the box you can do it with no problem. I understand that there is a storage device in there. But since the app is connected to the cloud why couldn’t it be constantly backing up what you’re watching which would give you the ability to pause/rewind? 2. The ability to order channels by number - I’m a former direct tv customer so I loved having that ability. It used to be there. I noticed today that it’s gone. Even when it was there you had to set it in preferences every day. I resigned to doing that. But now they have taken it away altogether. Small tip for users having issues....Once I decided to cut the cord I tried other iptv services. I had all the freezing, buffering, and everything else. I had to change my network setup. I have AT&T fiber. The modem/router it comes with is horrendous. I use it as a pass through now. It serves as a modem for my own router (Linksys). My speeds went from 30ish mbps to well over 400 mbps. All issues were gone. Check out your network and see if the issue is with your setup.

Not worth price. Way too glitchy and they are always increasing the price without the technology to support the increase. Ads constantly get stuck when watching recorded or on demand tv shows. The amount of ads on the “on demand” show is ridiculous and they are glitchy so you have to watch almost twice as many. Now the recorded shows will jump back to the ads and make you rewatch several times because of glitches. It takes a while to change the channel and often can’t load the guide information. They have increased the price twice this year. With this last price increase for the glitchy service, I had to cancel and find something that actually was worth the money. I had been meaning to, but this finally pushed me to cancel and move on.

Glitchy and ads are pushed too often. The app is glitchy and when it does it loads back into advertisements. If you pause the video, most times when you resume it makes you watch ads. If you watch 180 seconds of ads, your programming will load back in and if a call comes in or text or something like that, you get to rewatch all the ads. If you pause and exit the app to open another, when you come back, guess what. More ads. I’m almost over it. It the most frustrating when you’ve just watched ads, then it glitches and makes you rewatch them. I’ve had it happen 3 times in a row. On a 20min show, I’ve added it up one time and I was forced to watch 20min of ads. This is ridiculous, especially when I pay for the service, why is it not like every other pay platform where you done get that?????? At any rate, I’m over it and will be looking for a new platform.

No Issues. I know a lot of other reviewers have said they run into issues and I did too right after the services launched but they got ironed out pretty quick. Today I don’t have any issues, the app works well and I can’t remember the last time video froze or I had to wait for it to buffer. Prior to DTVNow I had Sling and DTVNow is WAY better. Edit: DirecTV Now was renamed AT&T TV Now. The new name isn’t any good (seriously, say it out loud) but the app still works as well for me. I’d also like to say that I’ve seen a lot of reviews about DirecTV satellite service. This isn’t that. If DirecTV proper (satellite service) can’t help you with problems with this app it’s because DurecTV is a different service. If you have this product, they support a different one. If you have that product, this app is for a different product. As far as plans go, they’re competitive, but you have to make the choice of service depending on what exactly you want and what fits you, channels and cost wise. This review is just about the app and service quality,

So many issues — zero stars. Except for the fact that DIRECTV is the only alternative to Comcast/Xfinity available to me for regional sports networks (eg, Bally’s Sports North), there is almost nothing good I can say about the app. Constant freezes and glitches interrupting live sports is unforgivable. It’s always, always quicker to “kill” the app than it is to switch to it — by several orders of magnitude. And don’t even get me started about the many User eXperience problems that make using the app painful. If you’re a cord-cutter and don’t care about regional sports networks, you will be happier using a different service/app because this one is easily the worst. Makes me wonder if the developers who wrote this app — and the management responsible for delivering it — ever actually use the app themselves. They should all be red-faced with shame for letting so many problems linger for such a long time.

WHAT HAPPENED? from one of Your oldest customers. AT&T took over and everything fell apart. I signed up the first week DirectTV went live. I received a free Apple TV with it it was so long ago. Completely loyal until now. The constant interruptions and “thinking” was non existent and now Recording something and actually watching it is a joke. How many commercials could you actually put into a 45 min show? Ask AT&T cause they put 50 in there and god forbid you have to stop and come back because you have to watch 25 just to get back in and another 30 commercials once you fast forward to the place you were before. THEN it starts “thinking” the whole app shuts down and you have to start the process ALL OVER again. I’ve been waiting to write a bad review for WEEKS because I loved it so much for so many years. So disappointed with your team that handled the transition.

Never plays the Regional Sports Market. I have been using this app since Direct TV came out and I’m forced to keep because no other apps have MSG in their packages. That being said I cannot access the MSG channel on the app. It is supposed to be playing my regional market which would mean I should be able to watch the Sabres games just like I did when I had Satellite. Nope it gives me the Rangers and New Jersey Devils games, not everyone that lives in NY lives in the city, but when you go to watch them it says these games aren’t available. So I have to open the MSG Go app on my iPad and stream it to my TV which can only be done if you have Apple TV. I have tried to talk to the live chat because that’s the only customer support they offer which is totally BS because these people are not even in this country so they have no idea what your talking about. You will be losing another customer if this doesn’t get fixed.

Completely useless, dropping AT&T cable.. If you’re not at home, the app won’t work. You can try to log in, and it’ll fail every single time. Not only do your real passwords not work, but the temporary ones they send you don’t work either—that is if you can remember them. When you scroll back to look at the temporary password, or your screenshot the app erases all of the form data you already entered and considers your login attempt a ‘strike’. Two strikes and you’re out, care of AT&T. We’re not trying to break into Fort Knox here, or hack a government mainframe—We just want to watch a little tv while camping. I spend $140 a month on their cable services, but this is the last straw and we’re ditching this gluttonous, money-grubbing dinosaur for cheaper streaming options with viable apps coded by competent developers. Zero stars.

Keep turning off networks. DirecTV keeps turning off networks. Sure, they put up a banner telling you it’s a feud with som supplier, but how does that help. I am paying a lot of money to see content that direct TV drops for weeks at a time. This is the second time this year. And right now at least two critical college football conference playoff games are unavailable. I’ve had it with their bait and switch. Do not waste your money paying for networks they don’t bother to show. Update: AT&T disagrees with me. Really? I pay for content that is not being delivered. This cannot be debated. And this is the second time this year. Also not up for debate. I appreciate AT&T’s stated position about keeping costs low but as someone who negotiated corporate contracts for many years, it was never acceptable for me to black out a service in order to reach a contract. That was my job. This is AT&T’s job.

This APP NEVER works🙄🙄. For the money that I pay each month this app is a piece of junk. The Chat feature for customer service is a joke too. I’ve called customer service on several issues and none have ever been resolved. First under the children and family genre when searching movies “Sausage Party” is listed as a children’s show, which it is not. Tried several times to get this fixed to avail. We can’t watch for longer than a couple of minutes before some type of error message comes up and when watching live tv the commercial message is on for 20 minutes. When we try to switch channels and then switch back we can watch about 20 seconds of the show before another commercial break message is in for 20 more minutes. Fix this or I’m taking my business to a different streaming service.

To many price increases. I cut the cable to save money. I signed up after it went live for a year hoping all the bugs had been worked out. It was pretty good for awhile, but with every update, it got worse. The ondemand feature only shows a few shows. But, if you search for something you know has been on, you can find it, it not thru ondemand. Prices have went up 3 times in the last 2 years and channels have been dropped that I specifically wanted. It is getting up to cable prices. I am considering an antenna. Have one and it’s getting the local channels that I want and costing nothing and I live in a very rural area. The only way to contact them is thru chat. It may be the same owners, but customer service was better when it was Directv now.

Getting worse and worse. I switched to the app about 4 years ago. It was costing me $40. Now it is $85 and as they claim to add more perks, the quality and service go down while cost goes up. My show will keep pausing and playing over and over sometimes while watching live TV. Too often, the audio doesn’t sync with video. I am supposed to be able to pause and rewind live TV. I’ve tried to pause 3 times and every time, when I hit play, it jumps forward to live and deletes everything that played while I had it paused, so I am not able to rewind and watch what I missed. Many times I try to go to my library, to watch something I recorded, and it will not load. Or I watch something I recorded and then I delete it, but it won’t delete. I try several times, but have to turn it off and back on to get it to delete.

Nice app overall.. I’ve been with DIRECTV since 1996 (yes, that long). I moved from the satellite to the streaming service 2 years ago. Overall, the app provides similar functionality to the original DTV channel guide on the satellites (one of the best reasons to have this app is the channel guide UI). I have observed all of the positive updates DTV has made to the app over the past couple of years to improve the customer experience and bring the app closer to the original DTV channel guide. I have 2 suggestions that I would like to be considered: 1. The channel guide should allow for ongoing scrolling when reaching the top and bottom thresholds (currently there is a hard stop). I know this is a minor gripe, but it would be nice. 2. I periodically get a “network congestion” error when watching a program. It is entirely the DTV Streaming app and not my Internet service (I’m on 1 gig fiber). Other streaming apps work fine whenever I get these errors that disrupt programming. This is the only streaming app with which I have experienced this issue. I would recommend this service, but I also understand that it works for my situation. Mileage will always vary for everyone.

Doesn’t work. I am not sure why you have an app with a cute logo but does not do anything at all. The old app worked fine. This one is a joke. One method businesses use is focus groups. You develop an app and then you get a group of people (definitely not your fellow employees), just regular folks, to use your app. You watch them from a neutral location and see how the thing works for them. Many successful businesses use this approach to their advantage. This is not rocket science, but it is an idea which shows you care about your customers. And after all, with more choices appearing constantly, why would people stay with you if you don’t give them a reason? A great feature used to be being able to schedule a recording from a remote location, like if I am on vacation. That is no longer available. And I still can’t see my recorded programs from a remote location either.

AT&T Continues It’s Failing Ways. Have been a loyal DirecTV subscriber and enjoyed the service. Since AT&T bought out DirecTV they have done know they promised and have successfully damaged a great service offering. AT&T has lost over 1,000,000 digital subscribers in less than a year - think about that. You almost have to try deliberately to be that incompetent with a business. The digital product technically is decent, but the parent company is slowly destroying the market share they once had at an alarming rate due to poor business decisions such as not having ABC due to dispute, changing the pricing model, reducing the service offering (at all levels), and newly introduced unreliability issues most likely due to wanting to unify backend platforms. The recent rebranding to “AT&T Now” only highlights who is ultimately responsible for the damage.

Not worth the investment. As you can see from the title DIRECTV streaming services is trying to compete with others like FuboTV, Sling or YouTubeTV, but after trying it for almost two weeks we cancelled, for one we would get more channels if we went with the box option and what really hit our last nerve was that the app has too many bugs it was basically impossible to cast or use Apple air play with our Vizio smart TVs, given we also tried casting with Samsung products only to see the same disappointing and frustrating result. Maybe once the app can be further developed and bugs worked out it will be a strong competitor as of now it can’t compete and the only thing good about stream that I can find is that it’s contract free but other than that you’d might as well go for FuboTV I did and love the service 100% do your research and same time.

No control of set-top box. Being able to browse the guide and change the channel on the set-top box was one of the best features of the old app, and it seems to be missing entirely from this one. Instead, trying to view live TV seems to default to streaming on the iPad with no apparent option to do otherwise. Update: In response to a developer comment, I am aware that the new app has all the basic remote control functions. I don’t want to open a virtual remote, though. I want to be able to click a “watch on TV” button from the program listing to change the channel on the set-top box to the program I’m looking up _like I’ve always been able to with the old app_. That was the single most useful feature of the old app, and it’s missing from this one.

One of the worst apps I’ve ever used.. This app literally keeps getting worse and worse. It NEVER works right on Apple TV. It’s so sluggish it reminds me of dial-up internet. Sometimes it randomly decides to reload, and fails to do so. Watching on-demand, it aggressively moves you to the next episode before the one you’re watching is over, and trying to get back to where you were is a painful process due to the aforementioned sluggish interface. I would’ve canceled this service (and almost did) two years ago if I weren’t grandfathered into what used to be a good rate, but even that gets a price hike 1-2 times every single year without warning. I absolutely HATE this service and would never recommend it to anyone. A high school student with even a minor interest in app development could make a better app than this.

Update Makes This Worse In Every Way. Why mess with success? Why remove functionality? Why make it clunkier, feel cheaper? Is it in your budget to update/refresh your consumer services even if they’re in no need of refreshing? I hate this app now; before, it was amazing, responsive, clean, fluid and just plain worked. Now it’s garbage. It’s taken such a huge step backward that I’m really THIS close to cancelling my AT&T TV Now subscription (or whatever you guys decide to call it... now). I don’t have much else option-wise, and got to keep my channel package that’s no longer offered so that keeps me stuck. I’m so incredibly disappointed and frustrated with this app, for its functionality on an iPhone, an iPad (where I currently use it the most) and Apple TV that I had to post this to vent. I think I’ve probably “reviewed” like three apps in my life. Thanks for listening!!

Oops AGAIN!!. I was just about to give this app five stars, because it actually works now and I can actually watch on my phone and my iPad. Oh, but wait I have an older iPad and now I can’t get ANY version of DIRECTV on my iPad. When I try to open DIRECTV on my iPad it says that I need to update. So I go to the App Store to update and it says do you want to download an older version? And when I hit download the error message keeps coming up. So I can’t download an older version for my iPad. Can’t you make an older version for older iPads? You can’t expect people to drop $800 to $1000 for a new iPad just to watch your app. Every time you guys fix something you break it. If I wasn’t forced to have DIRECTV in my rural area, you guys would have been gone a loooong time ago! Do better!!

Horrible Video Stuttering on Apple TV 4K. When using the AT&T TV Now app on the Apple TV 4K, ever since the release of TV OS 13.2, there is HORRIBLE and UNWATCHABLE video stuttering on several channels along with terrible lip-sync issues. This has been going on for almost a month now and AT&T has yet to release a fix. There is no excuse for this - a fix should have been released by now. Note that this issue occurs when using the Apple TV 4k and it occurs when the Apple TV is set to output 4k. There *is* a workaround (a bad one) - you can set the Apple TV 4k to output 1080p instead and AT&T becomes watchable again. However, you must then remember to set the Apple TV back to 4k output any time you watch 4k programming via other apps (i.e. Netflix, etc.) or you will be missing out on 4k. Then you’ll have to switch back to 1080p again when using AT&T TV Now or suffer terrible video stuttering again!

Horrible update. I have no idea why the developers decided to make an update that completely removed the best features of the app. The slightest turn of your phone and it completely minimizes what you’re watching, makes it more difficult to access the description of what’s on, pauses the show when checking notifications on the iPhone, when a recorded show is almost finished the annoying countdown of what is on live tv pops up and will not go away after hitting the x, and the list goes on and on. I have no idea why there’s a need to do a change or update when one isn’t needed. This was obviously done for the purpose of just doing one and not to fix something wrong. Horrible decision whoever signed off on making these changes for absolutely no reason at all.

Why the change??. The recordings used to show date and time, but now they only show date. Please put back the time listing! If I record two different shows in a row on the same channel I need to know which one aired first so I don’t watch them out of order. (Since there’s always a piece of the last show at the beginning of the next show.) I’ve spoiled a few endings since the update. I don’t want to have to memorize the listings just because I can’t watch something right away. Update: The answer I received to my earlier review is incorrect. With the previous version you could tap on a recording and see the info/title screen and the date AND time would show. Now it only shows the date. If I knew this was going to be an issue I would have saved a screenshot if only to show DIRECTV what I’m talking about. (Not sure how they tested it anyway.) Oh well, I was actually a happy customer until now.

Not good , not bad. This app is very very mediocre, tons of ads and glitches, but it does work. I love watching shows on here but there is this glitch that makes all my shows in Spanish ? There is no way to fix it (my language is all set in English so i have no idea why this happens) so when it happens i have to completely dump the show, or find another way to watch it. this is extremely frustrating because there’s literally no way to fix it. Nobody can help. It’s so annoying. Mad that I even payed for this but whatever. There’s also a feature where show episodes will sometimes be visible and watchable and sometimes not, and you’ll have to wait till a certain date. Or the episodes will delete themselves after a period of time and you’ll have to watch from episode 46. Anyway, would I recommend this to a friend? No. Am I still gonna use it? Not a lot.

Terrible. I’ve had DirecTV Stream for almost a year. I am constantly having the same issues when trying to stream from the app. Sometimes it works, other times it’s constantly crashing, pausing, or going in and out every few seconds (literally). I’m also not understanding why shows saved in My Library can’t be accessed from the app. The app has given the message that it’s “working on it,” the entire time I’ve had the service. This is a horrible app that seems to get progressively worse with each update. How is this???? The service is almost useless. It’s like they want to force you to rent a box. What’s the point of selling me that I won’t need a receiver because of the app functions, when the app doesn’t work properly? I see the same complaints going back years, so it’s as if they don’t even intend to or know how to fix the issues. I would give this app 0 starts if I could.

Horrible app…has gotten even worse. The app is buggier than ever now with Apple TV and Roku. It has gotten worse. It at least crashes once a day. If you pause a live show you can only pause 30 seconds, any longer it jumps to live tv. The guide loads very slowly. Scrolling through the guide takes for ever as it loads one network schedule at a time as you scroll through it…it’s very choppy to scroll. Also the non-mainstream networks available show all old programming, not much is new unless you’re watching a mainstream network. Any other network you have to go into that specific networks app to see anything current. For the price, it’s a racket and you can go to direct tv or another provider for a little bit more money and have a smooth experience. It’s just like att to take something that was good and turn it into a nightmare.

Worst tv app ever. I absolutely cannot stand this app and wish we had another service provider. It’s the worst tv app I’ve ever had. There are shows that I will start and get halfway through and then as soon as I pause and close the app to check a message or something, the moment I click back in the app it doesn’t even show that I’ve started the show. No fast forwarding so I have to start all over from the beginning. This has happened up to 4 times on the same show and I finally just give up resorting to the fact that I will just never know what happened. If I watch the commercials and minimize the app while it’s still going, the moment I click the app again it starts all over and stops what I was watching. Then makes me watch all of the commercials again after I’ve watched them already. Just literally the worst.

Overall good and I hope it continues to improve. I’m very happy you can now watch shows while browsing other apps on your device. My 2 biggest beefs - When you leave the ATT app and are browsing other apps, if the audio was muted before you left you have to go back into the ATT app to unmute. This often causes my second beef below. There should a way to unmute whether you are in the app or not. - When you go back into the app while watching something it almost always barfs, closes what you are watching, doesn’t save your position, and refreshes everything. It needs to be able to refresh/re-enter the app without hosing up the current stream.

Terrible bugs even after 1.5 years. I signed up when the DirecTv service first started 1.5 years ago. I expected some bugs with a new streaming service, but many of the bugs still haven’t been fixed or are worse. The Apple TV app works pretty well, but there are SO many bugs in the iOS apps that’s it’s very frustrating to use. Often the problem starts during the ads: the audio gets totally out of sync, and then when it finally goes back to the program the video is blank! Also rewound shows often stop playing well before the end. And recording programs is unreliable. I know AT&T is a small, family owned business without any resources, so it’s understandable that they can’t afford programmers who can fix the obvious bugs. /sarcasm

It stops working!. I’ve had it with this set up. I’ve had it about 2 months and it had done this from the start. On any show the picture will go black whenever for about 10-12 secs and then comes back on. Of course it’s in the middle of an important shot, throw, pass, or hit if they solve this baseball nonsense. It also sticks on a picture for up to 30sec and above. It does this 4-5 times in 30 min.!!! Constantly during the day and night. It’s awful and gotten to be unwatchable. AT&T and Direct TV Stream both have assured me when I called that they weren’t the cause. Someone is and it needs to be fixed! I will be streaming with someone else otherwise.

Awful. I hate the new Direct App that’s being forced on us. Not all channels are listed. I know PBS is channel 65 but it isn’t even shown as a Not all channels are listed. I know PBS is channel 65 but it isn’t even shown as a part of the guide. Scrolling is the only way to get from channel 10 to 600. There used to be a side bar to tap for quick access. My guide skips from channel 13 to 202 with nothing in between. Is there some way to add channels? It doesn’t make sense the way it is now. The previous guide was better. part of the guide. Scrolling is the only way to get from channel 10 to 600. There used to be a side bar to tap for quick access. My guide skips from channel 13 to 202 with nothing in between. Is there some way to add channels? It doesn’t make sense the way it is now. The previous guide was better.

Took my money and locked me out. I signed up for a 5 day trial. Got the $30 hold charged to my card with a confirmation email and couldn’t log in to watch anything due to an invalid password. I tried to get support and can’t because I have to log in first (which I can’t). The confirmation email gives no number to call. So, I am out $30 until they release the money and soon to be charged for the first month with no way to fight this and can’t even use the service. Update: I found the service number and was told there is an issue with the service that is being worked on. I asked to cancel my services 4 times and was refused by the representative before I asked to speak to a manager. The manager resolved the issue. I would not recommend this service. It has issues and they don’t do what customers ask unless you talk to management.

Streaming stops in middle of game to ask if I am watching?. The change from direct tv now has been frustrating. Not only will it not work at times, but now in the middle of shows it will stop and ask if I am still watching. Are you kidding me? The most recent time this happened was during the 4th quarter of the Seahawks/rams football game in the middle of a play! WTH! It was a great game where you miss something when you look away, and in a tense moment of the game, you stopped the streaming, as I am intensely focused on the game, remote not close to me, and by time I found the remote to click yes, I missed the play as it forward thru it. You should look at what I am watching when asking this, a football game or movie is NOT appropriate to stop the action. Appropriate time would be when game is over and a new show is scheduled to start....Time to look for another streaming service!

Mediocre. Don’t get me wrong I love the app. It simple easy to use. I am using the app to cast to my TVs, and I WAS considering the cable box until reading that the box and the app have the same issue….sound synching. There’s a sound synch issue almost everyday. Most days I don’t really care enough about it due to having back ground noise at night to fall asleep (old man status) but the weekends that I choose to watch TV it’s def noticeable. Lag issues are anywhere from a full 3-5 seconds behind. But as I’m writing this review it’s a full 3 seconds ahead of the scene or what’s being shown on my TV. Forums and the AT&T website it’s self has done nothing to resolve this as most remedies are for the cable box and not the app, but like I said it seems the box and the app have the same problem

Overall Pretty Good. I’ve used the majority of streaming services and this was my last one to try, as they are one of the only that carry baseball anymore. Price aside, as yes this service is pricey, the app works fairly well on my iPad Pro. Navigation is easy to use, picture quality looks great, and so is the audio. The only issue or strange thing I’ve had with this app on my iPad is it showing the top bar with the time and battery left while in full picture. This is kind of distracting. The iPhone app is okay, but the design does not seem to be formatted to my iPhone 14 Pro Max, as the dynamic island is not accounted for so the top of the app looks strange, but it works fine. Think the app needs to UI polishing, but other than that it works great.

You don’t value customers at all AT&T/DIRECTV. I’ve had AT&T phone service since I was 16. I am 61 almost 62 years old. Also I have had DIRECTV 430 to 35 years paid $800 for my first system and you got everything now they are nickel and dime and you to death plus my business, or let me rephrase that my wife’s business will definitely be looking into other options, phone wise, and DIRECTV wise. Good luck, AT&T/whoever else you wanna call yourself. I know about the hostel by out of DIRECTV and USSB I will be looking to switch myself for phones one tablet, three TVs and it used to be what was called tailgate friendly now they cut that off and still are charging me for it which should be strictly against the law but anyway good luck DIRECTV and AT&T USS be whoever else you wanna call yourself singular whatever they’ll see cause I’ve been looking

It doesn’t work properly.. Can y’all make it to where I don’t have to search in 3 different ways to find a new show and watch it? And while it’s working can you not have the app crash 3 times before I try it on another Device? Oh and also when I hit record so I can watch this show I’ve tried so hard and failed at to watch on demand. Can you RECORD it so that I can watch it? I am so dissatisfied with this happening that I have made my first review of ANYTHING. to tell you that I’m really sad that I can’t get things to DO properly on this app. After trying to in several different ways on more than one Device. I’ve literally never written a review on ANYTHING online before and very unhappy that the first one needs to be a 1 star. Things seemed to work before the update and change back to directv or whatever.

Disappointed in Service. Adding to review: At times the app seems to turn off when switching channels. Need to restart app. The other problem is at times when you go to a channel it plays the On-Demand version of the program from the start and not live. I need to switch to a news program or any other without an OD to reset then go to the program I want live. Still with this being AT&T I’m am surprised at how poorly this app works. First review: Troubles always, one thing or another. No stations for hours sometimes, nothing working. Then tonight no video, just a blank screen but the good news is we have audio for the past hour, and I’ve got a fiber connection at 100mb connection! Sometimes the signal just drops out, other time the quality drop to that of a well used and several generation copy of a VHS tape quality. Call customer service and have been in the wait que for an hour, waiting for some sort of help. After waiting long enough you get disconnected! Please I wish companies would stop offering services they can’t handle! Would love to give 0 stars but you can’t. Thank god I’m moving in a few months and I’ll make sure NOT to continue service with AT&T. Save yourself a headache and find another service then this one.

Website and app not working. We have had DTv for years never had any problem going on through app or website to record a program when away from home. Have not been able to do so for two weeks. When using either one it says show is recording. Called customer service (a joke) first they said we weren’t allowed to record NFL games (lol) I told we do record them (from our home we can) then it was we had to be on the same internet service. Not sure where they get these people. Finally after over an hour we were told that the new app and updated website doesn’t allow you to record. Now I googled how to record away from home on dtv - says you can on app and website and there is still options to do so. What?///. The only reason we keep dtv is the NFL package but I think this will be the very last year once football is over goodbye DTV. Horrible

New Directv App. I’ve had Directv for over 20 some years now. I’ve used the Original Directv App for years. Now when I go to click on the Directv App it says “try the New Directv App, cause the Original is going away soon”. So I’ve tried the New Directv App 3 different time hoping it would work like or better than the Original App. But NO GO. Went to watch Channel 686 BSAZHD which I can get on my TV and also on the Original Directv App, but when clicking on that channel on the New Directv App it says I can only watch it on the TV, because the contractor doesn’t allow or AT&T doesn’t allow it. So it looks like I will be deleting the New Directv App again for the 3 rd time. Why doesn’t AT&T just leave well enough alone. The Original App works, way better then what AT&T has screwed up with the New Directv App. FIX IT SO I DONT HAVE TO CANCEL THE WHOLE ACCOUNT!

If you aren’t an advertiser, this wasn’t built for you.. I just tried to watch a show on this app for the first time in a while and it was the most frustrated I’ve been on my phone in a long time. Everything is so focused on making sure I don’t miss an ad that it creates a really awful viewing experience. You can’t skip forward I assume to make sure you can’t skip the ads. And that would be only mildly annoying if the app could keep track of where you are in the show. I had to pause the show on my phone a couple times and more often than not it meant I had to rewatch segments of the show if not the whole segment from the previous ad break. That would be a really great time to be able to skip forward, right? Nope. Watch those ads again. Someone should really do the math on the ad views AT&T gets compared with no one wanting to use the app at all because of it.

Not happy. I have had direct stream tv for 25 months or more. In the last year, and maybe before that. We have had so much trouble with it buffering and saying that it is not connected to the internet. Run diagnostics. So yeah ok. We can't even watch a movie or a game without it kicking off and on. Spent all day two days ago working on the thing. Finally in the middle of the night got it all set up again. (Even lost remote access) had to set those all up too. Worked all day yesterday without buffering. So today it is doing it again. I spent time on the phone to ATT U-Verse for the computer to tell me there was nothing wrong with internet. My husband has been with ATT since he was 15 years old. We have had all ATT service for mobile, home (when we had it.) internet and now tv. Needless to say I am not happy.

Meet in the middle?. If I promise to delete my bad review will you guys let my account work again? Ever since I wrote my last review about issues I’ve been having consistently with the app and tv service, the app won’t get past the “loading” screen. I’ve written a lot of bad reviews, so I get it. At some point if you can’t fix the issues you can silence the person identifying the issues. But now I’m paying for a tv service that has a message blocking the tv saying I need to update my payment info (we have, and are up to date), and my mobile, and my wife’s, just get to “loading” and get stuck. I’m having a hard time believing this is happening to everyone because your rating would be one star. So hoping we can agree that if my app and tv start working again I’ll just delete my reviews and deal with the issues myself.

Cannot “download to tablet” & watch where no Wi-Fi (airplane). For us road warriors who record our shows to our DVR’s and then download these shows to our tablets so that we can watch them when we hit the road, you have removed this ability from this new app and have now shut us off from using the older app that allowed this for years. You cannot stream high-volume content like videos on most airlines and trains and other places where limited Wi-Fi is sometimes available, which makes “download and go” vital so we can watch what we paid for offline. As for the user who said this was “user error”, it isn’t. This functionality has been missing from this new app for more than a year while they had both the old app and this new app running parallel. Now you shut the other app off and we are screwed. Utterly useless

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DIRECTV 5.0.58 Tips, Tricks, Cheats and Rules

What do you think of the DIRECTV app? Can you share your complaints, experiences, or thoughts about the application with AT&T Services, Inc. and other users?

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DIRECTV 5.0.58 Apps Screenshots & Images

DIRECTV iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 12+ years and older
Current Version 5.0.58
Play Store com.att.tv
Compatibility iOS 14.0 or later

DIRECTV (Versiyon 5.0.58) Install & Download

The application DIRECTV was published in the category Entertainment on 30 November 2016, Wednesday and was developed by AT&T Services, Inc. [Developer ID: 290854684]. This program file size is 75.51 MB. This app has been rated by 202,948 users and has a rating of 4.5 out of 5. DIRECTV - Entertainment app posted on 05 January 2024, Friday current version is 5.0.58 and works well on iOS 14.0 and higher versions. Google Play ID: com.att.tv. Languages supported by the app:

EN Download & Install Now!
Other Apps from AT&T Services, Inc. Developer
DIRECTV App Customer Service, Editor Notes:

Improvements: General bug fixes and performance improvements

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Find on this site the customer service details of DIRECTV. Besides contact details, the page also offers a brief overview of the digital toy company.

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